Viva Senior Living

They have lots of staff turnover. When a patient leaves for hospitalization it is very hard to be re-admitted. They need to better accommodate wheelchair patients in activities. As to food, they show videos and movies during meals given in the upstairs dining room which is very noisy and distracting.

Placing my father was easy. The staff are wonderful and seem to really care about the residents. All his needs are met and if there are any issues, they are quick to respond. The rooms very in size and are furnished with the appropriate furniture. They offer many different options for meals and activities. The neighborhood and town of Baldwinsville is very nice and provides a safe atmosphere. I highly recommend park terrace.

I would say overall good. I picked this place because it was newer and a nice setting, convenient for medical appointments and close to family.

As of right now Mom is doing well there. The transitions was difficult but she has adjusted. Her medical needs are being met to the best of my knowledge and she has friends there too.

I would definitely recommend Oak Pointe. My Mom is very happy there. Very clean, friendly staff, lots of fun things for her to do. We chose Oak Pointe for location and size of apartment. Thank you!

Not as much activities to keep patients occupied but friendly staff and very good meal plans, very reasonably priced. I would recommend.

We live near the community which helps us. We picked this based on availability, convenient location, and friendly greetings

My loved one is currently a resident at Belle Reve Senior Living Community and everything has been good for her at this facility. I would recommend this facility to others.

The staff are very accommodating and helpful. It's easy to contact the staff, when needed. I would recommend the facility to others, but always encourage a visit for final determination.

Located in a easy to access area for my family. Seems to be well ran with caring people.

The front desk lady is AMAZING. The administration is good but has some response issues. The staffing problem is no different than most other jobs in America. Also, most aides are Personal Care Assistants and don't have CNA training, so perhaps the job is not what they expected. Overall, seriously, I am very pleased that your company advised me of them because very few people here ever knew they existed. Also, my loved one is thriving there and that is all I ever wanted.

Please be aware that my Father is not currently living at the Terrace hoping he will start living there in November. However, based on the first impression we had - The staff and residents actually talking to each other, stability of staff , activities and availability of therapy, cleanliness.

Mom has now been in the assisted living facility for 6 + months. Was quite an adjustment for not only her but for family members also. We are pleased with all the care she has received: clean environment; friendly staff and good variety of activities that are available which helps break up long days. I can sleep better at night.So glad she is in a such loving caring place. Thanks to all . It takes a village to care for our elderly loved ones.

I selected Traditions for the amount of staff I saw , how friendly everyone was and the amount of activities available. It was less expensive with more to offer than some other memory care facilities.

Our family had an in person tour with Woodland Creek Transitional Assisted Living community and it was nice but it reminded me too much like a nursing home and didn't want that for my mom. I wanted more of an apartment feel.

The staff at Oak Pointe of Rolla are very caring. I feel like I don't have to worry too much that my dad's needs are being met. Overall, we are pretty happy with everything. On the weekends and evenings it is difficult to get ahold of staff to assist my dad and then I don't get a follow up call. However, [name removed] has gone above and beyond for me to make sure that I can reach someone for assistance and then get an update. I would recommend Oak Pointe of Rolla to others.

Whenever I come to visit my brother there is always a friendly greeting waiting for me.

My mother is currently a resident at Wilson Manor and everything about her experience at this facility has been very good so far. The friendliness and activities are great. The cleanliness, staff and care services are very good. My mother is happy at Wilson Manor. She seems content and I think that the staff does a good job. I would recommend this facility to family and friends.

My mom is at Belle Reve and receives very good care. The staff is friendly and sees to all the residence needs. They have activities for all and each resident can participate as they see fit. Overall I believe my mom is at a great place for her needs.

This review comes from a family member who visits his mother in the memory-care unit often and so is based on my observations and interactions with management and staff. The care at Belle Reve to be very good by most measures: The inhouse staff does an exceptional job meeting the residents' needs, and the job is not easy. Managment is very professional and responsive to family inquires and requests A special shoot-out to a certain lobby receptionist and her warm welcome to visitors and treatment of residents. The facility reminds me of a well maintained fine hotel. I particulary appreciate the sunroom/patio where residents and family members can sit and relax with each other. There are issues I would like to see addressed, primarily the lack of privacy, where residents will randomly enter other residents' rooms, as there are no locks on the doors. To my knowledge there have not been any major incidents because of this. This is a sticky issue and I honestly know the answer to it.