Vitality Senior Services

We toured several places over two days and Emeritus by far was the best place for my grandmother. The staff was wonderful, answered all of our questions and the community itself is absolutely beautiful. I highly recommend anyone looking for an assisted living community to go to Emeritus at Long Cove Pointe!

I highly recommend them. I have told several people about them. I like the atmosphere for the residents. It's light and uplifting. I think the front desk people are phenomenal. There are a lot of residents that hang out in the front area and they always have time for those residents. We've had a problem with the person that I am POA for, the resident there, because she doesn't respond well with the staff. It's not their fault; she has behavioral issues. They're patient with her and do what they can for her. When I went there I liked them immediately and actaually cancelled my appointment to see another place.

A great place for mom to stay. She enjoyed her stay and I was impressed with the facility and staff.

Facility specific for dementia clients. Great place-no medicaid waiver for dementia.

Very nice building, grounds & apts. Offers 24 nursing, licensed to administer medicines, has PT. on site. Most neccessities are included in the base cost. Staff was wonderful. #1 choice

Forest Hills community was very good and we never saw anything dirty. Overall we liked this community, they were all very nice. Our loved one loved the staff members on the memory care side, they were very good to her.

My grandma is here and she loves it. All the paperwork and the assessment felt seamless and reasonable. She loves her caregivers she calls them my girls. The staff is very friendly. They have always honored our special requests. Her room is fantastic and spacious. It feels like an apartment not a hospital room. She is raving about the food and the new chef. She enjoys some of the daily activities and the have communion 1x a week and mass 1x a month. There are a few minor things that can be fixed such as the nursing staff not signing off on the meds and better communication between them. I would recommend this community.

My mother has lived there for 2 years now. In early 2016 I was on the verge of moving her out due to so many issues with staff and care. Then the entire management team was replaced and we had a meeting to discuss moving. The Executive Director asked me to give them a chance to make the needed changes. I am so happy that I did. The new team came in and made this facility a home. They genuinely care and give of themselves every day. My Mom is happy and cared for and loved. It is evident in her positive change and will to live. The activities and food really increase her quality of life and she has made some great friends. This community has a heart of gold and there is no way I would ever want her to be anywhere else.

This is a community I would recommend. So far it is working out well for my mother since her move here. I know she is in good hands, they have a nice staff at this facility. They are helpful when needed, and has been kind when I visit. The community, and her room is well-kept, they do a good job with the cleanliness. The meals are nice, and she has gotten involved in some of the activities they have available. She does an exercise every morning. She is doing well, and I'am satisfied with all they have done for us.

All personal is always ready to help. Only problem is the communicating system is lacking. The signal for getting help is not getting to the people it needs to.

I like the fact that the staff are warm and nurturing to my mother. She has made a lot of progress while she has been there. The place is always clean, my mother has a studio apartment and when I go visit her, the bed is always made, the bathroom is clean, and the floors are vacuumed. I was there during her meal time and the food looked good, she seemed to have a decent portion size.

This seems to be a cut above the other local assisted living places. My mother is currently living here. They are extremely friendly, dedicated to cleanliness, and the food is very good. The staff is helpful and attentive, although promises for bigger initiatives (moving, fixing, etc.) sometimes take awhile to materialize. The fee is slightly higher than the others, but it will not go up if additional level of care is needed. The senior staff seems to take a personal interest in the well being and socialization of the clients.

I highly recommend Maristone. The place is smallish, cozy, and easy to navigate. It feels like a home rather than an institution. Everyone who works there is friendly, supportive, and attentive. My mother has had warm attention and great care. I very much enjoy visiting mom, not only to see her, but also to see everyone else whom I've grown close to. The activities director is lovely; she really cares about all the residents. She also plans to expand the activities, and I think that would be great. I've also noticed that ideas and recommendations I have made have been duly noted. I hoped for more music and singing, so the director of Maristone is working on getting a choir organized! A wonderful place.

Everything is going well for my mom at Emeritus at Long Cove point. They try very hard to make a nice place there!

At present we will only use the day care. We have used it one time and were VERY happy

My Mom was not at Maristone very long, but the time she spent there, she received excellent nursing care. Between the inhouse nursing staff and the visiting hospice staff, they had her needs covered. She did not have much of an appetite and the staff tried their best to cover every meal, even if she didn’t care for the dining room meals. I appreciated their concern to feed her, keep her clean and dry, and to contact me with any incidents so I could get to her quickly. I truly appreciate the leadership from the Director of Nursing, the other licensed caregivers and the new management. Unfortunately my Mom passed, she was surrounded by many caregivers, from Maristone and Hospice providing love and support by making her comfortable and staying with us until her last breath. Many thanks.

The staff is friendly and very helpful. Makes worthwhile suggestions. They also show great concern about my father. Facilities are great, well-maintained, clean, and if my father isn't satisfied with something they go out of their way to accomodate him.

The staff is wonderful and keeps me updated on everything going on with her big or small. The room size is great and they have many layouts to offer. They recently had a change in activities director. He is wonderful and keeps them on their toes.

The main issue there was that our mother's things kept me taken by residents who roamed. We understand that might be a little normal in a memory care facility but the director didn't seem to think it was a big deal. Once when a pair of her shoes were taken, he said, well she doesn't really need shoes anyway.

I feel care has not been as good as it was when owned by [name removed]. We have had some difficulty with the new DON being somewhat difficult to approach and problem solve with. New Admin seems to be more concerned about rules and regs than with what is best for residents. Hopefully this will improve with some time. The food is absolutely amazing. The techs that do the hands on care are wonderful and caring. Facility is very clean.