WellQuest Living

Clean facilities, great social activities, food seemed good! My Dad really liked his apartment ! Caregivers are awesome, but in my opinion may be overworked. I think my Dad just needed a little bit more attention/care but not necessarily memory care. He had a series of falls which led to his moving to another facility better suited to his needs. Overall, great place for more independent seniors.

Carmel Village is a good value for the quality of care being received by my mother. You could get better, but the cost would be much higher. We would recommend this community to other families, in my opinion they have been good overall.

The caregivers my mother had were [name removed], [name removed] and [name removed], they were phenomenal! Particularly [name removed]...she introduced mom to other residents, arranged for "play dates", where she could socialize on a one on one basis. Then there was [name removed], she was my mother's med-tech. She was so observant. Unfortunately, she left.

Villa Capri is a very nice facility. We feel that my loved one is receiving good care there. They have not been good at helping us navigate his emotional response to being there, such as how to answer his questions about why he is there and when can he go home. That said, it's a beautiful, clean facility. The cost is very very high and not easy for my family, but we want him to have good care. I just wish there was more support for the families.

Pasadena Highlands is a nice assisted living community. My mom has been there for approximately 1 year and I haven't any complaints. It's becoming more diverse which my mom likes.

Dad mostly enjoys living at Premier 5 Star. The care is good when they have enough employees. They do have a problem keeping employees. They’ve been short staff for a long time. I believe it’s been going on 3 years. Due to the short staff the dining room is closed, so the food is delivered to the resident. The food arrives cold and unappetizing.

I enjoy the people who live and work here are nice. The food is varied. I attend the book club, and church services regularly. The drivers take me to and from the grocery store weekly. All the drivers are amicable. I would highly recommend this community to any senior looking for their next home!

Chosen over others for individual room size; condition and appearance of facility; proximity to family; activities provided; obvious satisfaction of other residents, accessibility, professionalism, and friendliness of administrative staff. Mom is very happy there, comments on how kind all staff are to her.

We've had a good experience at WellQuest of Menifee Lakes. It's a great place - the facility is clean always. The staff is great. Just don't like how expensive it is.

Our family had an in person tour with Carmel Village and the tour experience as well as the community was all really nice, but ultimately it came down to the cost and location and that is why we did not choose it for our loved one.

We toured Carmel Village during our search for an Assisted Living facility for our loved one. The facility was good as far as the staff, cleanliness, friendliness, etc. However, it had a much more institutional feeling than other facilities that we toured.

My mother in law didn't participate in the activities, she basically was a recluse by her own choice. The quality of care...my only concern was that the staff were not always on the same page. My MIL needed more than the average care for an Assisted Living facility, so it might have been more appropriate to have put her in a Skilled Nursing facility....but she adamantly refused to go to one. I don't think she ever adapted to being there. Her health declined rapidly and we lost her after she was in there for 3 1/2 months. But we don't blame the facility. They were very supportive and accommodating when hospice had to be called in. And extremely helpful during her hospice care. It's a great facility overall. Had her health and mobility been better, she might have thrived there. Would I choose this facility if it were me? Absolutely, I would.

The Lodge is a beautiful facility. It is warm and welcoming. They, like many places, are struggling with staff shortages. This often leads to delay in housekeeping and or maintenance. The biggest drawback that I have seen is a delay in responding to the paging by residents in case of their needs. This, too has been a side effect of the shortage of staff. The food, for the most part is very good, staff is in the process of learning, new culinary techniques and being educated on more nutritional and more flavorful food options. For residents who are able to walk, there are various activities and organized outings. Unfortunately, my mother is not able to take advantage of these options. Overall, it seems to be a good value for money. And the staff at The Lodge appear to honestly care for the health and wellbeing of the residents.

They have been very patient with my mom and her transition from independent living to assisted living, which is never an easy thing. Facilities are some of the best I have ever seen as is the overall value.

The staff at WellQuest is friendly and available. There are activities every day if you want to participate. The cleanliness and dining experience is very good. It is a more expensive facility, and you will need to prepare for yearly increases.

Based off of what I have heard things are going well. The location of the facility is great. Staff seem to be receptive to conversation as well. I would recommend Sterling Place to others looking for independent living.

We really like the intake administrator [name removed] she was very attentive to our family and she was very professional. While we were going through the process she was very clean about what services they offered and what to expect, We would recommend Pasadena Highlands to other family's because it provides a safe place for our loved one rather the alternative - which is being at home. However we were told there was going to be a walking club for the residents to walk around the neighborhood and at times it seems like the discourage residents from walking around so for that we would not recommend.

The WellQuest of Menifee Lake is an elegant top of the line community, everything is very well done, and it looks new. Now it is very expensive so if you are able to afford the community we would recommend this community to other families. So far we have heard no issues with the meals and there are plenty of activities going on almost every day.

We really like all the different activities they have for the residents there and from what we have seen of the meals they look really nice. We really do like the place, it has a very homey like feel to it, so its nice there .

This facility is pretty good overall. It's new, so the appearance is bright and shiny. At times, the staff doesn't follow through with what is promised. Housekeeping is once a week and not always the most thorough. They do have an activities schedule and seem to offer a good variety. The food is good, both quality and variety. If you don't like the main offering, they offer additional choices and those are always available. I would recommend this facility to family and friends.