Viva Senior Living

I thoroughly researched a number of communities before deciding on Greenfield Senior Living At Cockeysville. The home was recommended to me by a friend whose mother spent the last two years of her life there. She said that her mother loved the place and always had a smile on her face when she visited. My sister has now been there three months and could not be happier. The care is exceptional and there is a wonderful sense of community between the staff and residents.

Over the passed five years two relatives have lived in this community. First my Aunt who sadly passed away a couple of years ago and now my mom who moved in six months ago. Overall, we are extremely happy with the quality of the home and level of care provided. I therefore wanted to express my gratitude to Greenfield and the staff at the Cockeysville community by writing this review! Thank you!

Greenfield Senior Living is homely and the atmosphere is relaxed and informal. Overall, a thoroughly excellent care home. The staff are caring and their residents are treated with dignity. There are many activities to keep the residents occupied and the facilities are in great shape and kept clean. My father is extremely happy there!

At Greenfield Senior Living I have found the staff to be professional, supportive and caring in every way. Management is always approachable and willing to assist with everything. Most importantly Greenfield Senior Living provides a high standard of care, not only physically but also socially and emotionally. I would therefore highly recommend Greenfield Senior Living to anyone considering long term care.

I was impressed on my first visit and in the following months, there has been nothing that has changed that view. The professionalism and care displayed by all employees is to be applauded. Excellent community on every level!

Everything about this community is great. The staff and the level of care they provide, the surroundings and the food. I am very satisfied and so is my father who has been there a few weeks now.

My mother has been in this community for around four years. Initially I was extremely happy, but last year things started to go downhill. I raised my concerns with the executive director at the time but received little satisfaction. I then contacted the Greenfield Corporate office and was pleasantly surprised in regards to their responsiveness. They listened to my concerns and took action almost immediately. The home now has a new director and the quality of staff has greatly improved. In fact, it is like night and day! I understand how issues can come up in any type of business. However, it is how the management addresses (or does not address) these issues that is a true testament as to the integrity and quality of a company. I am pleased to say that Greenfield went over and above board to alleviate and rectify my concerns and for this reason I am giving them 5 stars!

My mother has been in this community for around four years. Initially I was extremely happy, but last year things started to go downhill. I raised my concerns with the executive director at the time but received little satisfaction. I then contacted the Greenfield Corporate office and was pleasantly surprised in regards to their responsiveness. They listened to my concerns and took action almost immediately. The home now has a new director and the quality of staff has greatly improved. In fact, it is like night and day! I understand how issues can come up in any type of business. However, it is how the management addresses (or does not address) these issues that is a true testament as to the integrity and quality of a company. I am pleased to say that Greenfield went over and above board to alleviate and rectify my concerns and for this reason I am giving them 5 stars!

I have been volunteering at Heritage Hill Senior Community for about 12 years as a retired Registered, Board Certified Art Therapist. I volunteer there two times per week; on Wednesdays I hold an art class for the residents, and on Sundays I play piano and guitar for the Sunday Devotional Service. I have been very involved in all aspects of the facility. I attend many activities and field trips in addition to my regular activities. I feel uniquely qualified to evaluate the facility. I have experienced other similar facilities in my own personal life, as my mother spent considerable time in an assisted living home prior to her death. Heritage Hill surpasses others I have experienced in many ways. As a volunteer, I spent a lot of time there. Heritage Hill is clean, well kept, and attractive. From my standpoint, Heritage Hill is a facility that really cares for their residents, for their physical needs as well as their psychological needs. Each resident is cherished and respected for their individuality, and treated as such. I have attended community meetings where the residents are encouraged to voice their opinions freely. The employees of the facility are kind and caring, both to the residents and to the volunteers. I have always felt welcomed and appreciated, and I love being a volunteer there. Recently, I was asked by a professional organization I belong to, the Art Therapy Credentials Board, to write an article about what I am doing in my retirement. In the article, I wrote a section about my experience as a volunteer at Heritage Hill. I would like to include a section of that article for this evaluation; it will give those who read it a "window" into what I experience as a volunteer at Heritage Hill. "In 2007 I retired from the Jersey City Schools, and my husband and I moved to a new retirement home in the Pennsylvania Poconos. Naturally, I missed my work, and my students, and I yearned for something that would fill that void. One day I visited an assisted living facility, Heritage Hill, with my friend [name removed], who was a hospice worker. She had come to visit a client at the facility. She mentioned that I was an Art Therapist, and [name removed], the Activity Director, overheard her. [name removed] came up to us and asked if I would like to volunteer there. I have been volunteering there ever since that day. I work with the seniors, men and woman, in art therapy one day a week; it is the highlight of my week. These dear folks are so eager to work with various art materials, and talk about their work, and their everyday activities and cares. We share stories from their past lives and their childhood memories. I look forward to seeing them each week, and they have become very precious to me, more friends than clients. Recentlly we did a tree project, and when it was completed, I took each finished tree, and talked about it. I told them that a tree is a symbol of the self. I excplained how each tree was individual and unique, and represented the characteristics and spirit of its creator ... strong, flowing, playfu, graceful or searching. They loved how the trees told me about who they were. I also use "music therapy" at Heritage Hill on Sundays, and volunteer as Music Director for Heritage Hill's devotion services ... I play piano for hymns and guitar for praise choruses. My art therapy "students" sing along with me and worship God. I accompany my seniors on field trips, go to their parties, and celebrate holidays with them. I have become a part of their lives, and they have become an invaluable part of mine." As a senior citizen myself, the best compliment I can give Heritage Hill is that if the situation arose when I needed assistance in my daily living care, I would happily "check in" there myself.

My mother is a resident of Heritage Hill and we are extremely happy with the care she receives there. Beautiful surroundings and very caring people. Top to bottom. They have many activities for the residents both inside and outside of the facility. The holiday parties - Valentines day, the annual pig roast (was amazing!) Christmas and New years eve were awesome! Definitely a great place for a loved one that needs some extra special care.

Greenfield is a beautiful yet homey facility with friendly and caring staff.

I am very pleased with this facility and I cannot say enough good about it. When I first toured the place I really liked the hominess feeling and the people are really nice and down to earth. They provide many activities and my love one is constantly doing something. The staff encourages engagement of socializing which is good. I recommend this place to families who are looking.

After several weeks of a hospital stay we recognized we were not able to bring our father home. We struggled with finding a place that would accept him due to his agitation and aggression. God answered our prayers when we were led to The Hope Center in Fayetteville, GA. They welcomed him with open arms and worked to make him feel at home and at ease. The staff is very engaging and reaches out to the families of their residents to ensure a smooth transition. We were so impressed with the level of care and the cleanliness of the facility that we didn’t hesitate to move our mother there a few weeks later when she expressed she wanted to be near our father so she could visit him daily. We’ve seen first hand the love they have for our parents and for our family. The facility is set up with villages based on resident needs and capabilities. This works wonderful for our parents. While our father is now advanced in his disease, our mother was diagnosed more than two years ago but remains “happy forgetful” as we call it. We know each parent is receiving the level of care needed for their stage of Alzheimer’s. Our mother is able to participate in activities, games, arts and crafts with the staff and residents and enjoys programs and services available to her. Getting her hair washed and set by a beautician on site is one highlight of her week. The staff accompanies her to visit with our father and keeps her safe and manages her medication. The full staff, from the front office, to the care givers, the maintenance and support staff even to the kitchen staff greet our parents by name with kind words and love. They’ve made themselves available to answer questions, discuss any concerns and always gives more than we ever expected in terms of love, kindness and care to our parents and our family. If you are looking for a clean, safe and loving place for a parent or relative, we challenge you to visit The Hope Center. We are certain you will not be disappointed.

I am truly overwhelmed by the caring and compassion that exists at Hope Center Memory Care in Fayetteville. Everyone goes above and beyond to provide care not only for the residents, but for the family as well. At Hope Center, the caring and professional approach, the individualized care plans that foster growth in the resident’s cognitive abilities, the care that encompasses the entire individual, and the multitude of activities that keep the residents engaged, has truly been a blessing for my Mom. She has spoken more in the last few weeks than she has in the last six years. I may not understand all she is talking about, however, that she talks and is more engaged is such a blessing. We actually sang some Christmas carols together last week! The fact that my mom smiles a lot now and that she seems truly happy is just priceless to me. I cannot thank everyone enough for all they have done for my family and I during a most difficult time and for so graciously answering my many questions. Also, I thank you for providing mom with the option of respite care during the crisis period when I could not adequately care for her at her home and prior to her transitioning to resident status. When I enter Hope Center Memory Care, I feel like I am home with family. I am forever thankful, grateful, and blessed to have been referred to Hope Center by someone I had never even met in person. Thank you all at Hope Center Memory Care of Fayetteville for truly living up to your Core Values.

This is a pretty new building. It feels very homey. Mom is in the memory care here. They have 24hour nurses on duty. The staff is patient, kind and treated her with dignity. She gets 3 meals a day and the food is fabulous. She has to come down to at least 1 out of 3 meals in the dining hall. They are very welcoming to the families. They have a coffee bar going all the time with cookies out that's nice. I would recommend this place.

I toured here when looking for a place for my dad. The rooms were medium sized with kind of mid-ranged ceilings; there was a private bathroom available but no kitchen. The facility was kept very clean and the interaction from the staff with my dad and I was very nice. The head nurse came by and gave my dad and evaluation during our tour and he was very informative and nice. They were getting ready for lunch when we were there and it seemed orderly. Ultimately we decided to go somewhere else mainly because of the pricing that was available.

My experience with Heritage Hill has been a positive one from the first day my mother arrived there. Everyone there is kind, caring, compassionate and respectful and always willing to help when needed. She was given excellent care and I do recommend Heritage Hill to anyone that has a family member in need of assisted living care.

All the employees do their best to make Heritage feel like home.

This is a very caring assisted living center and it starts with the people at the top all the way down. I feel my mother is safe here in every way! The rooms are large and everything is clean and well maintained. I know any concern or suggestion I or my mother have will be heard and followed upon.

We have been very happy with the care and the staff at southern manor. Our mother got to stay while receieving Hospice care until she passed, which was a comfort for our family not to have to mover her. Our father has made friends and enjoys this community of people at South Manor.