Wallick Senior Housing, LLC

My mother has lived at Oakleaf Village of Columbus, an assisted-care facility, since February of 2013. We moved her from her home in another state after it became clear that she could not possibly return home from rehab nor could we pay the $14,000/month rate that this other-state facility required! My overall rating of Oakleaf is good. However, I have discovered that 'assisted care' only goes so far. Mom is 92 and has had 2 strokes. While (thankfully!) still alert mentally, able to bear weight and walk a bit, she is frail, incontinent, has left-side weakness, and needs assistance with nearly everything. She is also hard of hearing and affected by macular degeneration. The crucial difference between assisted care/skilled care is that assisted-care aides DO NOT LIFT! This fact is essential to keep in mind when choosing a home for your family member. Ask and answer the question: How well does this person walk and stand? Another important thing to keep in mind is that the facility should be a congenial place for YOU, too. You must feel comfortable there, and having it nearby is a great help...especially when the phone call comes that you need to take your mom to or fetch her from the hospital. Oakleaf is a smallish facility---2 floors offering a variety of apartment layouts, at a range of prices. My Place For Mom contact was WONDERFUL---cannot say enough good things about her!---in providing names, prices, and contact information for this and other local facilities, essential information not available through Internet searches. Oakleaf is a kind of low-key place, not so huge and grand as some I visited, but more like Mom's home. And it is only a few miles up the street from me, which makes visits much easier, and more frequent than they would be otherwise. Staff are OK---when I email a question it is usually answered promptly. Maintenance and repairs are performed in good time. Aides seem to do an acceptable job of getting Mom dressed, doing laundry, bathing her, and getting her down to the dining room on time. Nursing staff see to it that she receives and takes her meds when she should. I would like to see more activities geared toward those folks with disabilities such as Mom's. Although the activity staff does do a good job in providing entertainment and crafts, movies, outings, etc Mom's hearing loss prevents her from fully enjoying many of these. Her left-side weakness has robbed her of most manual dexterity. It would be great if the activities dept could arrange, say, visits from volunteers who could sit and talk to Mom---her mind is sharp as ever, but it takes time to communicate with her. Not a major peeve but something i'd like to see happen. Also...when one first gets the phone call that 'your mom has had a fall', more information, such as answers to the question What do I do now???? would be REALLY helpful. I have found out through experience that ALL ID and medical info should be brought: I feel that the nursing staff could have told me this. Granted, I am sure that they follow standard procedure but all the same being a tad bit more forthcoming would help reassure the panicky daughter!!! Any questions are answered fully---but often I do not know what questions to ask! The food is home-cooked and good. The grounds are well-kept and attractive, right now bedded out with colorful annuals and shrubs. As earlier mentioned, there are several floor plans available at Oakleaf---1 and 2 bedroom. If one is willing to pay for the privilege, in-room pets are even allowed! (Mom's neighbor has a cat.) Mom's apartment is one large room with kitchen (sink, stove, and refrig) and bathroom (with shower). She has a nice view of a pond and trees. There is a monthly rental fee for the apartment, to which additional fees are added as needed. Each resident receives an assessment of his or her needs, designated in levels---Mom receives the highest level of care (dressing, bathing, supervision of meds, transport to the dining room). To this sum other charges may be added, such as carpet cleaning, Depends, extra load of laundry. Pharmacy charges are separately billed: advise strongly that you sign up to get these through in-house company...if you want to avoid paying hundreds of dollars more per month!! All in all, I would recommend Oakleaf. It is a friendly place, and one in which Mom seems happy. I feel that her physical needs are attended to, and she has the social interaction that she sorely lacked after my dad passed away. She has her familiar furniture, pictures, clothes, and her family---I know that if a medical emergency arises that staff will tend to her and notify me immediately. My unbounded thanks to A Place For Mom! The best decision I made in my confusion and fear after Mom's second stroke, not knowing where to turn or what to do, was to send them that first email. My contact person, to whom I spoke the very next day, was just wonderful. She gave me the guidance and answers I desperately needed. Her knowledge and patience were invaluable. When she told me to call her whenever I needed to---she meant it, and was right there for me. To anyone who is facing a situation similar to mine, I wholeheartedly recommend A Place For Mom. It is also a place for ME.

Oakleaf has been great to my parents, there are a lot of activities and they really seem to keep residents involved in something. Food is ok, but not a lot of vegetarian selections for my mom. Honestly, that is probably the only thing negative about the place . Their apartment is very nice, big rooms and exceptionally quiet which is great because I was worried about neighbor noise.

Oakleaf is a very nice community with really friendly staff. The residents seem to be very happy here. The main reason we chose is because of the cost and the fact that they accept Medicaid.

We chose Oakleaf because it is close to proximity to were another community where a loved one lives. Other main factors in choosing this community is because of the availability they had and the cost they offered. The offer a program were you can do private funding for a certain amount of time and then they will accept Medicaid. We had a meal with our loved one there and we thought the food was fine but our loved one doesn't like it, just doesn't taste good for her.

Felt at home immediately when I toured, and that my mom would too. Some other facilites were so grand that I felt out of [removed] Oakleaf's atmosphere is much more like my own living room. Staff most helpful and friendly---have always been available to answer questions, and keep me posted on Mom's condition. Oakleaf is only a few miles from my house, a fact that I have been glad of during this winter! Mom is 90, widowed in November 2012, and had been alone in her house (in NY) until having a stroke 4 months ago. She suffered hemiparesis, and had been taken to a skilled nursing facility. It soon became clear that she could neither go home nor stay where she was. I turned to 'A Place For Mom'---the best decision I could have made! Admissions official assured me that all Mom's needs would be met---and they have been. For an additional monthly fee added to the rent for her apartment, Mom receives help with [removed] getting dressed; toileting; trips to the dining room. Still, this cost is a fraction of what it would have been at the NY facility, and the care is SO MUCH better! Most importantly, Mom likes her new home. She has made friends and has high praise for the excellent food, friendly and skilled hairdresser, and the good care she has received from nurses, aides, and the staff doctor. Her room (a studio [removed] there are other, larger ones available) has a nice view of a small pond, and the space is just the right size for her. I have nothing but praise for my contact at 'A Place for Mom', She was outstanding in all [removed] ready to help me whenever I needed her. Could not have accomplished this move (from NY to Ohio) without her detailed information and wonderful support. Thank you, Kim!

We visted there. Verry nice .

I really liked this one

I liked this facility the most out of those that I toured from your referrals. The representative was very knowledgeable, very interested in what I had to say, matched the information she gave me to the needs I expressed for my parents, and did a very thorough presentation of the facility. The facility itself was above average in it's offerings, staffing, and the environment it provides. It was however, bordering on overly saccharin. I could easily see my parents avoiding most activities because of the "sweet & simple" treatment I observed in several instances.

Positives: Very active facility. Friendly staff greet all by name. Clean and spacious common spaces including a media room, library and craft room. Active residents enjoy daily outings and in-house activities i.e. card games, sing alongs and trivia contests. Large cafeteria style dining room with menu ordering. Spacious apartment with ample storage, walk in bathtub and emergency cords. Modest pricing with add-on services depending on care level needed. Medicaid approved for studio apt. Private pay. Beautiful park like grounds with garden, gazebo, pond and a patio. Negative: Confusingly long hallways.

Very nice.

Very nice facility, staff were very informative. Clean, friendly environment.

The Ashford is a really nice community and we have met a lot of the tenants and they are very friendly. We would recommend this community to other families if it fits the needs and situation of their loved ones. With the turnover rate the way it is right now with everyone, we feel that we have to be here everyday to make sure our loved one is getting our of bed, being dressed properly, hair brushed, etc.

Some activities The Ashford community had before COVID were movie nights and bible studies. The affordability and central location really stood out to us, and the overall look of the community is nice. The Ashford is pretty spacious with an open concept and a lot of natural light. The provide a lot of different floor plans which we thought was nice. Our loved one did not really care for the food, but we were able to eat there a couple times and we thought overall it was pretty good.

I have no complaints about the tour I had taken of this community. All of the staff where very friendly and made sure to be on time to our appointment. They where very knowledgeable on there facility and gave us a lot of great information as well as answer all questions. Everything was very clean and well maintained, it was just not the right location for my mother.

I really enjoyed my tour of this community, all of the staff where friendly and really took there time with my aunt and I during our visit. It was a little out of our price range but I liked the fact that after two years of living there they would accept help from medicaid. I would defiantly recommend this place to anyone looking into an assisted living.

The administrative staff WILL NOT do anything in a timely manner for you, especially if You're a Veteran that needs paperwork filled out. It IS affordable, but there's a reason for that. The administrative staff was so friendly at first. Once they get the resident in, that stops. The nursing staff is basically just a bunch of temps. Some are nice, some steal your things. I loved that the price was something we could do. But they kept raising it. We fought about several bills. The meals looked delicious though. It's an affordable temporary solution until you can get somewhere permanent is exactly how I would describe it..

It was nice to know while in assisted living there was an opportunity for a Medicaid waiver. They did provide many opportunities for my Aunt to experience events outside of the facility and activities with in. The common areas of the facility were bright and clean, and the staff appeared friendly. As with any facility, the staff turnover is tremendous and you find one or two gems that are great with your loved ones. My main concern both in memory care and assisted living was the cleaning of the rooms and timeliness of the clean ups or assistance with daily activities. I'm sure it's related to minimal staffing, however something for consumers to be aware of and the need to put a little elbow grease in on your own to maintain the room. All in all it was what my Aunt needed and in the end, she started talking advantage of the services provided.

Response is extremely slow. Clean. Food is ok. Not a super comfortable environment. But very nice and knowledgeable staff.

My loved one was previously a resident at The Ashford on Broad. Staffing was very limited, therefore causing a great deal of the issues we experienced. The building maintenance was not good. They did not have an activities person for a long time. All in all, it wasn't what I had hoped it would be.

We would not recommend this to a friend because my mother's care was poor as she was in her final days. They do not have enough staff to take care of all the residents. Their advertising is very misleading, leading. Want to think that they have 24 hour nursing care when they do not. We picked this, because it seem to be the best value however, with what we know now we would be never picked it again