Vitality Senior Services

At present we will only use the day care. We have used it one time and were VERY happy

The main issue there was that our mother's things kept me taken by residents who roamed. We understand that might be a little normal in a memory care facility but the director didn't seem to think it was a big deal. Once when a pair of her shoes were taken, he said, well she doesn't really need shoes anyway.

I feel care has not been as good as it was when owned by [name removed]. We have had some difficulty with the new DON being somewhat difficult to approach and problem solve with. New Admin seems to be more concerned about rules and regs than with what is best for residents. Hopefully this will improve with some time. The food is absolutely amazing. The techs that do the hands on care are wonderful and caring. Facility is very clean.

Staff was mostly very friendly and attentive. Dad enjoyed the food sometimes and sometimes not so much. There were some staffing shortages while he was there. The nurses that managed his meds were great and kind. I would recommend the community. Dad enjoyed his own space and sense of autonomy.

I felt like the facility was nice and up to date. They really didn't have hardly any activities for the residents. Nothing for them to do, but sit in their room. I would recommend them, but they now have different owners. Not sure of any changes.

Maristone is a lovely facility. My mother loves it but we have had some issues with things missing. Luckily, most were found. Compared to others I visited I would rate this a 4.5. The employees are very friendly and take good care of my mother. I would recommend this facility over others I visited.

My loved one is currently a resident at Forest Hills Commons and everything has been quite acceptable so far. My loved one appreciates the food and the care that he receives, even though it has taken him awhile to get used to being there. The staff are all helpful and friendly, we enjoy chatting with them. I would recommend Forest Hills Commons to others.

My loved one is a resident at Cardinal Landing Memory Care. We're a bit unhappy with residents who roam the halls and take things out of rooms that aren't theirs. I guess we could recommend this facility for people whose loved one needs memory care. They do seem to keep them very busy, which I think helps a lot. The food looks great when we've seen it. The Director doesn't seem to think the missing items are a big deal. Despite our issues, this is where our loved one needs to be.

Overall it is a good fit for my parents. As with any place there are issues. Again my main concern is the communication and lack of care conferences. Yes, I would recommend. It is a nice facility and my parents are doing well there.

I felt the facility and grounds were very nice and well maintained. The memory care fenced yard where some of the residents planted things was enjoyed by my mother and me. Most of the staff were very caring and had a tough job because They were understaffed at times. Aides named [name removed] and [name removed] a were angels. I felt like the medical staff seemed overwhelmed at times and patient's meds were nor always given correctly. I know a facility like yours is not the same as being home but for many it is the safest place to be. I visited everyday whole my mom was there and their are many dedicated people who have good hearts caring for the patients.

I picked this community because they were one of the few places near me that would accept my dad even though he is a 2 person transfer. I will say that the employees are nice to my dad.

I have found that the services provided are not quite what they were presented. For example, weekly light housekeeping might be done every 10 or 12 days. Weekly laundry, very spotty, again every 10 or 12 days. The food amount provided is rather skimpy, especially in the evening meals. When my mother said that they go to bed hungry, it almost broke my heart.

We picked this community, because of the location, smaller size, and friendly staff. The facility is very nice and the staff is concerned the residents are happy and they encourage them to participate in activities. The paperwork was rather daunting at a very stressful time, and there was a bit of adjustment in learning how things worked. But overall, this has been a positive experience, and we expect things to continue to go smoothly.

My loved one was a resident at Maristone of Providence. Our overall experience was very good. Although they kept changing all of their management team, actually several times, they eventually got a team in there that was quite good. And from what I understand, the price is a little better than most. The facility was very clean. However, like all facilities, the help was average. I think that's all we can ask for these days.

Some staff are great, but they are short staffed with much change over. The place is smaller and friendly. I visit every day to make sure my mom is getting the help she needs. It is not home, but it is relatively safe.

I would recommend them to anyone. The staff is pleasant. We picked this community because of the location, and availability.

My loved one lived here previously after knee surgery/during rehab and I will be moving him back soon. I was really impressed with everyone that I talked to. The facility is a little older, but is very well kept and maintained. The staff I have met here have been very professional.

Our loved one is adjusting well!

I toured this facility and it was a nice place. It was very clean. Our tour guide was friendly. They just weren't able to accommodate my loved one's care needs.

Good community. This just wasn't the right fit for my loved one.