Viva Senior Living

They have lots of staff turnover. When a patient leaves for hospitalization it is very hard to be re-admitted. They need to better accommodate wheelchair patients in activities. As to food, they show videos and movies during meals given in the upstairs dining room which is very noisy and distracting.

Placing my father was easy. The staff are wonderful and seem to really care about the residents. All his needs are met and if there are any issues, they are quick to respond. The rooms very in size and are furnished with the appropriate furniture. They offer many different options for meals and activities. The neighborhood and town of Baldwinsville is very nice and provides a safe atmosphere. I highly recommend park terrace.

As of right now Mom is doing well there. The transitions was difficult but she has adjusted. Her medical needs are being met to the best of my knowledge and she has friends there too.

Not as much activities to keep patients occupied but friendly staff and very good meal plans, very reasonably priced. I would recommend.

We live near the community which helps us. We picked this based on availability, convenient location, and friendly greetings

The staff are very accommodating and helpful. It's easy to contact the staff, when needed. I would recommend the facility to others, but always encourage a visit for final determination.

Located in a easy to access area for my family. Seems to be well ran with caring people.

The front desk lady is AMAZING. The administration is good but has some response issues. The staffing problem is no different than most other jobs in America. Also, most aides are Personal Care Assistants and don't have CNA training, so perhaps the job is not what they expected. Overall, seriously, I am very pleased that your company advised me of them because very few people here ever knew they existed. Also, my loved one is thriving there and that is all I ever wanted.

Our family had an in person tour with Woodland Creek Transitional Assisted Living community and it was nice but it reminded me too much like a nursing home and didn't want that for my mom. I wanted more of an apartment feel.

My mother is currently a resident at Wilson Manor and everything about her experience at this facility has been very good so far. The friendliness and activities are great. The cleanliness, staff and care services are very good. My mother is happy at Wilson Manor. She seems content and I think that the staff does a good job. I would recommend this facility to family and friends.

For my Woodland Creek tour: The facility is beautiful and the staff was very nice and very helpful. However, I saw too many people congregating around the nurses station just hanging out for my comfort level. That said, this might have been my second choice if the first didn't work out.

Just that the place that is now Celebration Villa of York was horrible but maybe they are better since name change & I know I had something to do with top 3 people working there getting fired .. just to check places out & visit them before putting your loved ones anywhere.

Overall I would recommend Viva Senior Living. It's a good value for the price. Would like a little more attentiveness and understanding from medical providers such as doctors or physicians assistants on staff.

The Retreat at Easley is a good place for family members to be, and I would recommend it. I like that they allow the residents to plant their own flowers, etc. I would like to see them improve on medication management.

Our family had an in person tour with Park Terrace at Radisson and we loved it. The community was very clean, the dining area was not cafeteria styled .The staff we met with were very helpful. They had a memory care unit on campus. The apartments were more modernized, but there were no openings or this community would of been our first choice.

My Aunt was very happy at Seneca Lake Terrace. Overall they did a great job taking care of her. We did have to remind them a few times to clean up the room better but overall a clean environment. The furniture and furnishings could use an upgrade (at that time 2021) however, the care was the most important and they did a great job. I would recommend Seneca Lake Terrace.

I gave it a 4 overall because of the lack of staffing, it is affecting the quality of care. The facility is clean and the staff are friendly. The rooms are very nice as well. They do have plenty of activities but she is not participating in anything yet. I would recommend Viva Senior Living at Harrisburg.

If your loved one can somewhat manage themselves, then Commonwealth would be an okay place to be. My loved one is not getting the interaction that we expected and needs more nudging. They get her out for meals but not much else, and that has been detrimental to her. There's also not a lot of space in the shared rooms for two people.

Getting something done takes some repeat requests, whether it's general things or care-related things. I think it's just a breakdown in communication somewhere. My loved one isn't thrilled with the food and thinks it's kind of bland, although I understand why it's prepared that way for the population they're serving it to. I do really like the staff. Everybody I 've met seems to be very friendly.

The staff is great. Hard to get some of them to return calls and emails. It's small so the staff knows all the residents by name. I would highly recommend it. They are very friendly. The one staff member in charge of the doctors visits and all things medical is not great about keeping you informed or returning calls. Everyone else is pretty awesome