Viva Senior Living

The reason that we choose the “Greenfield of Berryville” for mom is because the pricing was right on mark with what we were looking for. The people are very friendly and they have the full range of services for what we were looking for. As she progresses along she won’t have to be moved to a different community we can keep her at Greenfield. The food is pretty good mom likes it a lot. She is as happy as can be expected at this point. They do offer some activities but mom doest get evolved in them.

Clean, lots of interaction among residents. Dir of Marketing who did tour worked at Blue Ridge Hospice. Facility clean and bright Room size adequate.

Started at $2,500 for private. Unfortunately, will not work with our budget.

All of the working class staff care about their jobs and genuinely care about my mother. I do not believe that the executive director has much of an education though she lied to me a couple of times- but luckily I do not have to deal with them much. They just hired a brand new RN and she seems quite nice and the caregiver I have going in has had all good things to say so far. We are overall pleased with expeinrece so far.

You need to be cognitive of where your loved one is in terms of memory care. One of our biggest issues was my loved one was bored. They had lots of activities, but nothing he was interested in. So he mostly sat around watching TV. The people were very nice, caring, and very upbeat w him; I know they tried. But, again, our biggest issue circled around him feeling bored - which resulted in him calling home a lot.

They seem friendly and helpful during sign-up. Then when you call to check on your loved one or ask questions; they end up screen the call. Then I have to leave a message and the community doesn't call me back. I have even called the management and asked if I am calling too much. Since I can't get answers to my questions. They were supposed to send me login information about what your loved one was participating in on a website. This login information took almost 4 months to get to me. The community is offering theme weeks to keep the residents entertained.

They are one of the most affordable in the area. As long as your loved one doesn't have any behavioral problems with memory care, then I would recommend your loved one to go there. The room was shared and small.

My aunt was coming from a larger community and she wasn't really happy there so once we toured this community and saw that it was smaller we knew this was going to be the right fit for her. Since moving here my aunt is doing ok better than she was before still keeping to herself but the staff is slowly trying to ease her into social activities. The food is good well balanced. They keep the building clean and well maintained.

This was a nice community when I looked at it. The people I met were nice. I did not like that the dementia care unit was small and did not seem very active. We were looking for a more active community for my loved one.

Dad really does enjoy the community. things are going well. They offer activities and the community is kept clean and so is dads room. We like the staff. We have no complaints.

Staff are helpful and friendly. Facility is maintained and clean. Help is always available and all seem to care for the comfort of the residents.

The move m experience was for from positive(January 2017). They were supposed to have room painted, carpet cleaned and furniture that was there taken out so we could move my other own furniture in. Two days prior to our scheduled move in, we called Lisa Merrill to make sure this ward would be all set and was assured it would be on move in day, when had arranged for help from friends/family to helpful. the morning, upon arrival to keep sure the room had furniture in it, walls were dirty and unpainted + carpet had not been cleaned. Unfortunately we had no choice but to move in once the furniture there had been taken out. Though Lisa was aware of my anger and disappointment, she was more interested in getting the cheque from us. The worst have since been fixed but it made for a stressful start inn what was already a stressful situation. Some staff are great and worked hard to amend the situation. Others did not.

I would say my mom is doing alright at Greenfield Senior Living. She interacts well with the other residents and we appreciate the activities offered as she is more active. The activities guy is great at getting her involved. The staff are friendly and attentive to the residents needs as well as they keep me updated on my mom's care. I have not yet tried the food but I have not heard any complaints from her. I would just say that you need to be an advocate for your love done and address any issues when you see them.

Very responsive from the very first call to the day we moved in. Mary had been wonderful helping my family through this process. We visited the community once our grandmother got settled and the experience was wonderful. We got a tour and participated in one of the music activities. The staff was friendly and the whole place was clean. We meet several other residence and everyone seems very happy. I will definitely recommend them to anyone looking in that area

The jury is still out on the facility. My Mom hates the place, but she is not objective. The facility is still new to us and although the staff is pleasant and it is clean, we are still evaluating the situation.

The Community Director, Rebekah Curtis, went above and beyond to assist me in getting my mom admitted as a resident. The CNAs are younger than the CNAs in the other facility Mom lived in. They lack a little of the life skills because of their age, but are very good at meeting Mom's care needs (transfer, feeding, personal hygiene, etc). This is our first experience with a memory care unit, so I don't have anything really to compare Hope Center to, but, for the most part we are pleased with the facility and level of care.

My loved one lived here for a little over a year. She seemed pretty content there, but they don't seem to provide a lot of services or activities. They also can decide if they think your loved one needs to be in memory care and will place them there. We weren't overly happy with the memory care side. They were fed but then seemed to be left to their own devices, the only difference seemed to be that they were behind a locked door.

Great core staff; nice convenient facility. Maybe too much turnover in non-professional staff.

She decided that the people there were too old, but it was a nice facility. We liked it, the woman Rhonda over there answered all of our questions, D's mom went over and ate there and this is where she decided she wanted to go but after 3 days she jumped up and decided she didn't want to be there anymore. The crowd was a lot older and I don't think people were as outgoing but she really wasn't there long enough to give it a change. It may be something we have to look at again if things don't work out. As far as I know, the staff was always friendly, they seemed to do really well. She did complain that the food was cold over there and she acted like the staff was a little overwhelmed, I think they only had 2 nurses or 1, but other than that, I think it was okay. They worked really well with us but she just was the one that decided she didn't need to be there

Not sure if you need this info but they've recently gone through a change in management and in my opinion gone significantly downhill. It seems like they've fired the majority of staff and just sit the residents in front of the tv all day. We ended up moving my mom out. Room sizes are good. I felt like the room was acceptable for what my mom needed. I do not feel like there were any amenities offered. My mom received extra services (haircuts, PT, etc) but they were through external organizations.