WellQuest Living

I did find it was the least efficient during transition of ownership and she had passed b4 Grove took over. She broke her hip from a fall in the night to the bathroom alone. She had Dementia, so should not have been going to bathroom alone. So, I question the rounds of how often patients were being checked for safety and needs in the night.

She is at Carmel Village in Fountain Valley and loves it. Great overall feeling. They clean her room every week . The common area always nice. Mom loves the staff team. They get her to her appointments... And taken her to ER when needed. Mom has limited taste and a vegetarian. Unfortunately she cannot participate in the activities at this time

Clean facilities, great social activities, food seemed good! My Dad really liked his apartment ! Caregivers are awesome, but in my opinion may be overworked. I think my Dad just needed a little bit more attention/care but not necessarily memory care. He had a series of falls which led to his moving to another facility better suited to his needs. Overall, great place for more independent seniors.

Carmel Village is a good value for the quality of care being received by my mother. You could get better, but the cost would be much higher. We would recommend this community to other families, in my opinion they have been good overall.

The caregivers my mother had were [name removed], [name removed] and [name removed], they were phenomenal! Particularly [name removed]...she introduced mom to other residents, arranged for "play dates", where she could socialize on a one on one basis. Then there was [name removed], she was my mother's med-tech. She was so observant. Unfortunately, she left.

Villa Capri is a very nice facility. We feel that my loved one is receiving good care there. They have not been good at helping us navigate his emotional response to being there, such as how to answer his questions about why he is there and when can he go home. That said, it's a beautiful, clean facility. The cost is very very high and not easy for my family, but we want him to have good care. I just wish there was more support for the families.

Pasadena Highlands is a nice assisted living community. My mom has been there for approximately 1 year and I haven't any complaints. It's becoming more diverse which my mom likes.

Chosen over others for individual room size; condition and appearance of facility; proximity to family; activities provided; obvious satisfaction of other residents, accessibility, professionalism, and friendliness of administrative staff. Mom is very happy there, comments on how kind all staff are to her.

Overall, my parents are loving living in Santianna. The staff is fantastic. Everyone in the community appears to be friendly and nice. The food has been an ongoing issue. While everything else about living at Santianna has been positive, the meals have been an ongoing negative. While there are basics that are always available and OK, the meals are generally just OK with some being terrible. On occasion there have been good or ever great meals mentioned, most weeks I get the same comments about the need for a new Chef.

We've had a good experience at WellQuest of Menifee Lakes. It's a great place - the facility is clean always. The staff is great. Just don't like how expensive it is.

Our family had an in person tour with Carmel Village and the tour experience as well as the community was all really nice, but ultimately it came down to the cost and location and that is why we did not choose it for our loved one.

We toured Carmel Village during our search for an Assisted Living facility for our loved one. The facility was good as far as the staff, cleanliness, friendliness, etc. However, it had a much more institutional feeling than other facilities that we toured.

My mother in law didn't participate in the activities, she basically was a recluse by her own choice. The quality of care...my only concern was that the staff were not always on the same page. My MIL needed more than the average care for an Assisted Living facility, so it might have been more appropriate to have put her in a Skilled Nursing facility....but she adamantly refused to go to one. I don't think she ever adapted to being there. Her health declined rapidly and we lost her after she was in there for 3 1/2 months. But we don't blame the facility. They were very supportive and accommodating when hospice had to be called in. And extremely helpful during her hospice care. It's a great facility overall. Had her health and mobility been better, she might have thrived there. Would I choose this facility if it were me? Absolutely, I would.

The staff at WellQuest is friendly and available. There are activities every day if you want to participate. The cleanliness and dining experience is very good. It is a more expensive facility, and you will need to prepare for yearly increases.

Based off of what I have heard things are going well. The location of the facility is great. Staff seem to be receptive to conversation as well. I would recommend Sterling Place to others looking for independent living.

[name removed] [name removed] Everyone on the staff was super nice and really helped my moms final days be cheerful. The facilities are sparkly and new. Best Thanksgiving meal I've ever had. The food is spectacular I would definitely recommend Santianna.

We really like the intake administrator [name removed] she was very attentive to our family and she was very professional. While we were going through the process she was very clean about what services they offered and what to expect, We would recommend Pasadena Highlands to other family's because it provides a safe place for our loved one rather the alternative - which is being at home. However we were told there was going to be a walking club for the residents to walk around the neighborhood and at times it seems like the discourage residents from walking around so for that we would not recommend.

They did not do a good job onboarding but the staff is new and friendly and our loved one has settled in. It's rather expensive [fee removed] a month but it is brand new and very nice. Out of the other communities we toured Santianna is by far the nicest facility, and so far the care has been good.

The WellQuest of Menifee Lake is an elegant top of the line community, everything is very well done, and it looks new. Now it is very expensive so if you are able to afford the community we would recommend this community to other families. So far we have heard no issues with the meals and there are plenty of activities going on almost every day.

We really like all the different activities they have for the residents there and from what we have seen of the meals they look really nice. We really do like the place, it has a very homey like feel to it, so its nice there .