Vitality Living

Staff and care has been great. My Dad is enjoying his stay however, they have recently announced a change in ownership which is both unexpected and somewhat concerning that it wasn't disclosed. Hoping that the change in ownership doesn't affect anything going forward or result in any onsite management changes as the current group has made my Father feel very welcomed. Fingers crossed.

I toured Azpira at Windermere and the tour was good. Everything was nice during my tour. This facility is a more upscale looking place. But again, the tour was good.

This is a good value for the money. The community as a whole works hard to maintain high standards. There has been some staff turnover who haven't met the high standards. The Executive Director is open to communication and feedback. There has been great improvement in the food since the new chef has come onboard. There are three meals a day served and there are good choices for the residents.

My review comes out in the ratings. Everyone was super helpful. Management was very easy to work with. The staff are very friendly The phone system is something that definitely needs some work. Overall the facility is great and beautiful. I would recommend Vitality Living Lake Forest.

My loved one is incredibly happy there, truly loves it and that is important to us. They are incredible to their residents with the quality of care and providing fun and engaging activities for them to do. Everyone is very friendly and welcoming. An area to improve in is keeping the hallways odor free. Walking down the halls you can sometimes smell urine. Cleaning the carpets more often may help.

Our family had an in person tour and we thought the tour experience was really nice, it was a very good and close second choice.

I thought Azpira at Windermere was very nice. The facility was pretty and clean. Nothing else really stood out to me here. The location was not as ideal in terms of stores/amenities nearby.

This facility is nice.....newer and clean. They have lots of activities that are scheduled. They provide light house keeping. They also have an in-house therapy gym, so no having to leave the facility for therapy.

Vitality Living Lake Forest is worth considering. We've had a Very good experience. The people here seem to care.

One of the main reasons we picked The Hearth for our loved one was because of the staff - the are so attentive and so accommodating to not only the residents but to their families. Not everyone is perfect and there is always room for improvement but the friendliness of the staff and quality care is very close to a 5 star. We have no had experience with the meals ourselves but our loved one does not complain and seems to enjoy it. The staff do a pretty good job with the activities, we enjoy seeing the staff interact with the residents. The only negative complaint we have - is even though we were told to mark all of our loved ones clothes with her name - clothing items are still going missing or she is getting different residents items. However we would still recommend The Hearth at Hendersonville to other families.

My mom is really liking it there and I couldn't thank you all enough for helping me find the place. Of course it took her about a month to like it but now she has friends, goes to morning exercise every day and is involved with other activities they have. She is very happy

They have limited activities and menu. The support staff is extremely friendly, but definitely stretched thinly. The new executive director who just joined has promised to correct deficiencies. We had to move my loved one rapidly coming out of rehab, and the executive director at the time bent over backwards to get her a furnished room, waived the community fee, and did everything they could to get her in there - and that's why we chose them. If we had had more time, we might have focused on finding a place that had better food and activities. But overall I feel she's in good hands at Vitality Court.

The care was good, but the medication management was not good at all. There would be soiled linens in her closet all the time, so I had to do a lot of her laundry. I had all of her clothes marked but somehow they lost a lot of her clothing and we ended up with other peoples. The food was excellent and it did seem that they had good activities for the other residents. It is a very good facility that has a lot of space for the rooms and common areas. They have a nice outdoor covered patio for memory care residents and she enjoyed doing that. Overall I would recommend them with a few caveats .

The community is very clean and the staff and residents are very friendly. The staff is very involved and responsive. Improvements could be made on move in process to be more coordinated.

Traditions of Smyrna, like all of the places we toured, could have been a viable place for our loved one. It seemed like a good facility. It seemed to provide the same level of service and care as the other places we toured. We chose based on proximity to where we live.

I feel like they put up a really good sells pitch to get residents in the community but feel like the care is subpar. The staff communication is about average. The residents receive 3 meals a day.

Overall, this facility has been good so far. It's a really nice place and the people are really nice. It's beautiful and fairly well maintained, the staff has been great also. I haven't had any communication from the facility as far as details and health about mom. That kind of concerns me. I'd definitely suggest better communication with the family. I know it's not a hospital, but I'd still think that I would get some kind of update and feedback from them about mom. I would recommend them to friends and family.

Vitality Court Texas Star is a very nice facility. But I felt like it was too big for dad. I felt like he would have gotten lost even in just the memory care section. And it was a bit on the pricey side. They charge extra for added behaviors, so it is harder to budget.

The Hearth at Franklin is mostly very good but they seem to suffer from ongoing staffing shortages. This has affected the availability and consistency of any extra care my mom has needed beyond medication management. The facility could use additional maintenance.

This is a good community. I would recommend the community to others for their loved ones. The staff are friendly and accommodating to the resident's needs. The staff communication with the family is good if we have questions. There are three meals a day served to the residents and they have choices to choose from.