Viva Senior Living

There came a time when mom was unable to stay in her home alone. We found Heritage Hill and it fit perfectly how we wanted mom cared for. Concerns had been what and whether she was eating, only one bathroom on the second floor, taking medications, and basically her safety and well being. Heritage met all of those concerns, but not only allayed our concerns, they went above and beyond our expectations. When we first toured the facility, the director told us that this would be her home. And that has been our experience. They quickly learned who our mother was as a person and engaged her in activities that fit her personality. And that makes Heritage a very special place. We feel happy that she’s being cared for by people who know her and genuinely care about her physically, emotionally, and mentally. The director was correct about Heritage being her home. She has caring, loving people around her just as she would at home. I highly recommend Heritage Hills.

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider. The community was very nice and they were very accommodating to us. They also followed up with and made sure all our questions were answered.

For our loved one, it seems to have worked out. It's always clean there, and the staff is pleasant. Our loved one has no complaints.

The living grounds are very nice and variable according to needs. The food is tasty and well prepared.

In a nutshell, Vernon Springs rates very high for me. It is a smaller, private family run facility. Immaculately clean, newly renovated, fabulous location, wonderful caring caregivers, reasonably priced, friendly, accessible, nice rooms with a memory care floor for patients needing to transition to more constant care. It is family to me. I get hugs from the staff when I go down the hall to meet my mother. All the resident know one another and get along beautifully. It was such a blessing to discover this jewel. My mother loves living there and that is most important to me.

With my limited experience, I would absolutely recommend it. We received very high quality care during our short stay here. They handled everything really well, and they helped us through a really difficult time. The pandemic made things so difficult, and I was happy we found such a good place for our loved one during all the craziness. Some places were not even accepting new residents during that time. It was my understanding that Woodland Creek was a brand new facility, and my loved one was one of the first residents there. They were not fully occupied yet , so I think the fact that there were not as many residents there helped her. She had a semi-private room without a roommate yet. At the time, there were just very few residents there. Since it was new, it was very clean. Most of our interaction with the staff was over the phone. They were very reliable over the phone. I did get to meet the administration. They were very good and very helpful. I wasn't able to have much interaction with the day-to-day caregivers due to the pandemic, and my loved one was not in the state of mind to give feedback. For activities, they had a portal where you could log in to see what was going on. My loved one didn't participate a lot, but they really made an effort to keep the residents involved. The cost was high, but it's for your cherished loved one, and it was a great facility. I felt my loved one was very well cared for. I believe there was good value there because it was good quality care.

The community was very clean and neat. The staff was very and mad you feel comfortable. Communication was good between the staff and our family but there was room for improvement. I would recommend this community to others.

Put your loved one in traditions without hesitation. Communication between the staff and our family was excellent and they kept us well informed and up to date

They were awesome. I liked the way that it was set up. It was very clean and tidy. The people were courteous. The cost was a little bit higher here, but this was my first choice. My loved one knew people at a different place though, so she chose to go there.

The sales staff and the director helped us arrange everything and move in, and they went out of their way to help me in every way to get us taken care of. So I would recommend Oak Pointe to anybody. They've been great. The care they provide is fantastic. The staff I've talked to have been very good and very helpful. They keep the residents quite busy with activities always going on. The food is fantastic.

We are very happy with The Retreat at Easley and she is getting excellent care here. We chose this facility because of the convenient location. The room sizes here are pretty good size for what she needs. The communication from staff is pretty good, they do have their own medical staff here and they do everything which has been very helpful. She is very happy, every time I see her she tells me how happy she is. She has her own social group and they have a beauty parlor, bus service, etc. so they are doing the best they can to keep residents active. I would absolutely recommend them.

The community was outstanding! They were wonderful, helpful, they helped us get to know the community. The staff and director went out of their way to introduce people to me. The community was calling to keep me updated. They moved my loved one's entire room by themselves. They worked well with Hospice for my loved one. This was all within 10 day period. They allowed us to come in and see our loved one each day they were there. The staff was very comforting to the family during our loved one's transition. They sent flowers and called the family to check on us after the passing of our loved one.

Our experience was great, the director was very hands on and had great communication. The nursing staff was very professional and experience which we appreciated. The rooms were pretty good size for the money.

The staff jumped through hoops to get us into the community. They went above and beyond to secure our loved a spot. I would recommend this community to others

The staff is responsible and very dedicated to their residence and their families. The communication between the family and staff is also very good. I would recommend this community to others

We chose Traditions of Cross Keys because the layout was bright and airy, they have a gorgeous central court yard with a walk way, and everyone here also seemed very kind and happy. From the director to the food servers, they are all polite, courteous, and cheerful. They are definitely trying their best given the circumstances and I think they have a done a great job. I definitely think we chose the right place and I would recommend them.

The pricing has changed recently due to the pandemic. I would recommend to check the community out. This is a smaller community. It is nice for someone to watch over their parent, but not strictly nursing home care. This would be a great place for the staff to help the residents. I felt very secure with my loved one being here. The staff are responsive to requests, questions, or concerns. They even make suggestions to help the family with their loved one.

Bright Leaf is very a friendly community, with competent staff. They relate well with the residents. Sometimes when I call the office I don't get the staff, I get the answering service. The answering service is about coming to Bright Leaf. If you need something urgent you need to call one of the cell phones.

Our mom has received wonderful care at Belle Reve. The entire staff is dedicated, kind and personally attentive to mom’s changing needs. Dining, personal care, nursing, activities, maintenance, OT, PT, housekeeping, receptionists, and administrators all keep her safe and happy as well as keeping our family informed and involved. This has been the best decision we made when mom couldn’t live by herself anymore. She loves having her own furnishings with her and we love how social she is now in her new home. Thank you to all in Belle Reve!

We have been so pleased with the particularly the communication that they have kept with us, and the care they show their residents. It is very easy to get a hold of the nurses to check on my loved one.