WellQuest Living

Great...so far. The request for review was sent in 5 days after Mom moved in, so it is a little early to speak for the long run. That said, so far, Pasadena Highlands has delivered on all their promises. Mom was released from hospital directly there and has not yet had the opportunity to experience the amenities offered. 4.5 stars (except for big time elevator waits). If able, I'll update this in a month or two. I toured five facilities. Pasadena Highlands was the best fit. Staff is friendly and engaged with the residents. The facility is immaculate and upscale. Highly recommend you check them out if you are looking for assisted living in the 5K + / month range (don't let price scare you as all charge about the same at this level of facility)

My friend Ida is a resident and I recently visited her at Carmel Village Retirement. The facility is clean, quiet, and well maintained. The staff is friendly and attentive. The location is safely tucked away in a nice residential area. My friend is happy there and I would recommend Carmel Village to others. Thank you!

A family friend lives here. The community is located in a nice quiet area that's a few minutes off the 405 freeway. All of the rooms have patios, which is really nice. There is a front desk with a receptionist where you check in when you arrive. My friend was able to bring a surprising amount of personal items and furniture into her assisted living room - I was impressed at how spacious it was and how it felt like her home, just condensed down into a studio apartment of sorts. She had a queen bed, lots of wall art, a TV, a desk, and several chairs. There is also a kitchenette. She says it is easy to talk to people and make friends if you want to. She has some problems with the food, but she is an excellent cook and also very opinionated, so I suspect she may be the issue rather than the chef :) The only reason it is not a 5-star is because they need to hire more caregivers. The caregivers are very nice and obviously care, but they are so overworked - they are always rushing around and trying to help everyone but they simply can't do it all! My loved one said she pressed her pendant once when she was stuck in the bathroom and she didn't receive help for 50 minutes. Again, I don't think this is the caregivers' fault - rather, it's a matter of management trying to cut corners when they really need to hire more caregivers so the residents are safer, and both the caregivers and the residents can live more satisfied lives!

They have coffee and cookies that are free, all the time, meals are included in the monthly price. There is very little nickle and diming. We tried to get her pictures put on the wall, they have a maintenance person that does it, but we had to ask three times. There may be a breakdown in the communication somewhere. She loves the food. I'm very, very happy with the staff being helpful, and kind, and friendly. She liked that the room available faced the courtyard, and the way the sun comes streaming through the windows because of the angle the room.

My loved one has only been here for a short time, but so far, I am very pleased. I really think this is a great place! The staff is really adjusting to my loved one. I'm visiting often to help my loved one adjust, but I am very pleased with the help they provide and the attention they give!

I absolutely loved Rio Las Palmas. I toured several times and had a deposit down for several months. Unfortunately, my parents were not ready to move. In the end, I went with another facility because my father passed away and I needed Medi-Cal assistance for my mother.

Finding assisted living is a tough job but helped so much by A Place for Mom who pointed me to Russellville Park. Russellville Park is just what my mother-in-law needed. We feel confident she will be well cared for, and appreciate the support of the staff. Piece of mind and emotional help for the family members means a lot and Russellville Park does their very best to make sure all the bases are covered. I can't thank them enough.

We chose Sunrise because they had vacancy and offer different levels of care. With the different levels of care we would not have to move our loved one if she needed higher level of care. The community is very clean and the staff is very proficient. We are very satisfied with Sunrise and would recommend them to anyone looking for a place for their loved one.

It is mostly a decent place Room size is very good all inclusive price is great Staff is mostly good with residents patient and caring Food very bland not much fruit and little vegetables The price comparison with other places is definitely on the good side. Our family experience was overall good with Carmel Village If your loved one has to go into assisted living care we would recommend it

They've had a little turnover so we've noticed that, but overall they have done an excellent job making it a home and helping her acclimate. They are attentive, accommodating, and communicative. Her room is nice and the facilities are clean, lovely, and well kept. The grounds are beautiful and serene with quiet outside spaces full of greenery and flowers.

Well my moms seems to like it. She says the food is pretty good most times. They are pretty attentive to what she needs even though she is independent. The building is always clean and the staff is friendly and accommodating

All was fine. This was our first experience putting a family member into assisted living. He's still adjusting...our situation was sad but necessary. All good overall. They have Spectrum for basic cable & WIFI as part of basic rent. It was very confusing to get a land phone line hooked up for him but after almost a month finally got done.

Facility is very nice. Sometimes need to remind them to do [name removed ]'s laundry. I wish they would trust me with the door code for memory care.

Staff is friendly and efficient. Daily activities are the same and do not vary. Could use some imagination in finding new things to keep people interested. Facility is clean and taken care of. Visitor parking is limited and street parking is limited due to surrounding apartments. Restaurant service is attentive and responds to individual requests.

It's difficult to say whether Carmel is better then other places. They seemed to be attentive to my mother's needs. I think a larger common area would be nice, but do to the condition of most residents in this part of the facility, unnecessary. The care givers were a pleasure, and communicated effectively.

I met with an administrator at Carmel Village. Within a few minutes, we realized that assisted living was not what I was looking for my mother. I did not tour the facility. She was, however, helpful in recommending an independent living apartment complex just a few blocks away. Palm Island Apartments was a good choice.

My visit went very well but I still have a few questions I need to follow up on Like medication distribution and kidney friendly meals. Not shown on menu .

It is a good community and they care. I would recommend

I have no complaints about the place. Everything has been as well as one could expect. I would recommend to others

Touring other facilities. Pasadena Highlands seemed to be in the middle of the pack on cost for memory care. Still rather expensive.