Vitality Living

The accommodations/apartments are very nice. It seems like they have a good bit of activities. I was under the impression that there was going to have more field trips. The food is almost non-edible. None of the family that was in attendance for a family event at the community was able to eat the food, and it was served cold. I have been trying to get in contact with the director several times about this and the director hasn't contacted me back about the food.

For the most part, it has been good. There are some things they need to work on. Their call button system is not working really well. My loved one could push the button in the middle of the night and may have to sit there for a while and find out that her button didn't register. For the most part, the staff has been really nice, aside from just a couple of people. They usually respond to concerns in a positive way. They told me from the get-go if there was a problem, they would like us to come to them first and try to work it out, which we've tried to do. My loved one tells me sometimes the food is really good. Other times, she gets tired of it or it's not to her taste. At night, they usually have a choice between salad / sandwich / soup, which she gets tired of. They do have a chef on staff, but he tends to make more exotic meals than she's used to - a lot of German food with cabbage in it. But other times she says the food is really delicious.

I really like them. It's a very good place. For the food, you can order a la carte, and it's good clean food (not processed). For example, you can order a nice piece of salmon, potatoes, veggies. Most of the staff is excellent. The one negative is they don't communicate well between their internal groups, and you just don't know who you need to talk to when you have an issue. I would love to see them put together a roadmap so you can see how everything works. But it's a nice place overall.

Vitality Living was alright. Not great but not that good either.

We chose Aspire at West End because of the newness of the facility and it looked very updated and modern. The staff here were also extremely friendly during our tour. The apartment sizes are great and they have lots of options depending on what you may need. I would recommend to others who are looking.

[name removed] gave a great tour and we are moving my mom to assisted living. nice community feeling staff appeared very caring.

It was exactly what we needed. My mom had shoulder surgery and needed to be someplace where she could be monitored and fed and have help if she needed it for a two-week period. They were the only place nearby that offered respite care for a logical amount. I thought it was a great value, and the cheapest we found.

Good tour, seemed to be better equipped to care for my loved one.

Our family had an in person tour and it was a nice community but it was a very quick run through, we wish we could of spent more time speaking with the staff and looking around the community.

We chose Atria Stony Brook because of the affordability and also they provided the services that he needed at the time. Given the covid situation, I think the staff are doing the best that they can. It has had an impact, but they are doing a great job considering the limitations. I would recommend them to others looking.

The day to day staff who have interaction with the residents are great, the house keepers are great but the medical staff at times seem to be overworked which is understandable. The issues we are having is the lack of communication from the top of management all the way down, and the follow through of things that were promised. What sold us right away was the friendliness of the residents, they came right up to us on our tour and introduced themselves. They offered to take us on a tour also, and were just very open and welcoming. There are some things our loved one does not like with the meals but overall she is eating well, we do wish they had a exercise room but they do have a pool which our loved one was able to utilize before closing down for the season.

Facility is friendly with staff getting to know Mom and family members. Very supportive of the moving in process and being flexible with getting Mom settled. Food is good with options for each meal. Weekly meal plans allow matching Mom's eating patterns. They were good with managing positive Covid test results and offered safe options for visitation. The primary trouble area is their service to transport the resident to medical appointments. There have been a few missed or late appointments due to limitations with that service.

Azpira at Windermere was very nice. It was just a little bit too far away from all the friends and family members who wanted to be able to visit her often.

Excellent tour. Host very knowledgeable of the facilities and was helpful in providing information regarding activities. Explained process of applying for admission. Tour involved seeing some of the apartments.

This was a good place, but nothing stood out to me about it.

They could improve on their communication with the residents on what is going on and what to do such as if you need a haircut how do we set that up? If we have a doctors appointment how do we set that up? That is our main complaint.

We chose Azpira at Windermere because we liked the location and the overall look of the facility. The room sizes are small but comparable to others that we looked into. I think they could improve on the variety on the menu, they serve a lot of chicken. Overall I would recommend to others looking.

Although my mom has only lived at vitality for [dates removed] I have been pleased with the attention given to her thus far. When she presses her button for assistance they are promptly there which is comforting. From the sales counselor to the activity director and all other staff thus far, has been impressive along with the food.

We looked at 4 facilities and we chose St. Gabriel because it is really close to my home so I can get here quickly and I met with the director and I really liked him and how he interacted with the residents. My mother moved in right after covid was kind of ending, so they were still trying to get staff back up. I am very pleased with the level of care that she is receiving. The food is very good, I was able to eat quite a few meals with her, they are chef prepared. I have recommended them to several folks. I really like how things are done here and the informality of it.