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Vitality Living offers a variety of senior living options, enabling residents to live purpose-filled lives regardless of age or ability. Lifestyle options include memory care, assisted living, independent living, and respite care, with many pet-friendly senior apartments available. Vitality Living has 31 communities across the Southeast United States, with 1,442 reviews and an average review rating of 4.3 out of 5. Their person-centered care offers creative solutions to any challenges a resident may face, continuously breaking the stereotypes of aging. Even better, Vitality Living works with a variety of brands who share their vision.

8.8

Review Score

1,442 reviews
31 communities
1 senior living award community
Starting from $X,XXX/mo

Vitality Living community listings

Showing 31 communities
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Traditions of Mill Creek

7110 Southpoint Pkwy, Brentwood, TN 37027

Starting at$X,XXX+ monthly
16
16 Photos available
5
5 Floor plans available
9.5
Review Score
37 reviews

This community is beautiful and provides the highest quality of care in the area! My parents have been safe, comfortable, happy and are thriving at Traditions of Mill Creek. Thank you to the team for being...

Provides: Assisted Living, Memory Care, Independent Living

Located in Brentwood, Tennessee, Traditions of Mill Creek is the premier senior living community. Traditions specializes in independent living, assisted living, and memory care that allows adults to be themselves and experience a vital life at any age.

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Vitality Living Hendersonville

419 E Main St, Hendersonville, TN 37075

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
9.6
Review Score
94 reviews

I was very concerned my mom would have a hard time adapting to such a big change in her living situation. The staff at Vitality made sure she felt welcomed and loved.

Provides: Assisted Living, Memory Care, Independent Living

Vitality Living Hendersonville is proud to offer Viking Pure Solutions’ electrochemically activated cleaning and disinfecting systems for our residents in each of our communities! This revolutionary safe and effective cleaner provides protection for our residents, teams, and families providing...

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Vitality Living Spring Hill

7030 Evergreen Woods Trail, Spring Hill, FL 34608

Starting at$X,XXX+ monthly
7
7 Photos available
6
6 Floor plans available
9.5
Review Score
140 reviews

The staff is wonderful. They really go the extra mile for the residents. The facility is nice but could use some updating. The room sizes are pretty generous. The kitchen was tiny, but not really needed....

Provides: Assisted Living, Memory Care, Independent Living

As the premier independent living, assisted living and memory care community, Vitality Living Spring Hill is nestled within 16 wooded acres, close to the Tampa/St. Petersburg, FL area. Here at Vitality Living Spring Hill, each day is an opportunity to experience a greater well-being with a...

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Vitality Living Columbia

1951 Clemson Rd, Columbia, SC 29229

Starting at$X,XXX+ monthly
5
5 Photos available
15
15 Floor plans available
9.5
Review Score
6 reviews

[name removed] was phenomenal to work with. I am forever grateful for him and his team in assisting me with my mothers big move. The staff is wonderful from the concierge, the maintenance, the cleaning, the...

Provides: Assisted Living, Memory Care

Pine Valley in Tuscaloosa

800 Rice Valley Rd N, Tuscaloosa, AL 35406

Starting at$X,XXX+ monthly
8
8 Photos available
9.4
Review Score
14 reviews

I don't believe you could find a much nicer facility for the price ,everything on your list is outstanding for my Mom, great food! The room is very spacious, has a nice fitness room, and a very nice size...

Provides: Independent Living

Pine Valley Retirement Community, a tradition in southern active retirement living, has over 25 years of experience in providing quality independent living for seniors at an affordable cost with no buy-in required. Nestled on 10 acres of tall pines and flowering gardens, Pine Valley offers...

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Vitality Living Arlington

3821 Wilson Blvd, Arlington, VA 22203

Starting at$X,XXX+ monthly
32
32 Photos available
11
11 Floor plans available
9.4
Review Score
86 reviews

We picked this community, because they had more meal options, larger number of residents, outdoor patio, not far from home, always had some residents hanging around the main living room--seemed like more...

Provides: Assisted Living, Memory Care

As one of the premier assisted living and memory care communities in the Washington, D.C., area, we are conveniently located in the heart of Arlington, Va., an upscale area consistently ranked among the wealthiest counties in the United States. We’re close to casual and fine dining...

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Appletree Court, A Vitality Living Community

870 W Arapaho Rd, Richardson, TX 75080

Starting at$X,XXX+ monthly
19
19 Photos available
3
3 Floor plans available
9.3
Review Score
89 reviews

Appletree's staff tenure is exceptional. The Director of the Memory Care Unit, Lakesha has been at Appletree for at least 20 years. The staff are caring, loving, patient & gentle with their residents. Chef...

Provides: Assisted Living, Memory Care

Appletree Court Assisted LivingAppletree Court Assisted Living provides seniors with a great home in Richardson, TX. This city has much to offer to both residents and visitors, and those who choose to make it their home will find that they are not disappointed. Richardson offers multiple parks,...

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Vitality Living Franklin

1035 Fulton Greer Ln, Franklin, TN 37064

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.3
Review Score
58 reviews

I have visited several times in search for a loved one. Everytime I have visited, I have met very nice residents and staff. The facility seems very clean and it feels very home like. One of the residents...

Provides: Assisted Living, Memory Care, Independent Living

Vitality Living Franklin is proud to offer Viking Pure Solutions’ electrochemically activated cleaning and disinfecting systems for our residents in each of our communities! This revolutionary safe and effective cleaner provides protection for our residents, teams, and families providing state of...

... Read more

Vitality Living Lake Forest

5433 W State Rd 46, Sanford, FL 32771

Starting at$X,XXX+ monthly
12
12 Photos available
5
5 Floor plans available
9.3
Review Score
100 reviews

I picked Vitality from among many other spots due to the welcoming community feel and the activities. The move in process was pretty easy. The maintenance crew does a good job with checking in on new...

Provides: Assisted Living, Memory Care

As the premier assisted living and memory care community, Vitality Living Lake Forest is your choice for senior living in Florida. Set on a beautiful eight-acre campus, Vitality Living Lake Forest is a vibrant senior living community located just minutes from downtown Sanford, the Seminole Mall,...

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Landmark Lifestyles at Tupelo

2001 Landmark Blvd, Tupelo, MS 38804

Starting at$X,XXX+ monthly
1
1 Photos available
9.2
Review Score
5 reviews

The facility is very clean, well staffed and caring of the residents. The meals are well balanced and flavorful. I recommend this facility. The room is large and so is the bathroom. They are kept clean and...

Provides: Assisted Living, Memory Care, Independent Living

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Vitality Living Springdale

4501 Springdale Rd, Louisville, KY 40241

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.2
Review Score
70 reviews

My loved one went to Vitality Living Springdale for a respite stay. The staff were all very attentive and easy to reach when I wanted to check on my loved one. The only thing that was disappointing was that...

Provides: Assisted Living, Memory Care

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 200 locations in 26 states and seven Canadian provinces. Atria communities are home to more than 23,000 seniors and employ more than 14,000 people.

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Vitality Court Victoria

1303 N John Stockbauer Dr, Victoria, TX 77901

Starting at$X,XXX+ monthly
6
6 Photos available
3
3 Floor plans available
9.2
Review Score
14 reviews

We were all very pleased and thankful for the level of care that you guys provided my sweet dear Grandmother before she passed. Thank you all so very much again!I would highly recommend!!

Provides: Assisted Living, Memory Care

Vitality Living Milton

2925 Webb Rd, Milton, GA 30004

Starting at$X,XXX+ monthly
12
12 Photos available
3
3 Floor plans available
9.1
Review Score
41 reviews

I would recommend to others. We picked this community because it was located within where I live/shop/am, so I could be close. Clean.

Provides: Assisted Living, Memory Care

At Vitality Living Milton our mission is to create a vibrant community where residents, families and team members can be themselves, live purposefully and experience a profound sense of belonging. At the core of this is our vision to have a community where residents thrive, families engage, and...

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Vitality Living Shadow Hills

110 Frankford Ave, Lubbock, TX 79416

Starting at$X,XXX+ monthly
8
8 Photos available
4
4 Floor plans available
9.0
Review Score
48 reviews

This community has been great. The Sales director, [name removed] made the move in process so easy. Her & the rest of the staff were so friendly & welcoming. This community made us feel at home. I highly...

Provides: Assisted Living, Independent Living

Fantastic Care for Fantastic Texas SeniorsYou’re ready to upgrade your senior living. And we’re just the place to do it. Our senior living community in Lubbock, Texas, provides exceptional senior living services to exceptional seniors. As one of our residents, you can take advantage of either...

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Vitality Living Hudson

13707 Dallas Dr, Hudson, FL 34667

Starting at$X,XXX+ monthly
9
9 Photos available
5
5 Floor plans available
8.8
Review Score
56 reviews

Vitality- Hudson is a well-managed assisted living facility with friendly staff and comfortable (not stuffy) surroundings. Although a little older, the common areas were recently completely redecorated...

Provides: Assisted Living, Independent Living

As the premier assisted living community situated on 10 wooded acres with breeze-rippled ponds and picturesque lake views, Vitality Living Hudson offers exception assisted living services. Here at Vitality Living Hudson, each day is an opportunity to experience a greater well-being. Start your...

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Vitality Living Baypoint Village

7927 State Rd 52, Hudson, FL 34667

Starting at$X,XXX+ monthly
5
5 Photos available
4
4 Floor plans available
8.8
Review Score
120 reviews

Staff is so nice. Beautiful place. Dining room is gorgeous and so clean and food is delicious. His apartment is very roomy and glad that this facility is pet friendly too. Grave is loving the balcony on a...

Provides: Assisted Living, Memory Care, Independent Living

As the premier independent living, assisted living, and memory care community nestled in a private, wooded setting, Vitality Living Baypoint Village offers a variety of vibrant social and cultural opportunities that engage residents’ minds and bodies. Here at Vitality Living Baypoint Village,...

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Vitality Living West End Richmond

1800 Gaskins Rd, Richmond, VA 23238

Starting at$X,XXX+ monthly
22
22 Photos available
7
7 Floor plans available
8.7
Review Score
79 reviews

They are by and large really nice. Very welcoming and friendly. Some clearly really love my dad. The rooms are Very nicely sized and well kept. The main rooms have huge tv's and pianos. The dining rooms are...

Provides: Assisted Living, Memory Care

If you’re looking for more than just a place to live — if you want to live well —  then our upscale, two-story retirement community located in a serene wooded area of Richmond, Va., is the place for you. Our community, which offers assisted living and Alzheimer’s and dementia care, provides...

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Fountainwood at Lake Houston

17990 W. Lake Houston Parkway, Atascocita, TX 77346

Starting at$X,XXX+ monthly
18
18 Photos available
8.7
Review Score
17 reviews

5 for all of it, it is a wonderful place. They are focused on excellence in all things. They have so many available activities. Honestly it is like living on a cruise ship! This year we had surgery and...

Provides: Assisted Living, Memory Care, Independent Living

Welcome Home To Fountainwood at Lake Houston!The Vibrant Senior Living Campus You’ve Been Waiting For -Fountainwood at Lake Houston offers a unique lifestyle that encourages our residents to maintain their independence with the comfort of knowing a team of caring associates is always available to...

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Vitality Living St Matthews

120 S Hubbards Ln, Louisville, KY 40207

Starting at$X,XXX+ monthly
5
5 Photos available
6
6 Floor plans available
8.6
Review Score
32 reviews

My visit was very nice. Every body concerned went out of their way to amend me comfortable and cared for. I would definitely consider them if I need someplace to go.

Provides: Assisted Living

As the premier independent living and assisted living community in the St. Matthews area, we are conveniently located in the unique St. Matthews neighborhood, with easy access to shopping, dining, festivals and the arts, Vitality Living St. Matthews offers independent living and assisted living...

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Vitality Living Frederica

3615 Frederica Rd, Saint Simons Island, GA 31522

Starting at$X,XXX+ monthly
14
14 Photos available
4
4 Floor plans available
8.5
Review Score
38 reviews

The staff and the activities were great. The care my mom received was excellent and we as a family plus just enjoy our time with her. Unfortunately she has passed. As a family could just enjoy time with...

Provides: Assisted Living, Memory Care

What Makes Thrive Assisted Livingand Memory Care Different?This is the place where seniorscan achieve new goals and find continuedpurpose in their lives.Assisted Living LikeYou’ve Never Seen Before seniors today want to thrive…to get the most out of life while beingconnected to the ones they...

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Vitality Living Elizabethtown

133 Heartland Dr, Elizabethtown, KY 42701

Starting at$X,XXX+ monthly
14
14 Photos available
4
4 Floor plans available
8.5
Review Score
12 reviews

5 for all categories that are listed. Staff went above and beyond considering our circumstances. Based on the experience we have had so far, we would absolutely recommend this community to other families.

Provides: Assisted Living, Memory Care

As the premier assisted living and memory care community in the Elizabethtown area, we are conveniently located beside Kentucky’s Freeman Lake.Elizabethtown is your front-row seat to waterfront attractions, including the Fourth of July fireworks celebration, Elizabethtown’s Christmas in the Park,...

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Vitality Living Preston Hollow

11409 N Central Expressway, Dallas, TX 75243

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
8.5
Review Score
23 reviews

I recently had the pleasure of visiting Vitality Assisted Living, and I must say it left a lasting impression. The staff members at Vitality are true gems. They go above and beyond to ensure residents feel...

Provides: Assisted Living, Memory Care

Welcome to our new Chapter! The newly managed and reimagined Vitality Living Preston Hollow is a vibrant senior living community offering assisted living and memory care. Unique to Preston Hollow are our Vivid Life programs, which help enrich our residents’ minds, bodies, and spirits that support...

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Vitality Living Upland Park

6100 Kitt Ln NW, Huntsville, AL 35806

Starting at$X,XXX+ monthly
14
14 Photos available
10
10 Floor plans available
8.4
Review Score
30 reviews

I do not live there, but have visited so what I like the most about the community is the overall cleanliness as well as the value for cost.

Provides: Assisted Living, Memory Care, Independent Living

Vitality Court Texas Star

650 South Greenville Ave, Allen, TX 75002

Starting at$X,XXX+ monthly
12
12 Photos available
4
4 Floor plans available
8.4
Review Score
31 reviews

This place is great. Have had some staffing issues in dining area and among caregivers. Friendliest staff ever. I highly recommend Vitality Court Texas Star.

Provides: Assisted Living, Memory Care

Texas Star Assisted Living & Memory Care is located in Allen, Texas, in Collin County and home to over 84,000 people. Part of the Dallas suburbs, Allen is a small modern city where residents will enjoy a relaxed lifestyle, local shops, fairs and markets. They can also get their exercise, go...

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Traditions of Smyrna

800 Great Circle, Smyrna, TN 37167

Starting at$X,XXX+ monthly
11
11 Photos available
7
7 Floor plans available
8.4
Review Score
28 reviews

It is a very nice facility but also at the high end of the price scale. Her room started at $[removed]/month and then was increased to$[removed]/month. It is well staffed with capable and friendly workers....

Provides: Assisted Living, Memory Care, Independent Living
Viewing 1-25 out of 31 communities

Reviews
for Vitality Living

8.8
Review Score
1,429 reviews

Review Score

1,429 reviews
8.8

Out of 10


5 star

60%

4 star

25%

3 star

8%

2 star

3%

1 star

5%

A Place for Mom has scored Vitality Living with 8.8 out of 10 using our proprietary review score based on 302 reviews in the last 2 years. Over all time, Vitality Living has 1,429 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
857
356
111
35
70
Date Submitted
80
173
302
Reviewer
165
884
338
16
Care Received
519
141
769
1401-1420 of 1429 reviews
Sort by

1.0
Anonymous - Toured community
Memory Care
November 8, 2015

Brookdale of Arlington is situated in the center of bustling city life, traffic, and confusion. Positives: Brookdale evaluated my brother first and did call to state they would not be able to take him before our appointment. Negatives: no parking, attitudes by employees was distributed while employees were outside the building and not visible as far as they knew. Lobby looks and seems like a busy hotel lobby of a 2 star hotel. Email sent from Brookdale that refusing my brother was only the second person they had ever refused. I know they will be glad to know that in his new community he is functioning without issue and they are correct, it is the atmosphere and staff that make the difference.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Naomi - Family/Friend
Memory Care
October 9, 2015
Just so you know

My mother has been living in the Safe Haven, one of three units in the Memory Care division for a little while now. The CARE STAFF is the only thing that I can rate 5 stars (Evelyne, Ana, Katlyn and Ednie KUDOS TO YOU LADIES, THANKYOU FOR MAKING MY MOTHER APART OF YOUR FAMILY!) My mother currently pays a whopping $5300 with a scheduled rate increase of $1000 at the beginning of the 2016 year. I often get charged a great deal of money every month for wipes and depends. There is absolutely no way that my mother is going through 10+ packs of depends and 13+ packs of wipes EVERY MONTH. Neither of the two ladies in charge are pleasant nor can directly answer Any of your concerns.... And that's when you can find them. I had came in one day not too long ago to sign an assessment and after waiting over 45 mins to speak with the LG Director, I stepped out to make a phone call and there she sat, smoking a cigarette as usual leaving me to wait. Very unprofessional. I have recently noticed a decline in the amount of residents and I can honestly understand why. I've never seen any one in upper managemt take the time to sit and chat with a resident, breaks my heart. You should never be too busy for a resident. I've just never had a pleasant experience with either of the two, so excuse me for being biased. The only thing that is ever served for dinner is CHICKEN or PORK. I now take my mother out to eat twice a week just so she can have a taste of something different! The only activities they offer is a teenaged girl reading facts of the 50s or on her cellphone shaking a tamborine. I have seen ROACHES in the common area, and BM on the floor of the public restrooms. Not to long ago I found two pills on the floor of my mother's apartment which I brought to the RSS (office in the HAVEN) she must've assumed I wasn't still standing there since she had the AUDACITY to just toss them in the trash. Yes, tossed them in the trash...! Please, don't wait until its too late. Explore other options. I regret having my mother here for this long. But, 2016 is soon and she will be out.

Cleanliness

1

Friendliness

1

Care Services

2.5

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Memory Care
April 10, 2014
Verified Review
Tour & dinner

Tour & dinner

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Tona - Family/Friend
Memory Care
March 5, 2014
Kicked my father out after 4 months!

Please don't be fooled by the pretty building. My father was there for only 4 months didn't even have time to settle in. He has dementia and alzheimer's he is 75 years old and 150 pounds and use of 1 arm. He had neck pain and the nurses only were able to give him tylenol which didn't help. We repetedly ask for pain medicine from the doctor and nurses. My father got angry because of the pain and threatend the staff (which I know is not okay) but they never addressed the problem. They sent him to ER where they told ER they weren't taking him back to send him to Peachford, where they would reevaluate him, they did not reevaluate they told Peachford he was not welcome back to find another place. All of this over pain medicine. I was told by staff that he basically sold the units in memory care because of friendlyness while they showed the units to family. Wow from that to Kick him to the streets. Nice. No understanding at all.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Karen - Family/Friend
Memory Care
November 23, 2013
Verified Review
In the process of contacting administration.

My husband and I will be contacting administration about the recent happenings with our family member at your facility- who is now in the hospital. Thank goodness a family member came from out of state (we live out of state as well) to visit so that our family member could be given the medical attention she needs. We will be calling and are verfy upset. We have many questions we need answered.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
A Place For Mom Customer - Toured community
Memory Care
May 22, 2013
Verified Review
This was not the environmen...

This was not the environment we are looking for at this time. We want a less restrict environment

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


0.5
Anonymous - Family/Friend
Assisted Living
September 8, 2021
Verified Review
I Think It Is a Fraud

There wasn't enough staff to care for the residents. The community convinces you to move your loved one in, and once they have your money, they no longer care for your loved one. The communication with the staff is horrible, as they don't return calls to the family. I would never recommend the community to anyone.

Cleanliness

0.5

Friendliness

1

Meals & Dining

1

Care Services

0.5

Activities

No data collected

Staff

1

Value for Cost

0.5


0.5
Lorna S - Family/Friend
Assisted Living
February 5, 2021
Verified Review
We would not recommend to anybody

The place itself is really nice, however our loved one was just not getting her money's worth. The management was terrible and we have two big issues with them. One was the lack of communication, when you would approach them with an issue they said it would get done but they never followed through with it and the entire time our loved one was there nothing was fixed. They needed to have better medication management, they messed up multiples times, they were giving her the wrong dosages, at times they did not know what they were giving her because the medicine was not being administered by a nurse. They also would skip medication, and there was just no communication. Our second issue was the food, our loved one needed to be on a soft diet, and for five months she was only given two options to chose from and even then sometimes she was only given a few items to eat for the entire day. During those five months we had to go all the way up to the vice president to try and get this issue resolved and it never was. There was also a lot of staff turnover and our experience was just a complete disaster.

Cleanliness

2

Friendliness

2

Meals & Dining

0.5

Care Services

0.5

Activities

No data collected

Staff

2

Value for Cost

2


0.5
Lisa - Family/Friend
Independent Living
August 9, 2020
A great place for mom

As a nurse I was very skeptical about placing my mother in an ALF. The staff at Atria, Windsor Woods have gone above and beyond to make my mom feel welcome as well as myself. It has been a five out of five experience thus far! Due to Covid 19, she is still on her mandatory isolation so she has not attended any activities, but she will and is excited to get involved!

Cleanliness

5

Friendliness

4

Care Services

4

Activities

3

Value for Cost

4.5


0.5
Karen leeks - Toured community
Memory Care
August 11, 2019
Horrible

Terrible ! Would not recommend

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
sam spade
Memory Care
June 2, 2019
Warning

If you value your life do not be a patient here. In large part this is a dumping ground for people who are beyond help and have no where else to go. Dementia patients are mixed in with short term rehab patients. No doctors on site. All patient care is provided by one nurse, a bunch of aides many of whom struggle to speak English and a couple of physical herapy people. During my wife's 4 day stay the floor was never cleaned, her sheets were not changed, the floor boards under her bed were missing, with mrsa in a leg wound her bandages were discarded in the waste basket, she was not kept in isolation and care providers did not wear protective gowns and gloves, no iv was used to administer the antibiotic, her admittance questionnaire was not completed until 2 hours before she left and a treatment plan was never developed. Always physically inspect any rehab facility beforehand.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous
Memory Care
March 13, 2019

Can only speak for the rehab portion. Not impressed and would never recommend this place. Not even 24 hours after my grandmother was in the hospital, I visited her and she looked absolutely horrible. She was lethargic and week, could barely stay awake, and her skin was incredibly pale. The nurse refused to believe that she looked bad, and flat out argued with me. Now, my grandmother lives with me and I see on a daily basis. I am her primary caretaker, so I am pretty certain of when she looks ill. On top of that, I am also an ICU and ER nurse, so I definitely know when a patient is sick. He told me that she has looked that pale said she came in, which was not true. He was very dismissive, aggressive, and rude to me, eventually refusing to talk to me because "I am not on the facesheet.' I hit the call button because she had had a bowel movement, and I had managed to get her cleaned up and changed before anyone had even realize that the light was on. She had had to black stools throughout the day, which no one had bothered to alert the nurse to. She ended up being severely hypotensive and anemic with a blood count approaching critical levels. Clearly, the nurse in question who argued with me and said "we are trained to assess our patients" needs to hone his skills. She ended up with a severe diaper rash (which the nurse also argued with us about), and it took us staying on the staff to even get her bathed. She has been there one month and has really made very little progress as far as getting back to her previous level o functionality; her insurance is requiring her to be discharged because she somehow meets criteria for it - she can't even transfer to the bed or toilet safely and is unsteady on her feet. Makes me wonder what is in her medical record. So she is being discharged today, because she walked 150 ft once, and since she's walking soooooo well, they only arranged for her to have a wheelchair, no walker. The even knew she would have to get up stairs to get into the home. Zero effs are given as to how their patients/residents will function once they leave. Not sure how they earned high marks for their "skilled rehab," but coming from a healthcare professional, it is seriously lacking and should be avoided.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Resident/client
Memory Care
November 29, 2018

Staff was rude, inconsiderate, and lazy. I would stay away!

Cleanliness

4

Friendliness

0.5

Care Services

0.5

Activities

3

Value for Cost

2.5


0.5
Diana Bozeman - Family/Friend
Memory Care
November 10, 2018
Verified Review
Assisted Living Ripoff for the Dementia

Okay, first off, my mom was not in this place, my father was. You are not qualified to assist people with dementia. With your facility it is all about the money. I am not really sure why my father was asked to leave, according to the reports they could not handle his memory issues---which according to your description of this place, this is your job. Furthermore, when we fired the director's husband as the realtor to sell my father's house, we believe this caused the difficulty of handling my father. I visited him several times, and unless he was to go on an outing that we had to pay additional monies for (already paying $5000 a month) he had no activities to speak of. I will never recommend this place to anyone, ever. You need to hire people qualified to work there, people who know what they are dealing with, and people who are educated in the memory loss arena. One last thing, the straw that broke the camel's back was when you required us to hire someone to babysit him at night time!!! Sundowning, folks!! Are you kidding me!! Proved to me, then and there, you were complete uneducated idiots, and nothing more than a business taking seniors monies.

Cleanliness

3.5

Friendliness

2.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Industry reviewer
Memory Care
November 7, 2018

No dining room manager last night. Why do you state there is always a manager in the dining room when there is not.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Tater head - Resident/client
Memory Care
July 17, 2018
Poor service

The servers constantly forget parts of the meal you order.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

1


0.5
Julie H Morrall - Family/Friend
Memory Care
March 30, 2018
Not a good place to leave your parents unsupervised.

Comment: All seemed well when my parents moved in to Atria Evergreen Woods. My mom was in independent living and dad in memory care. The staff in memory care was very kind to both my parents. However, under their care he developed raw wounds on his groin area. This led to his being aggressive when being cleaned. To be fair, he was on medication for aggressiveness but until the wounds appeared he wasn't a problem. Long story short they decided he needed psychiatric care to change his meds (no one mentioned the groin wounds) Rather than allowing the medication change time to take affect, they Baker Acted my father against his family's strenuous objections. They put an 85 year old alzheimer's patient in a psych hospital not capable of caring for patients with memory issues. Dad had no idea why he was moved, couldn't communicate with the staff and they only allowed my mother to say goodbye to him because they needed her to give them dad's information. For better or worse, he was transferred to a regular hospital the next day due to pnemonia that wasn't noticed by the Cedar Wood staff. The hospital psychiatrist thankfully rescinded the Baker Act but the damage was done. Dad stayed in the hospital for 2 weeks and never really recovered from the whole experience. He died 6 weeks later. When he left Cedar Wood for the Baker Act, he was walking and eating his meals with assistance. When I made it to the hospital 2 days later, he was barely conscious. ALSO.. the hospital staff were the ones to point out to me his severe groin sores. They said no wonder he was aggressive. It took the hospital all of the two weeks to get his sores healed. Those were a result of the care he received at Cedar Wood and his resulting bad behaviour was treated by Baker Acting him. On another cautionary note, upon his release from the hospital, I moved both parents closer to me. However, due to the Baker Act on my father's record, it was almost impossible to find a care facility to take him. As for the independent care side, it was nice for mom but when she became ill with a flu that quarrantined several areas of the facility,t hey did not care for her as I was led to believe they would. They would bring her breakfast then not check on her until 7 that night. When I called to see what the protocol was for independent care when the person got sick, I was told that they would be assisted with meals for a few days, that's why living there was so great. I had to call the marketing director of the facility to get them to bring my mom a drink and soup, two days in a row. So, it is a nice place to live until your relative develops an issue.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous
Memory Care
December 3, 2017
Bowl of jello

We paid nearly $8000.00 a month to Brookdale for the care of my mother. I had also promised her that she would never be alone with strangers, so if I could not be with her, I had several lovely nursing students that stayed with her. And Thank God they did. The first morning when she woke up there, she asked for help getting dressed. The Brookdale staff member told her(in front of my caretaker) "You are nothing but a bowl of jello, you're completely flaccid. I'm not dressing you. You can stay in bed today." It was just horrible. I don't understand why anyone would talk to another human being that way. Unfortunately, what they say is true. When you complain, things get worse. My poor dear Mother was not given her nebulizer treatments when she needed them and the facility would not work with the Hospice group that I brought in with her. They wouldn't give her the medicine that she needed to sleep They wouldn't allow morphine that she desperately needed. She spent the last day of her life, screaming "help me, help me, help me" I finally got her some morphine and she died that night. She didn't need to suffer like that. I will never forget how poorly she was treated and how Brookdale let her suffer for no reason at all. None whatsoever. It's shameful.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Paul - Resident/client
Memory Care
September 26, 2017
The Real Story

OK First Off I want to give that there is a overall problem in all Health Care Employment Nation Wide. What ever Brookdale tells you is not always true. I do not know what other assisted living centers say but you need to be aware of the problems that go on. Brookdale at this location number one priority is getting new residence. They will tell people just about anything and say yes we can do it but they won't and on top of all they will increase the bill. They still will not do it on the weekends or off hours 7:00pm to 8:30am in the week.

Cleanliness

2

Friendliness

3

Care Services

2

Activities

2

Value for Cost

2


0.5
connie holcombe, daughter
Memory Care
August 16, 2017
Disgusted

Deplorable! Often management or supervisors are not on hand to oversee patients/residents care. You can leave numerous messages to have mgt. call you back regarding your family members' care and the phone call is never returned. My father has been there 13 months (too long) and his overall care has been unthinkable. For the last three weeks I have gone to visit him only to find him in bed, dirty, nasty diaper (twice with no diaper at all) and filthy bedding. Two weeks ago ants were in his bed when I removed the bedding to clean him up. Last week I was told he "probably" had C-Diff. And you wonder why? I have called the GA Dept of Community Health and reported this facility to them. The Fulton County Humane Society takes better care of their animals. I did not choose this facility. My brother did, strictly for convenience. This facility does not deserve a star....

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


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