Vitality Living

I would recommend the community to others for their loved ones. The friendliness of the staff and residents stands out to me, and made it feel very welcoming during the tour and having my loved one in the community. There can be times the response to the call button requests can be slow, and I think this might be due to staffing shortages, like they have everywhere. The community has been good in making sure that all the medications are given on time to the residents. The community always has some type of activity for the residents to participate in.

It's a very clean environment. Everyone is friendly. The staff is very responsive. It is good value for the money. It's a beautiful facility, with tons of activities that is offered. They connect very well with my loved one, and other residents. Overall, it's a very nice community.

I had a good impression of Vitality Living Milton. It was just expensive, and they didn't have a room available when we needed it. Their senior staff was nice. Their food preparation was good, and they had lots of choices on the menu. The woman who gave the tour had her own mother living there, which says a lot.

The people are just wonderful here, the workers and the people themselves are very friendly. The staff are very nice and will do mostly anything for you. They are very good, they're nice people. I did fall in the middle of the night and one of the aides came first after I pulled the chain. Then a nurse came and patched me up before she called the EMTs. It was pretty quick for me although I've heard pretty bad stories about those in wheelchairs who need to be wheeled down and back to meals. They'll leave them sitting there for an hour, they need more help and more aides. When it comes the nurse in response of falls, I've heard of some people waiting an hour for that as well. This is after the button is pushed or the chain is pulled, which is not good because they don't know how badly a person could be hurt. If a person has a stroke, immediate response can make a huge difference in how you will be later on. One lady was sitting in the hallway and I asked if I could move her, she said no I couldn't, but she had been there for 45 minutes - but again they need more help and more aides. Sometimes the meals are good, but sometimes they are not. Yesterday we had a meeting called "food for thought" and a few of us spoke about some of the dishes that we didn't like. One of the resident at my table ordered a meal that came with potato salad and their version of potato salad is laughable. It seems that they get a little carried away with spices that don't belong. Activities include different things at the same time, and I get some people have different interests. Since they overlap, if you want to go to both you have to pick and choose. They said we were going to play shuffleboard, but we ended up with a tabletop shuffleboard - which isn't quite the same. I'm hoping they fix the shuffleboard courts because they aren't in good condition. The activities director mentioned something about cleaning them, but it's going to take more than that. Overall I am very happy here, despite the fact the food isn't always that great. The reason why I picked this community right off the bat was because of the recommendations and things people have said about it, also the location was close to where I used to live. I've ben here a couple months and I like it a lot and I'd tell anyone who asks me that it is expensive, but you do get what you pay for.

We had a good tour at Traditions of Smyrna. We ended up not choosing them because we had familiarity with another community through a family member who had stayed there. And in the end, that worked out because Traditions couldn't accept my loved one due to her physical condition.

It was an easy process. Everybody there was very friendly and welcoming. The facility had a rustic feel to it like a ski lodge, which I liked. It was always clean when I would go to visit. The daily care my loved one received was great. And one time when she had a cut on her hand, they took care of it promptly and properly. They also offered a lot of activities.

I toured Traditions of Smyrna and it didn't feel as homey or friendly. That may have been because we didn't run into many residents or staff. At other communities we saw that the staff knew passing residents by name, but we didn't get that feeling here. It could have been an off day or they could have been napping during lunchtime. We chose another community because of the setting here. They had construction going on, so with a memory care patient looking out of the window it might not be a relaxing or enjoyable view for a memory care patient.

he staff is usually nice but their turn around of employees is fast. The employees come and go it seems as soon as everyone gets used to them. The meals are horrible. My mom is diabetic and every meal and option has pasta noodle or sandwiches. When she first got there in [date removed] all meals were included in the rate. Now if she wants dinner then she has to pay [fees removed] extra a month. They serve sandwiches 85% of the time for dinner. The meals don't change but my mom said the kitchen staff is always different. they are the cheaper of the places around my house so that she is closer to me. Other than the food I would recommend it under the old management [name removed], however he has left and someone new is in charge so it's very hard to say right now. I would put recommend and hopefully it stays that way under new management.

This is a great place. The staff is kind, caring, and treat their residents with respect. The food is terrible due to the selection of food, some food has been served raw, and there is no taste to the food. I would recommend the community improve the quality of food and selection for the residents.

Our tour experience with Vitality Living of Stony Brook was excellent, but the location was too far and we were not willing to drive that with how often we wanted to be able to visit our loved one.

The people were very nice and the community itself was very clean. We did feel like it was worth our money and we would recommend this community to other families based on our experience but it is not like a nursing facility so if your loved ones need medical assistance we recommend hiring outside care workers.

It was really nice and easy to go and visit our loved one at Vitality, it was fun to go and hang out. The staff members had a lot of patience with the residents, they were attentive, professional and pleasant. They had both male and female residents there with a wide range of ages. The food was good, the dining staff was very friendly. Our loved one had a nice little apartment, it was casual, comfy, and she was able to bring her own furniture. They have a library room, piano lounge area, hair salon, book clubs, Spanish and French clubs, so a lot of things for the residents to do.

It was an overall good experience, they are in the midst of transition but had some hiccups to get through. We found it to be very rewarding and fulfilling environment for our loved one. It is a good place and we would recommend it.

Vitality Living Spring Hill is really good in the beginning. They push, push, push, and sell very well. The facility is beautiful. As time goes on, you have to stay on top of things that they're supposed to take care of. For example: we had issues with medication. They didn't come and take it even though I paid for that, and it took me 3 weeks to find out that this wasn't being done. Little things I assumed would be taken care of, weren't. I don't live in the area, so it took some time to straighten things out. I would just advise others to stay on top of things.

We had a nice tour at Vitality Living Arlington. It didn’t have as much outdoor space as the place we chose. However, that would have been my second choice. They were very friendly, and it seemed like the care would be good. Ultimately, they didn’t specialize in memory care, and we were just blown away by a place that did.

I would recommend the community to others for their loved ones. They do a really good job in caring for the residents. The admissions manager is fabulous, and has been able to continue to follow up with my loved one and their care. There are three meals served daily. The community is able to accommodate the residents in where they eat, whether that be in the dining room or in their own room.

Our loved one says the meals and dining service is just excellent and she is really enjoying all of the activities. She loves the different exercises classes and the pool programs. She also loves the arts and crafts and is now apart of a committee. It is a little higher in price then what we expected but you do get a lot of bang for your buck. The location is also very convenient for us

I really like Fountainwood at Lake Houston, and my mother seems to have really blossomed here. I like the staff, and I feel like they're willing to work through any issues with us. I like the facility. They were able to take her on short notice form a very bad nursing home situation. And I'm very grateful they informed me she could be on hospice due to her dementia and some paralysis. Hospice has been absolutely wonderful. I find Fountainwood to be a very inviting place. I feel much more comfortable asking my children to come see her here vs. the other facility she was at. It's expensive, but it's worth it to know that she's in a good place and I don't have to worry.

If you're looking for a nice, safe place in a memory care unit,. I would recommend this community. This has been a great experience for my loved one. The staff are great to work with. The community had some staff that had been there for around 30 years, and it seemed to show the community was treating their staff well. The community was able to respect my opinion, and they were good at calling me anytime my loved one had an incident to keep me informed. Laundry services, basic cable, utilities, linen changes, room and housekeeping were included in the monthly fee. The community wasn't always thinking about dietary restrictions during meal times at first. The community was able to fix this for us.