Viva Senior Living

The Phoenix at Albany tour was fairly decent not quite what we were expecting after reading into it. Overall though is a good candidate.

I toured Commonwealth Senior Living at Berryville, and it seemed to be rushed. I didn't get as much information here as I did at [community name removed], which is why I chose the other community.

We toured Commonwealth Senior Living Stafford and the facility and community is smaller. WE kept reaching out to them and they would never return our calls or get back to us. I don't think that they were going to be able to handle my loved ones mobility issues.

This community is going through a lot of transition at the time. At this point in time I would be careful to what your expectations are going into this community. It is strictly memory care and if there is any kind of personal care that is needed really search for all of your options. The room is beautiful and we are pleased with the community and the way that it looks. The rooms are nice and larger and not box like all of the other communities.

very nice but did not feel like they could handle my loved one. i needed a furnished room also and that was not an offer here. this was a nice location and very pretty it was just the fact that it was not furnished and i felt like they could not handle her.

We chose The Phoenix because they were the first ones who responded and they were also in a convenient location. We did not really get clear expectations on what to expect, so I think they could do a better job with the whole orientation process. Overall I would recommend to others looking.

I would recommend the community if your loved one was more independent. The community isn't able to provide a lot of options for low sodium diets or other dietary restrictions. There are several things that have fallen through the cracks.

A good place to live

While our loved one was there the staff members were very friendly. The activities were still pretty limited but they did have things like bingo and brain exercises. We do think the value for cost is right on par with the other communities we looked at.

The community is a little older but still pretty clean, the nursing staff is extremely friendly but the administrative staff are not so friendly. The care services are good, not excellent because we have had a few small issues that could of been a little more preventative. However, the nurses are fully staffing plenty of people on board which made us feel comfortable. Our loved one is not crazy about the food, but they will make exceptions and be accommodating and make her something else to eat. The activities are back on and wide open. During covid the activity directors would come to their rooms and work with them individually, now everyone is able to be together again.

The assessment process was not thorough. They did not review all of the information on my loved one to make an appropriate determination of a good fit. And the executive director was not approachable and did not respond to my phone calls or emails.

The place is very nice, however very expensive. The prices are ala carte in addition to the $2800 rent. The folks that showed us around also just didn’t fit our personalities. I felt they were stuffy. They also werent accommodating with anything we asked. Everything had a fee.

The price is great. Friendly staff. The outdoor area was small. If you are looking for a small group home, this will suit your needs well.

Friendly staff and nice facility, but consistently poor food service and poor laundry service.

Nice, homey, didn't get a welcoming feel from the staff, however.

This was a very beautiful community. The people were accommodating and very friendly. We enjoyed the tour and got to see a lot. We just thought that it was a bit to pricy.

I had a pretty good tour of this community. From what I saw everything looked nice and clean. It is a larger community compared to others. I felt that they would be a little overwhelming for my in laws. The staff was kind and friendly. It was the community to care for them and their needs.

This community is primarily for adults with dementia. The physical facility is older but well maintained. The rooms are smaller than many of the more recently built locations and residents share a half bath with the adjoining room. The dining area looked really nice and well maintained and the common living area on the side visited was homey with comfortable chairs, books and TV.

The staff that offered the tour were very helpful and nice. Southern Manor Living Center is a decent community but seems to be a little crowded. It was a little older and not as clean as it could be. The community would be great with an update and deep cleaning.

We visited and really enjoyed our visit. Everyone was so nice. The rooms were a little small for us. I have a problem with small places. If this was not my problem, I would have loved to live there. The view was amazing. People were great and made us feel welcome.