Viva Senior Living

The staff has kept me well informed of any medical emergencies my mother has had. They also keep us informed of activities occuring at the facility. I looked at other facilities and this one was local.

The staff were very caring and the facility was much nicer than place where she is now.

For the value for cost - but this is really hard because I think ALL these places are too expensive. We will be out of money in about 4 years, maybe 3, so I have NO idea what we'll do then. I would recommend Viva SL Cockeysville for people who care deeply about their family members and their level of care. This community is also somewhat affordable compared with places like [community removed]. And really the best thing about Viva SL Cockeysville is its small size. Even when they're busy, it's not hard to find a med-tech or an aid. That goes a long, long way and increases the overall level of care. And I'll add, the new director is committed to making the food better, offering more fresh vegetables and fewer fried foods.

The facility is set up with 2 wings, so to speak. There is one side dedicated completely to memory care. That is what we needed for my Aunt. The staff is very encouraging and caring. They get to know the residents personally and interact with them as they would family. It took me a little while to realize that I could relinquish care to them, as I had been my Aunt's sole caregiver for a few years. They understood my reluctance to step away for more than 24hrs, my stresses, my tears. As I saw my Aunt responding positively as each day/week passed, I knew in my heart that I had made the right decision getting the care for my Aunt that I could not provide. They have PT and OT capabilities in house, with the consistency and familiarity that really bring about the best from my Aunt. With familiarity comes the ability to recognize when things aren't "quite right" with a particular resident, and a call is made to the family. In my Aunt's case, she can't remember what to do when the phone rings or how to hang it up. Therefore she does not have a phone in her apartment. I was encouraged to call and check on her as often as I needed. No matter how many times I called, they were always understanding and reassuring. Keepsake was a God send for me

You are not going to get the care that you would give at home. You would be 1on1 with your loved one, they are 2 staff to 13 residents each shift. They are for the most part doing their best, but it's not an easy job taking care of bathroom needs, food needs, and keeping them active with things to do hourly.

[name removed]and [name removed]are the best! I feel relieved knowing my Mom is there and being well taken care of. Room sizes are nice, played out well. I know there are a lot of activities, but my mom doesn't partake in them. However, my Mother in law is there and enjoys all of them!

It's an older facility. My mom complains about the food all the time. Have a great activities director. Building is older. Definitely could use an update. No direct access to outside for residents. Staff is friendly, not as attentive to more independent residents.

Everything and everyone was kind, and helpful. The place was always clean and smelled nice. Good value at a fair cost.

My loved one was only at The Hearth at Greenpoint for 3 days before she fell and broke her foot. She had to go for PT. I simply cannot say enough about the food that they served back then. Fantastic homemade soups, etc. If families are dealing with seniors that don't eat well, I believe Greenpoint's meals would entice them to eat. But remember, my experience is 2-3 years ago.

It's small enough. To really get to know staff. I would recommend to others. We picked them because it is 11 miles from my home and I liked the staff.

What we like the most about Viva Senior Living is definitely the people the employees there are very caring very considerate. I had also a lot of fun. None of the residents say they like the food, though that could be improved. When I went to viva, there were people out in the general area playing games I got introduced to a couple of the nurses, physical therapy guy and even the maintenance guy. They were all out and doing things. It just seem much friendlier.

We chose Keepsake Village for the convenience of the location and the the warm welcoming professionalism of the leadership. These qualities were very important to me.

The staff and aides are friendly and respectful. The meals are very good and the dining services are well organized. I am very happy about the prompt delivery of medications. I suggest better communication with caregivers.

Our loved one was was only at Viva for a couple of months, had a fall that brought her to the hospital and Viva chose not to accept her back in to their community, feeling that she needed additional care going forward. I was pleased with the care that Viva was offering, but was disappointed that they wouldn't accept her back, but in hindsight understand why.

I have been at Green Point for a month. So far it has been a very good experience. The food is good and the people are very helpful and friendly. There's many activities available. I have not joined in yet, I'm still getting settled, but will soon. I still drive so I have not taken advantage of the transport service, but others speak highly of them.

There were a few minor snags during the first month, but overall I'm quite pleased with Wilson Manor. The facility is clean, the food is very good, and the staff are kind and helpful. I would recommend Wilson Manor to anyone looking for assisted living in Lebanon.

Staff were very attentive and communicated when needed. They were fast in making decisions when medical attention was needed. The administration was friendly and welcoming

My aunt is in the facility and she seems very happy there when I went to visit her, her room looked nice and neat and clean the area that I had a walk-through to her room seemed very nice and organized. I did see some nurses at the station, but my aunt seems to be very happy there. She just moved in not too long ago so another review to come in six months

What we like the most about Viva Senior Living is the overall friendly atmosphere and I would recommend this community to other families who may need a place for their loved ones.

We liked it & she liked it Her room was very nice and the staff were wonderful She fell & broke bones and needed to go into a Rehab for PT The assessment is that she needs skilled nursing & won't be able to return to Seneca Lake Terrace We wish she could go back