Viva Senior Living

staff seems nice, was not impressed with the location, room was ok

Nice. friendly staff. Price reasonable. Helpful staff. Studio apartment ok size. Did not like that there was not a greeting office when entering facility. Had to look for staff to find what we needed. some areas did smell like urine. Facility had a great energy. Was 3rd on our list. Also close to our home. Many of the staff new the residents by name.

Very convenient and nice inside. Many residents are Jewish and my mother is a Christian, so I think she would have trouble fitting in.

My husband and I looked at the Carlton today. I don't think it is the right place for my parents in terms of the apartments and activities.

This was a very nice looking community. The facility itself is very clean and well kept, and the staff were all very friendly. We just didn't feel like this would be a good fit socially for our loved one, as the majority of the residents are Jewish and many of the services and activities are focused towards that.

It was one of those places where we didn't really get a good feeling which was unfortunate because it would have been convinient for us. There was a back door that went out onto a road that was always opened and it wasn't as clean as we thought it should have been. Price wise it seemed pretty good, average price at least for Northern Virginia. It didn't seem that anybody was unhappy there, but we didn't spend a lot of time looking at it because we didn't get a good feeling about it.

They were originally my first choice, but they promised they were going to do this and that, like the evaluation form and stuff like that and they didn't come through on that at all. They kept postponing things and making arrangements with the rehab

I liked the other location better, but not the quality of care. Charlotte stated they did not have a room available. The rate for Level 3 respite in a private room was $5000/month. She stated the applying for MA could take as long as 5 yrs on a waiting list. It could be an option to use VA benefit coverage, which takes less time. However, I don't know if you would be limited to VA sponsored facilities. The shared room would be $3400/month, single room $5000/month. She offered to visit Mom to talk to her and assess (not formally), if she would be appropriate for lower than Level 3 care. I really don't think she would.

Not that impressed - nice place and people but just not what we are looking for at this time.

Said allowed pets. Did tour and found out they wanted $500 deposit for cat and an extra $200 per month. Have plenty of dogs, just do not like cats apparently.

completed tour. Nice, clean and homey. Caring staff with full schedule of activities. Smaller facility.

I like this facility

really liked it...not thrilled with the $3000 community fee.

The community gave us a very good story on what we could expect if we moved in. unfortunately, we did not get it when they sold us. Communication is not a priority and we can not get returned calls or basic info about our loved one. The staffing level is not good and they are not receptive to feedback.

Funny - only the 5 star reviews seem to be published. Let’s see how long this one stays up. After not quite 3 months of considerable monitoring of a patient, it has become apparent that much, but not all, of the actual staff watching over the patients is woefully inadequate or undertrained or just plain apathetic. Their intent seems to be to turn people into vegetables, so there is little actual effort expended, giving them time to group chat and/or spend hours on their cellphones! Their program —anytime someone gives them any grief, or might actually require “care” turns out to be something they DON’T provide, instead sending the patient out to a psychiatric facility, at the patients expense, to turn them into the vegetables.

I was not very impressed with this community it was dated and dark inside and I just did not get a good feeling about it. We were here for breakfast and the fact that it is served buffet style and my mother uses a walker it would not be the best for her. This definitely would not be the place for my mom.

I loved this place when I first placed my dad. It was 'down home' and homey. Two years later, half the the staff has left and apparently there's a new director who I have yet to meet. The staff who are there are over-worked and tired. There are few familiar faces and I'm not sure the care is very good. Recently my dad, who's in the memory care/Reflections unit became verbally ugly. I received a call. A psych dr evaluated him WITHOUT my permission and prescribed him meds WITHOUT my permission. Today when I visited, he had sores on his arms and no one knew why. There were no shirts in his closet and again, no one knew why. I got there early today to go to church with him (that's held inside Greenfield) - no one came down to get the Reflections residents. Maybe because there were only 3 people working in the Reflections Unit???? I escorted 4 Reflections residents upstairs. What would've happened had I not been there? Additionally, there used to be decorations upstairs in the Reflections unit - no more. Its bare walls. Ugly bare walls. Terribly disappointed and researching other places for my dad. This place has gone from hero to zero.

Assisted living means assistance . It does not matter if the provider thinks the senior can do something on their own they are there to provide assistance and that is what we paying-for. Very tired of working with these individuals!

Compared to other locations we looked at we were not impressed with this community at all during our tour. It was dingy, didn't seem very clean, and there was a noticeable smell. It had a very clinical feel, which wasn't the atmosphere we were looking for for Mom. I believe it may have been attached to a skilled nursing facility, which may explain some of the issues we had.

Very disappointed and looking for another home for my Mom. Pricing is unfair and food choices have appearance of frozen TV dinners. Fish dinner with no lemon, tartar sauce or ketchup is unacceptable. I also received abill from one of their assocaited medical vendors wanting payment for flue shots. I could have gotten those for free but with mother was talked into accepting the offer. It cost her $60.00. thats bull