Vitality Living

$4200/mo prob too much. incl incontinence care, Lisa former emp at Alzheimers assoc. 3 neighborhoods...

This one's not too good, the service was not that good, the foods not that good either. The employees are crazy, they were missing stuff, like his clothes, they never find his shirt, one lady said she would find it and when we moved they never did. It's very sloppy too, they're not as clean and their activities are mostly for women.

Didn't see anyone happy here! That may have been just the time. They were a little too eager to have me sign my mother up. Their studio apartments are small with no stove or microwave. You have to eat downstatairs. My mom would like to cook for herself sometimes. Look out mainly on buildings.

small rooms, too "cruise-shippy" for G and G

Received call from the director. Private Pay. Respit care $135/day. Assisted Living $1,495/mth. Memory care $3,870/mth. Can provide a 3 week respit care.

Got a cursory tour...nothing wrong with the place, but probably too lavish at this time.

Nice community/pleasant atmosphere and presentation. The location was in a busier than prefered intersection. Memory care was not an option .

The Director is very knowledgeable re elderly behaviors, needs, etc. Liked the place. Nice studio rooms. Keep in mind - consider

Good location for off site shopping. Director was great, supplied a lot of information. The first floor set up was nice and welcoming. The 2nd and 3rd floor hallways felt a little "close", but had a hotel look which is nice.

I was not impressed with the community due to the apartment sizes being smaller. There was an odor and it wasn't as clean as I had anticipated. The community was also too far from family for our loved one.

Visited for a possible home for my father. The moment we entered the lobby there was the odor of urine. It was present throughout the building. The apartments are starting to show their age. The fans to move the cool air from the main living area to the bedroom were noisy. Rooms were fairly spacious for an assisted living facility, but I question the cleanliness.

My mother feels like the environment is more like a hospital instead of a home. Different activities get cancelled and the residents that do show up are left with nothing to do. We are thinking about moving her to [Removed]. I feel like [Removed] must be doing something right due to the fact that they are completely full to capacity whereas there are plenty of empty rooms to rent at The Hearth. There is a constant turn over which is another problem. It is almost impossible to talk to someone that is in a position to make decisions. It is, to say the least, a poorly run business. The rooms which should be handicap accessible are not. The door into her apartment and into her bathroom door can accommodate a wheelchair, but not her closet door. Her clothes are hung on her dresser in her room so she can reach them. I could go on and on, but I think this should help people in making decisions for their parents. My mother is 94 years old and until she can be moved, I hate the thought that her last years are not in the best living situation.

We did not like this community at all. The community itself was okay it was clean however the room that I was shown had some housekeeping issues the bathroom hadn't been cleaned very well from the prior resident. I had gone back for a second look and took my daughter looked at the same room and it was the same issue but the odor had gotten much worse. So that concerned me as to how the housekeeping was being done.

The outside of this community is just beautiful and the staff did a great job showing us around, taking their time and answering all our questions. What really concerned us the most was the elevated and long hallways leading down to the apartments. We knew that this was just not going to be a good fit for my mother-in-law.

I was not impressed with this community when I visited. It did not feel very open inside. They seem to offer a lot of activities, however it did not seem like a friendly community during my visit. I did not think this community would work for my loved one.

I have to say I don't remember much about this tour due to take a fall downstairs before the tour. The one thing that really stands out in my mind is that I did not like what so ever that it was a multilevel building. The resident's rooms were located on the second and third floor of the building which would make me worry in case of an emergency how would they get the not ambulatory residents out safely. The staff from what I remember seemed friendly and helpful.

We were there for 10 months and it did not work out. There were some changes in the care and they couldn't provide the care anymore. I also saw tremendous changes and a huge staff turn over. There was a lot of attitude from the techs. The staff would complain a lot about being short staffed and overworked. This was not a good sign. It did not start this way when we first moved in.

The facility is gradually being renovated. The majority of the apartments and outdoor cottages are for independent living. When we toured there was no central life alert type of system only pull chains in the bedrooms and bathrooms. It's a large facility and easy for a new person or visitor to get lost. There is no hallway sigange to help lead people which is an easy and in expensive solution. It's not wired for internet access either. My Mom moved into independent living while on wait list for assisted living. It's isolating as there isn't much staff for independent living so we're paying for healthcare assistance to help with the basics of getting acclimated. It's a very difficult adjustment for a person with memory challenges.

All in all Aspen is just average. Communication with nurse and managers is below average return phone calls never come on the same day the GM has never returned a phone call. The staff have proven to be very friendly and kind. It is difficult to speak to one person that can relate to your loved one and answer questions as to their adjusting to their new environment . It is not easy for us to be there every day so communication is very important since some of us live in another state. We are hoping things will improve.

My tour of this community was a short one. The reason was because during our tour we saw a bug in one of the rooms. When I saw the bug I figured it wasn't a very clean community. The staff was pretty kind and friendly. This just wasn't the community for my parents.