Vitality Living

The Gardens was one of the suggestions from the advisor and turned out to be just what we were looking for. They responded very quickly and once the decision was made my mother was moved in lest than two days.

Their activities director in the memory unit is fabulous! To note, though, the caregivers that are supposed to follow through with activities outside of the director's work hours don't always do that. Some of the caregivers could use education from the Therapy team in terms of how to best assist and cue the residence with mobility and ADLs. I think the residents could do a lot more, or keep doing a lot more if staff had more of such training. The unit and overall building is clean, well lit, and cheerful. Laundry gets done individually and regularly. Except for from the activities director, you need to hunt down, and sometimes ask multiple times about your loved one's medical/health/medication care and to get certain things done or to find out that things are not getting done. They do a fabulous job at getting your loved one to appointments and being there to pick them up to return them to Vitality.

They are extremely friendly and helpful and make you feel like family. I highly recommend Vitality Living Franklin for your loved ones.

I’m not having good luck in my viewing of future homes. My first viewing was short due to my driver getting wrong information of pick up time. Because of that, I missed lunch and the residents were down for naps. I’m looking forward to honest remarks about the facilities I visit. My next encounter was by Zoom which was presented by a very knowledgeable and pleasant young man. I, however, lack understanding of dimensions and so didn’t get a good feel of the place. My visit at Vitality, was lovely, but was short due to an unforeseen event and so once again I missed the feel of the residents. I must say that seeing the lovely two bedroom apartment made me want to move in right away. One of past events, which was wine tasting made me feel like the staff may have what I would like to experience. I was also told that there is a great place for watching the sunset. My guide was very informative and it was pleasant to be in her company. I look forward to more research into this property.

We are happy with Vitality. Sometimes activities are cancelled so that is why no 5. I would recommend it

What we like the most about the community is that they keep good care of my mother. Yes, we would recommend the community to other families based on the experience so far.

The staff is very good. [name removed], the manager, is very engaging with the residents and makes sure they are taken care of.

Manage your expectations and hold people accountable by following up. I would recommend to others.

New director installed this last month looking for positive changes. Yes, we would recommend the community to other families

The staff have been AMAZING. Warm, Kind and Welcoming!!! Love everyone I have met so far. Always available to talk or be there to listen! Activity Director for Memory care, [name removed], is such a force!!! She is truly one of a kind!!!! The memory care is kept BUSY!!! The food is average at best and a continual complaint from my mom.

The facility is well maintained. The staff members are very accommodating and quick to respond to questions/issues.

They cater to the individual needs of each person. They are very attentive

The apt was what we needed. The help was very good and trust to do what we needed. The activities was interested and kept us busy not board. You could go to what you were interested in Not all things interested everyone. That would be a 4 also.

Staff is pleasant, seem to work hard. There is usually a number of activities during the day. My wife has colon issues and is very particular about what she can eat. For the most part she is pleased with the food. And when she can't eat what's on the menu, there is usually something (e.g. sandwich) they will make for her.

I believe these are accurate based on my experience and opinions. If you recommend Traditions of Smyrna to anyone please use my name to the management if they decide to move here. We have regular outings for lunch , ice cream shop visits, and coffee shop outings. They also take non-drivers to grocery stores, and a $[removed] food allowance is counted in your monthly rent and hot breakfast, lunch, and dinner are prepared for you until you use all your allowance. There is a Bistro in the building that will prepare most anything you would want. Each meal costs a certain amount that is subtracted from your monthly allowance until it's spent, you can still buy more if you want and it will be added to your next monthly payment. in this community if you don't have anything to do it's only because you don't want to do anything.

My friend had to move from the first floor to the third floor because her first floor unit was near the greenhouse, AND an exterior door that was in the hallway next to her unit. This door made a lot of noise as folks used this door all throughout the day and night. It would've been nice to know that in advance of her moving into the first floor unit and save the cost of the second move.

The building is kept clean and has a welcoming atmosphere. The staff is friendly and caring. The apartments are quite roomy, so a person doesn't feel cramped. There are a number activities available each day to participate in based on your interests. There are trips to local restaurants and other outings. The meals offer some variety and also has a la carte items as an alternative. Overall, Vitality Living is a good place to live.

The office staff, directors, employees and maintenance people are all very helpful and friendly, responding to requests in a timely manner

Really the only issue we have had is with the nursing care. Think they are having trouble keeping staff. Using agency and they just don't know the residents needs. The administration has been to responsive to our concerns and feel they are working for a solution

The Chef goes to great lengths to ensure you have the food you like and will make special items if you don't like what is on the menu. [name removed] in sales is wonderful and will help in any way she can. All staff are very kind but often short staff. We did have many problems with agency staff fill ins. We were in Assisted living then later moved to Memory Care. The staff in memory care went above and beyond to be kind and helpful. The head nurse, [name removed] in Memory Care, actually sat with my mother-in-law in the final minutes of her life so she was not alone.