Waltonwood Senior Living

good location

They have nurses on staff. (tight for his budget)

enthusiastic and friendly residents and nice rooms.

The Director was friendly but showy; rushed through visit. Didn't seem especially interested in our case. Liked the fact that it was close to mall and that they claim they regularly take residents to mall and restaurants - both things mom still loves to do. Just not sure how often she would be on "the attendance list" to do these things as she doesn's speak up or advocate for herself. Not very impressed with staff who didn't help her open tube spa. They were also sitting together at unit desk while residents were off in another section seated togeter on couches in front of TV. None the less it looked and smelled clean and had lots of nice open space. Something I personally liked. (Don't like small, austrophic places.) I would feel comfortable visiting there as it seemed there were places within that we could "travel" to for a private visit other than resident room. Didn't like the fact they don't allow hi-lo bed with rails - something I would like to bring from mom's home.

Fabulous interior -very upscale. But like Atria, it's adjacent to the mall and high traffic areas. There are separate units for independent and assisted living - not sure I was comfortable with that. Director was delightful!

Nice. Apts can be very large.

laundry in rooms and liked rooms- liked bella villa atmosphere better- had to pay for heat and electric and cable yourself. Pool was a plus

seems nice but group home might be better for him. he might be more comfortable knowing everyone more ike home

We all liked it. Colorfull, well-maintained, active.

[name omitted]'s mother-in-law at another Waltonwood and likes it

The community is neat and clean and the staff is very friendly. The food can be really good but their staffing could be better. They do have activities available for the residence. I would recommend this community to others based on my experience.

We only went there for a tour and didn't know any people that lived there. We didn't get much of a chance to speak with any of the staff other than the girl who showed us around but it was clean and seemed nice enough. It seemed like a place to consider.

The grounds and interior are well taken care of however the staff does not give off a "friendly" vibe. We were rushed thru our tour a left alone in the conference room after we finished. We were told you have our number if you have any questions and then she was gone; never did she ask for Mom's name or our contact numbers. It did not leave me with a good feeling. How would Mom feel living there?

The dining room food is generally terrible with a zero on service. They may eat on site once a week. There are several neighbors who complain about the food. She's had two water leaks in her apartment. One from an upstairs neighbors flooded and the second from an outdoor source(heavy rain that their drain system could not handle). I was not satisfied with how the clean up was handled. Her mail is hit or miss. She needs to ask about packages that the senders say they were delivered and sometimes she gets mail and sometimes she doesn't. Her new driver's license was sent back to the State because it was undeliverable???? It took her weeks to get a new one so she had an expired license for a few weeks. Sometimes the cleaners come, sometimes they don't. She didn't hit the morning button once and nobody checked on her. She has met some friends here, which makes me happy.

I think it's important for people to know that the assisted living doesn't mix at all with independent living, and they are in lock down. We have placed Chuck at Ashleigh at Landsdowne. They don't separate these groups and they are not in lockdown until they reach memory care. This provides much more mental stimulation. Also, Ashleigh is much brighter and cleaner.

I think it's important for people to know that the assisted living doesn't mix at all with independent living, and they are in lock down. We have placed our loved one at [facility name removed]. They don't separate these groups and they are not in lockdown until they reach memory care. This provides much more mental stimulation. Also, [facility name removed] is much brighter and cleaner than Waltonwood was.

The place was clean at all times. More interaction with residents is needed to make them feel welcome and meet people.

Mom likes the activities and friendships she has made. The location is great and the facilities are maintained well. The food is awful. We keep thinking it will improve and occasionally it is good but the vast majority of the time it is very bad

My parents are at Waltonwood. The number one complaint I have heard heard over the last two years is how bad the food and food service are. The chef and wait staff are awesome. The problem seems to be the administration and corporate in that there is always an excuse, they don’t seem to care, and do nothing to make it up to residents that are paying top dollar for this food. I would have paid closer attention to this when touring facilities and I would things differently if I had it to do over again. Make sure the reviews you read are current. This was not a problem when they first opened. Additionally, my Mom has repeatedly had a roach problem in her kitchen.

Families need to be proactive about the care of their family member at Waltonwood. If there are issues they need to go to corporate immediately. The management at Waltonwood is not responsive to issues. Also, to help my sister before she was moved and while she was recuperating from a broken arm at Waltonwood, I contracted with Visiting Angels to help me. The Resident Care Director spoke to one of the Visiting Angels aides about what she could and couldn't do. This director never called her manager or me. Once again, my sister had to go to the hospital 3 times in one week for falls. No one at Waltonwood management spoke to us after she returned from the hospital for the 3rd time. Then, an Waltonwood aide took off my sister's caste without telling anyone before my sister was moved to another facility. There was an issue of experienced aides communicating to aides on different shifts on what and what not to do.