Vitality Senior Services

They've done a fantastic job here so far, we love it! The staff are all very friendly, and do a great job taking care of the people that live here. As an example of how friendly everyone is the day they moved in was the day off for the chef, but he came in to greet them anyway! And the food he makes is excellent, once he learned that Mom likes sweets he is always adding little extra treats to her meals, and she loves him for it! They also have a very reliable medicine service, we've never had any trouble with it whatsoever. We would definitely recommend this place to others who are looking!

I have to give them fives for everything!! They are very help and very kind to residents. They work with any issues that a loved one has – they take care of everything. I’ve just been very pleased with. My mother has no complaints about the food.

Maureen, Valerie and all the other staff members at this facility were amazing. My sister and I were in a time crunch and very emotional state looking for a "nice" living facility for my father. Maureen met with us on very short notice and was able to answer all our questions and we had a sense of calm that Dad would be taken care of in this facility. One thing that we noticed right away was that all the residents we met were actually in a positive frame of mind about the facility. The entire staff, especially Jan at the front desk always greeted you by name and was ready to help with anything you needed. Unfortunately my DAD was only in the facility for a short time before he went to be with my MOM, but I feel his last days were made much more Dignified and Comfortable by staying at this facility.

We toured several places over two days and Emeritus by far was the best place for my grandmother. The staff was wonderful, answered all of our questions and the community itself is absolutely beautiful. I highly recommend anyone looking for an assisted living community to go to Emeritus at Long Cove Pointe!

I highly recommend them. I have told several people about them. I like the atmosphere for the residents. It's light and uplifting. I think the front desk people are phenomenal. There are a lot of residents that hang out in the front area and they always have time for those residents. We've had a problem with the person that I am POA for, the resident there, because she doesn't respond well with the staff. It's not their fault; she has behavioral issues. They're patient with her and do what they can for her. When I went there I liked them immediately and actaually cancelled my appointment to see another place.

A great place for mom to stay. She enjoyed her stay and I was impressed with the facility and staff.

Facility specific for dementia clients. Great place-no medicaid waiver for dementia.

Very nice building, grounds & apts. Offers 24 nursing, licensed to administer medicines, has PT. on site. Most neccessities are included in the base cost. Staff was wonderful. #1 choice

Forest Hills community was very good and we never saw anything dirty. Overall we liked this community, they were all very nice. Our loved one loved the staff members on the memory care side, they were very good to her.

My grandma is here and she loves it. All the paperwork and the assessment felt seamless and reasonable. She loves her caregivers she calls them my girls. The staff is very friendly. They have always honored our special requests. Her room is fantastic and spacious. It feels like an apartment not a hospital room. She is raving about the food and the new chef. She enjoys some of the daily activities and the have communion 1x a week and mass 1x a month. There are a few minor things that can be fixed such as the nursing staff not signing off on the meds and better communication between them. I would recommend this community.

My mother has lived there for 2 years now. In early 2016 I was on the verge of moving her out due to so many issues with staff and care. Then the entire management team was replaced and we had a meeting to discuss moving. The Executive Director asked me to give them a chance to make the needed changes. I am so happy that I did. The new team came in and made this facility a home. They genuinely care and give of themselves every day. My Mom is happy and cared for and loved. It is evident in her positive change and will to live. The activities and food really increase her quality of life and she has made some great friends. This community has a heart of gold and there is no way I would ever want her to be anywhere else.

This is a community I would recommend. So far it is working out well for my mother since her move here. I know she is in good hands, they have a nice staff at this facility. They are helpful when needed, and has been kind when I visit. The community, and her room is well-kept, they do a good job with the cleanliness. The meals are nice, and she has gotten involved in some of the activities they have available. She does an exercise every morning. She is doing well, and I'am satisfied with all they have done for us.

All personal is always ready to help. Only problem is the communicating system is lacking. The signal for getting help is not getting to the people it needs to.

I like the fact that the staff are warm and nurturing to my mother. She has made a lot of progress while she has been there. The place is always clean, my mother has a studio apartment and when I go visit her, the bed is always made, the bathroom is clean, and the floors are vacuumed. I was there during her meal time and the food looked good, she seemed to have a decent portion size.

This seems to be a cut above the other local assisted living places. My mother is currently living here. They are extremely friendly, dedicated to cleanliness, and the food is very good. The staff is helpful and attentive, although promises for bigger initiatives (moving, fixing, etc.) sometimes take awhile to materialize. The fee is slightly higher than the others, but it will not go up if additional level of care is needed. The senior staff seems to take a personal interest in the well being and socialization of the clients.

I highly recommend Maristone. The place is smallish, cozy, and easy to navigate. It feels like a home rather than an institution. Everyone who works there is friendly, supportive, and attentive. My mother has had warm attention and great care. I very much enjoy visiting mom, not only to see her, but also to see everyone else whom I've grown close to. The activities director is lovely; she really cares about all the residents. She also plans to expand the activities, and I think that would be great. I've also noticed that ideas and recommendations I have made have been duly noted. I hoped for more music and singing, so the director of Maristone is working on getting a choir organized! A wonderful place.

Everything is going well for my mom at Emeritus at Long Cove point. They try very hard to make a nice place there!

At present we will only use the day care. We have used it one time and were VERY happy

Staff have been great to work with, overall they have assisted my mom with many daily tasks. Unfortunately when mom says she does not want to shower they don't push. They need to insist. Mom likes the food unfortunately she is not good at engaging in talk during dining which i hope good improve the longer she is there. She is also not proactive in participating in activities but I hope that will improve with time. Her room is the perfect size. [name removed] bigger and she would want to move around and she may fall more. She is having a tough time realizing she has a button she wears around her neck and can alert staff if she needs help.

I can tell you that the marketing lady, [name removed] was extremely helpful and welcoming and informative. Also, the ladies who are on the front desk and answer the phone are just delightful ladies to talk to, their names are [name removed] and [name removed] Also, [name removed] in accounting has been wonderful to deal with as well as [name removed] , the head of Maintenance. I would unreservedly recommend Forest Hills Commons as a clean and welcoming environment for any resident. I believe they have gone out of their way to make my dad feel welcome in his new home. It's a nice clean facility and there's lots of activities for people to participate in. I have only been in the dining room once with my father and I would honestly have to give the food maybe a three out of five? However, the dining room staff is very attentive to all the residents and I think they do a good job.