Wallick Senior Housing, LLC

I think the biggest issue right now is they are having staffing shortages. My loved one has had problems with getting her room cleaned properly, but they're trying to remedy that. They've had a Covid outbreak as well. But overall things are good. The care is good. She seems to like the food. She also seems to really like the activities. They're just having staffing issues, like everybody else right now.

I think there were some initial communication steps we had to get worked out. Some things didn't get done initially. And I think they have some short-staffing issues, especially on weekends,. But I think they're trying, and they're being responsive to my concerns. It's just something you have to pay attention to as the resident or families of residents. Cost is comparable to other places we looked at.

We do believe they offer a good amount of activities for the residents to participate in, and we think they have done a good job keeping a control on the covid situation

They say they have delicious meals, however the food is horrible. the portions are small and the quality is bad. We do think the rooms are nice, we would rate that a four out of five. Depending on the individuals health, we would recommend this community to others.

It was a slow start. They had some staffing issues, but things are getting better. They are doing a great job. The care is wonderful. The food is hated and awful according to my loved one. No salt, so it is terrible.

Fees are going up in October and will be out of mom's budget. Liked the facility.

Absolutely gorgeous and private, the only thing is it is so private that it makes it hard to determine how well and how available care and assistance will be for someone that needs a bit more help.

Brand new so facility is beautiful. Studios are nice size. Has all the help you need and lots of activities. Person said they were working on the food offered to be more what older people like.

Staff was very friendly! I felt right at home immediately.

This is a brand new facility and it's beautiful. The one bedroom units seem perfect for a single senior. There is a refrigerator and microwave in the kitchen, which provided some level of independence. I was also very impressed with the staff. Even though the facility does not open until [date removed], [name removed] offered us a tour on a Sunday to accommodate our schedule. We met the facility director, nursing director, and chef and everyone was very friendly and excited for their new facility to open.

Oak Leaf is wonderfully settled midst trees and flowers. They have a "back yard" which is extraordinary. The staff was friendly and seemed more than willing to work with me to have the living quarters to be just what I needed and were amenable to making change to meet my desires. I deeply appreciated their flexibility.

The food here tends to be good. The staff is great, but at times you get a aide that has an attitude. They also offer transportation to the store if you need to go. I like that they have scenic tours to go out on.

My sister is doing well here at this community. She has adjusted well to it, and I'am satisfied. They have a lovely staff here, she is in good hands. The community looks great, they keep the community and her room well maintained. There are activities offered for the residents. She is pleased with the meals. I know she comfortable here, and I would highly recommend it.

Mom had a rocky start when transitioning into Oakleaf Village. She had a couple falls and then a UTI but she is doing much better. The staff have been nothing but helpful and cooperative which makes it easier for me. Mom likes the food and enjoys the company. We are both happy with Oakleaf so far!

So far it seems to be going fine. He hasn't had any complaints at all at this point. We haven't had any administrative issues whatsoever either. We are pretty happy with it, at this point I would give them a four.

Pros: Near my home, so that I can visit Mom easily and be available when emergencies occur. Small-scale, much more like Mom's own house than other facilities visited, which were huge and overwhelming. Meals seem to be good. Laundry done regularly and is hung and stacked neatly. Mom has her own 1-room apartment with bathroom and a nice view of a pond, so she feels as if she has some privacy. Cons: Administrative staff has high turnover rate. Often emails in re care issues go unanswered for long periods of time. Maintenance issues (recently, clogged sink and toilet) are fixed when persistently brought to the attention of administration. However, others go unaddressed---outside of 2nd-story windows have not been cleaned for 2 years, and gutter visible ditto. The apron of facility's entrance from street has potholes increasing in size. Grounds are nicely kept and planted. Care issues: When an emergency occurs, no help is given by staff to frightened family members. Clearly it is expected/assumed that the family member will know what to do, where to go, what the hospital phone number is, be able to transport a frail 92-year-old woman in a compact car, etc. Would be great if staff would say more than 'your mom was taken to the hospital'---something like 'Here is what to do next.' To those whose career is health care, this sort of thing is routine: to family members who are not knowledgeable, news like this is terrifying. Seems to me that Oakleaf could consider the bill-paying next-of-kin as part of their 'mission statement'! Even after my own repeated attempts to find a mobile dentistry service that could attend to Mom, her teeth go untended. Have contacted same, whose rep said that Oakleaf admin would be reached...nothing has happened. At 4000/month I think that Mom could get some help in brushing her teeth, esp as she has use of only one hand. Also think that getting ahold of a mobile dentist is properly within the scope of Oakleaf admin. In general, Oakleaf is a good place for Mom. I know that she is safe and warm, will get her meds on time, have good food, and that someone is there to help her. She has received good care from a visiting podiatrist, and likes several of her aides. I would recommend Oakleaf to anyone considering a care facility for their elderly parent, who desires a home-like atmosphere with medical assistance.

The food could certainly be better. It is hard to cook in volume for a large amount of people, I guess. Overall though it is a great place to be. For anyone that needs a retirement community like this for themselves or a loved one to live in I would certainly recommend Oakleaf Village of Columbus.

too costly for dinky apt with too many services I don't need, yet.

Overall we've been very happy with how things are going at Oakleaf Village. It's a very nice looking, clean community, and the staff have all been very friendly. They have a good variety of activities and events going on to keep the residents active and entertained, as well! The one concern we've had is that the quality of the food has declined quite a bit since he moved in, there have been issues with the food being served cold as well as running out of certain items like butter, ice cream, etc.

Personnel there were very friendly and helpful. Their written terms and conditions contained several errors and inconsistencies though; although by the time this was presented we had already initiated the move. Will have to just hope they operate in good faith. As far as the facility and the particular room, it seems to be a good value compared to eight other places we reviewed. For the price of a studio apartment at other locations, we were able to get a spacious one bedroom setup with a small kitchen. As to the staff and the dining, my sister has given favorable reviews so far. A big selling point was that the facility is Medicaid approved in the event money runs out in the coming several years.