WellQuest Living

Overall it has been a good experience for our loved one and family. There are three meals a day served to the residents. There is a set menu for the residents to order from with a rotating hot dish for the residents to choose from as well.

The biggest thing I would say is I wish that they provided more engaging activities for the residents. I think the staffing issues have played into this - and Covid hasn't helped either. My dad is a picky eater, so others might say that the food is better. They do what they can to accommodate him.

Overall the care is very good. The facility is excellent. It's brand new and very clean. My only complaint really is they are still lacking some staff due to the pandemic, and it's hard for them to hire people.

The grounds are beautiful and this is a really nice place. The community is very nice and the layout is great and works for most of the residents. The staff can be non attentive at times and they do not get back to request quickly. They also appear to be understaffed. If you are an independent person then you will be okay, if you need help and depend on the staff then it may not be okay.

Based on what we have available and the price range this community is in a good price range. The staff that they have here and I have had contact with are great with the residents. THey do have different activities for the residents to do and stay busy in the community. My loved one however, is not able to participate but they do care for their residents here at this community.

Even with the turnover of staff making things confusing at times, they are so very caring to our loved one.

The tour at WellQuest was great, and the staff were professional. It just wasn't the right fit for our family member. He felt more comfortable with a smaller facility.

Sterling Place is a great place to go; a very clean and safe community. however, there is some room for improvement in a few areas. when we moved my loved one in, we had to use broken down shopping carts and a homemade dolly cart (made of wood and tape). I almost hurt myself while using the dolly. they could benefit from replacing their equipment, as it would significantly help the moving in process. they also need new carpet inside and new paint on the walls. some of the wall repairs weren't done correctly, so it does look a bit tacky in some areas. it's a clean place, it just hasn't been updated in a long time. my loved one is also suffering from the heat in their apartment. we brought this to the attention of the maintenance man [name removed]; he said the boiler downstairs may be broken. I'm unsure if anything has been done about it yet, as I haven't visited in a little while. aside from those things, it's a great place. I have told other people about the value for cost and that it's a good place to live. [name removed] is outstanding! she is just fantastic and is worth her weight in gold! she knows everyone by name, she should be running the place. she has such an outstanding personality! kudos to her.

All I can do is compare to the last place that I was at. Carmel Village is much better. I think the apartment is fine. And they are more organized, more efficient, and quicker in response times.

They have hired a new chef that was taken over and the meals and dining service and the process of their menu is much more consistent. The people we met with on the tour and the sales people were very helpful and outgoing.

The friendliness of the staff members there really stand out to us and based on our experience so far we would recommend Sunrise of Fresno to others.

This community was old and dark and I wanted something brighter and more clean for my loved one.

The meals and dining service right now seem to be their biggest struggle, but WellQuest is a beautiful community. When we went to tour it was brand new at the time which is always nice, the location is very convenient for our family. It is a well established community

Our family had an in person tour and the people we met with were very friendly. It is an older facility, but we were able to go up and see the area where the residents would be. However, we were just not really impressed, we know accidents happen within facility but it did not smell as good, but we cannot judge because once again we know it happens. We also did not like the size of the rooms, but the gentlemen who showed us around was great. The grounds were absolutely beautiful, it was prettier to us then any other place in the community we saw it was just so lovely.

Nice location, older facility but very clean and helpful, informative staff.

We chose Oakmont because of the proximity to our former home that we lived in for over 50 years. It is a community that we knew and we knew people who have lived here as well. We are in the largest apartment they have which is 2 bedrooms 2 bath, it is great size. They do have other options on room sizes as well. The staff are still very attentive and they address your questions and needs. I would recommend to others looking as long as you can afford it.

This community staff is super friendly, the only issue we had is when she passed away a family heirloom was missing. The food was not the greatest but they did try to accommodate but my mom she just didn't like it. Room sizes were good, and she had her own porch. I would definitely recommend this community to others.

There are some staff that are great, and some that are not as friendly. The community is a good value. The food is good and my loved one is enjoying the food. The community allows visits in the courtyard with your loved one.

Carmel Village is perfect for my dad! It is close to our home so we can visit frequently (besides covid). The staff has been very helpful with our requests and my dad likes where he is. Although my dad doesn’t get involved in activities they are there if he wants. The cost is very reasonable for what our family can afford (memory care unit). We are very happy he was able to get into Carmel Village!

Most of the tenants need assistance which can make some difficulties for those like myself who are independent living tenants due to need for special care workers and special equipment . It is also difficult to get some problems such as plumbing r fixed in a timely manner