WellQuest Living

Finding assisted living is a tough job but helped so much by A Place for Mom who pointed me to Russellville Park. Russellville Park is just what my mother-in-law needed. We feel confident she will be well cared for, and appreciate the support of the staff. Piece of mind and emotional help for the family members means a lot and Russellville Park does their very best to make sure all the bases are covered. I can't thank them enough.

We chose Sunrise because they had vacancy and offer different levels of care. With the different levels of care we would not have to move our loved one if she needed higher level of care. The community is very clean and the staff is very proficient. We are very satisfied with Sunrise and would recommend them to anyone looking for a place for their loved one.

We would give them a 4.5. What we like the most about the community is that it is a nice facility with numerous staff that are present. The service has been good and the staff are adaptable to changing needs. Yes we would recommend Carmel Village to other families based on the experience

The Admitting Administrator is the absolute best! [name removed] was very patient, welcoming, and focused on my brother's needs. The entire staff is eager to assist with whatever my brother might be in need of. Sterling Place sets on a beautiful tree-lined street & the 10 acres of landscaped grounds are immaculately kept and feels as though one is in a serene park setting. There are nice long walking paths with convenient benches placed along the way. The dining rooms are clean and comfortable..as are are the public bathrooms on the main floor. Sterling Place is the perfect community for active or not- so- active Senior person. Sterling Place is the perfect new home for my brother.

My father is in a memory care room. The entire 3rd floor is reserved for people with memory care issues. Secured with access code. 2 x Dinning rooms are also on the 3rd floor. 1 large and one smaller room. He has 2 closets, his lazy boy recliner, dresser, adjustable queen bed, side table, floor lamp and 70" tv from home. 4' x 12' balcony with 6' x 8' glass sliding door and great view of mountains.

The apartment is spacious and well designed for my dad. He is also definitely eating better since moving to The Remington.

While my father was at Russellville The GM and staff especially the nurses were amazing

My mother is very happy at WellQuest journeys in Elk Grove. The staff have been pleasant with all interactions. I visit 3 x week. All different days as well as different times. I have NEVER witnessed any abuse. My mother moved in Sept. 2024. A covid outbreak happened sometime after that. My mother got sick. The staff handled the situation professionally and with compassion.

They're very kind it's very clean. The staff is very nice, but things are a little disorganized. Their refrigerators in the rooms have had many problems. They've had a bit of changing of staff and cooks. They just need a little bit more organization, but it's really much more affordable in some places And they really care. My friend is very happy there that I am her conservator. They also have great outings for the residence.

Maintenance can also be a challenge; requests aren't always addressed in a timely manner. The community has a very friendly atmosphere, and it's easy to make connections with others. Unfortunately, the food options aren't great for someone needing a heart-healthy diet.

My Mom is finally better acclimated and certain needs have been met, but it's taken a little bit of time to do so. Thank you for inquiring. I'm thinking price point is a determining factor, being all things equal.

Individual housekeeping for units is fair compared to the overall cleanliness. There is frequent turnover of management. They need more activities for men. The parking for visitors is a problem.

Super responsive staff: very clean and appealing facility, nice location. Farm to table food- great choices No comment on room "size" as I have nothing to compare to. But rooms seem well-appointed with built-in shelves and roomy bathroom

[name removed] is amazing! Staff was great, clean facilities, fun activities. I would just say, make sure the lead/head of nursing staff meets your resident and make sure all needs are made known. Felt like I did more caregiving after my step-dad moved in. Which is probably common with such a big change.

Facility is nice. My mom is comfortable there. Right now, 2 of 3 elevators are not working so the walk t the Cafe is longer than desirable. The staff is really great and my mom really likes them.

Yes, we would recommend this community to other families based on the experience we have had so far.

My friend [name removed] , who has Alzheimer's, is doing fine at Carmel Village. She's not real happy there, but it has nothing to do with the facility, just the disease. She only wants to live with family or friends. There are 3 of us who visit her every week and have been friends for over 50 years. She appears to be getting good care and she enjoys the meals with the other folks and loves it when there is something musical going on. I've been to a couple of concerts and they were great! The place looks kind of old and dingey (with unattractive artwork!) but clean. She's managing to live on her own, with caregivers giving her meds twice a day.

I give the residence an A- because they are not supplying residents with bottled water. Other than that short coming, they have given a top shelf effort. 4/5 would be accurate. This place really does try to be the best but they should be told when they fail short.

My dad has only been at Well Quest for two weeks and then in and out of the hospital. Admin has been above and beyond helping to accommodate for my dad with Parkinson’s and the staff has been as helpful as it can be, and I appreciate them very much. My dad has not been a resident for very long to give a accurate assessment, but we have enjoyed the two weeks we have been there.

I thought the staff was generally ok. Their best memory person left shortly after my loved one arrived I think because of some internal issues, but no one would say exactly what happened. She had been there like 15 years. They also seem to have a lot of new employees, so I don't know what is going on there. I never had any problem with any staff. I think my biggest concern was there didn't seem to be a lot of effort put into activity for the residents. No regular exercise program and not very engaging other activities. They seem to park everyone in front of the only TV available. There's usually game shows on, no sports or movies or travel shows or anything very stimulating. I think if your loved one is still pretty mobile or is a man, there isn't a lot currently available in terms of activity there. I think it's a clean, nice place; I just wanted more for my loved one. Also, a big thing for me, tell your clients to read the rental agreement carefully. They use language that may make family members and/or POA's personally/ jointly liable for the care of their loved one instead of just the resident.