WellQuest Living

The Palo Alto Commons Assisted Living section has proved to be an excellent place for my sister with early dementia to reside. It provides all of the services she needs in a very friendly as well as professional atmosphere.

My Dad was in assisted living in Russellville Park and I thought it was great. His room was lovely, the grounds and ameneties are very pleasant. He had great support and was well cared for. Though he was a very picky eater, he liked the food there, and I personally loved it. The service in the dining room was excellent and all the staff and caregivers there are great. The activities were many and various, and looked fun and engaging! Unfortunately my Dad was not able to attend activities and therefore found it hard to make friends. I hope to live at Russellville Park someday when I am ready.

My mother loves it here. When she is happy so am I. She still drives but needed something smaller then her 2 story home with a basement. The activities are GREAT, so many options. Is it heaven on earth - no but overall this is the next best thing!

June 2018 change in management companies has resulted in a lot of turnover in the staff and some service issues. However, over the last 30 days the issues seem to be getting resolved.

Wow! What a beautiful place! I’ve visited a few communities and this one really shines! It is very well kept and the staff is very caring and compassionate towards the residents. It has great care staff, delicious food and resort style activities/classes. Always seem to have entertainment and nice parties just about every week!

Loved my stay at the Remington. [name removed] was a wonderful advisor, very knowledgeable !

We are very pleased with the care my mom has received at Sunrise. She loves the food and the staff very much. They are so patient and kind to her. The administrative staff are wonderful to work with as well. Although this is only respite care of one month, we will certainly consider it at the top of the list if long term care is needed.

My mother has been in the community for a short time but, from what we have experienced so far the Rusellville Park is a great place. The staff are friendly and communicate very well. The cleanliness and up-kept is outstanding. The meals and the activities have been positive as well. At the moment we have no complaints about this place.

We recently moved my Mother n Law to Oregon from California to Russellville. It has been about a month and she is loving it!. The staff is great, Food is Great and she is meeting a lot of nice people. We highly recommend it here. Her apartment is terrific.!

They do offer transportation to appointments but they need to be in a few miles radius.

The facility is nice and always clean. We like the fact that there is a menu for the residents to choose from that varies from day to day. This is a very nice community with a very pleasant and helpful staff.

My loved one is happy there.

I have to give Sterling Place two thumbs up! My mom passed away recently, but when she was there, they were very much on top of things and took great care of her. She had a fall at one point and they were right there to take the best care of the situation they could and let me know. The staff there is really very nice. It was a very good positive experience. I would highly recommend the place! I would go there myself.

So far it's been very good. I don't have any complaints. I can call them, they are very receptive to phone calls. The staff is very receptive. They give you choices at meals so you always have options. Others have even told me that we found a good place. I am very happy with them so far.

Great...so far. The request for review was sent in 5 days after Mom moved in, so it is a little early to speak for the long run. That said, so far, Pasadena Highlands has delivered on all their promises. Mom was released from hospital directly there and has not yet had the opportunity to experience the amenities offered. 4.5 stars (except for big time elevator waits). If able, I'll update this in a month or two. I toured five facilities. Pasadena Highlands was the best fit. Staff is friendly and engaged with the residents. The facility is immaculate and upscale. Highly recommend you check them out if you are looking for assisted living in the 5K + / month range (don't let price scare you as all charge about the same at this level of facility)

My friend Ida is a resident and I recently visited her at Carmel Village Retirement. The facility is clean, quiet, and well maintained. The staff is friendly and attentive. The location is safely tucked away in a nice residential area. My friend is happy there and I would recommend Carmel Village to others. Thank you!

A family friend lives here. The community is located in a nice quiet area that's a few minutes off the 405 freeway. All of the rooms have patios, which is really nice. There is a front desk with a receptionist where you check in when you arrive. My friend was able to bring a surprising amount of personal items and furniture into her assisted living room - I was impressed at how spacious it was and how it felt like her home, just condensed down into a studio apartment of sorts. She had a queen bed, lots of wall art, a TV, a desk, and several chairs. There is also a kitchenette. She says it is easy to talk to people and make friends if you want to. She has some problems with the food, but she is an excellent cook and also very opinionated, so I suspect she may be the issue rather than the chef :) The only reason it is not a 5-star is because they need to hire more caregivers. The caregivers are very nice and obviously care, but they are so overworked - they are always rushing around and trying to help everyone but they simply can't do it all! My loved one said she pressed her pendant once when she was stuck in the bathroom and she didn't receive help for 50 minutes. Again, I don't think this is the caregivers' fault - rather, it's a matter of management trying to cut corners when they really need to hire more caregivers so the residents are safer, and both the caregivers and the residents can live more satisfied lives!

They have coffee and cookies that are free, all the time, meals are included in the monthly price. There is very little nickle and diming. We tried to get her pictures put on the wall, they have a maintenance person that does it, but we had to ask three times. There may be a breakdown in the communication somewhere. She loves the food. I'm very, very happy with the staff being helpful, and kind, and friendly. She liked that the room available faced the courtyard, and the way the sun comes streaming through the windows because of the angle the room.

My loved one has only been here for a short time, but so far, I am very pleased. I really think this is a great place! The staff is really adjusting to my loved one. I'm visiting often to help my loved one adjust, but I am very pleased with the help they provide and the attention they give!

I absolutely loved Rio Las Palmas. I toured several times and had a deposit down for several months. Unfortunately, my parents were not ready to move. In the end, I went with another facility because my father passed away and I needed Medi-Cal assistance for my mother.