WellQuest Living

Well my moms seems to like it. She says the food is pretty good most times. They are pretty attentive to what she needs even though she is independent. The building is always clean and the staff is friendly and accommodating

All was fine. This was our first experience putting a family member into assisted living. He's still adjusting...our situation was sad but necessary. All good overall. They have Spectrum for basic cable & WIFI as part of basic rent. It was very confusing to get a land phone line hooked up for him but after almost a month finally got done.

Facility is very nice. Sometimes need to remind them to do [name removed ]'s laundry. I wish they would trust me with the door code for memory care.

Staff is friendly and efficient. Daily activities are the same and do not vary. Could use some imagination in finding new things to keep people interested. Facility is clean and taken care of. Visitor parking is limited and street parking is limited due to surrounding apartments. Restaurant service is attentive and responds to individual requests.

It's difficult to say whether Carmel is better then other places. They seemed to be attentive to my mother's needs. I think a larger common area would be nice, but do to the condition of most residents in this part of the facility, unnecessary. The care givers were a pleasure, and communicated effectively.

I met with an administrator at Carmel Village. Within a few minutes, we realized that assisted living was not what I was looking for my mother. I did not tour the facility. She was, however, helpful in recommending an independent living apartment complex just a few blocks away. Palm Island Apartments was a good choice.

My visit went very well but I still have a few questions I need to follow up on Like medication distribution and kidney friendly meals. Not shown on menu .

It is a good community and they care. I would recommend

I have no complaints about the place. Everything has been as well as one could expect. I would recommend to others

Touring other facilities. Pasadena Highlands seemed to be in the middle of the pack on cost for memory care. Still rather expensive.

Staff are wonderful, memory care is beautiful, love all the puzzles.

We would give them a 4.5. What we like the most about the community is that it is a nice facility with numerous staff that are present. The service has been good and the staff are adaptable to changing needs. Yes we would recommend Carmel Village to other families based on the experience

The Admitting Administrator is the absolute best! [name removed] was very patient, welcoming, and focused on my brother's needs. The entire staff is eager to assist with whatever my brother might be in need of. Sterling Place sets on a beautiful tree-lined street & the 10 acres of landscaped grounds are immaculately kept and feels as though one is in a serene park setting. There are nice long walking paths with convenient benches placed along the way. The dining rooms are clean and comfortable..as are are the public bathrooms on the main floor. Sterling Place is the perfect community for active or not- so- active Senior person. Sterling Place is the perfect new home for my brother.

My father is in a memory care room. The entire 3rd floor is reserved for people with memory care issues. Secured with access code. 2 x Dinning rooms are also on the 3rd floor. 1 large and one smaller room. He has 2 closets, his lazy boy recliner, dresser, adjustable queen bed, side table, floor lamp and 70" tv from home. 4' x 12' balcony with 6' x 8' glass sliding door and great view of mountains.

The apartment is spacious and well designed for my dad. He is also definitely eating better since moving to The Remington.

While my father was at Russellville The GM and staff especially the nurses were amazing

My mother is very happy at WellQuest journeys in Elk Grove. The staff have been pleasant with all interactions. I visit 3 x week. All different days as well as different times. I have NEVER witnessed any abuse. My mother moved in Sept. 2024. A covid outbreak happened sometime after that. My mother got sick. The staff handled the situation professionally and with compassion.

They're very kind it's very clean. The staff is very nice, but things are a little disorganized. Their refrigerators in the rooms have had many problems. They've had a bit of changing of staff and cooks. They just need a little bit more organization, but it's really much more affordable in some places And they really care. My friend is very happy there that I am her conservator. They also have great outings for the residence.

Maintenance can also be a challenge; requests aren't always addressed in a timely manner. The community has a very friendly atmosphere, and it's easy to make connections with others. Unfortunately, the food options aren't great for someone needing a heart-healthy diet.

My Mom is finally better acclimated and certain needs have been met, but it's taken a little bit of time to do so. Thank you for inquiring. I'm thinking price point is a determining factor, being all things equal.