Vantage Senior Care

The staff is friendly and the the facility is clean. They have quite a few games for the activities, but they don't have any outings. They only have outings like twice a month. If your relative needs a lot of care, I wouldn't recommend the Tinley Court Retirement. They were suppose to give my loved one showers and more overall care. Their washing machines were broken for two weeks and we had to bring our loved ones clothes home to wash them.

Very old - needs some TLC and not enough amenities offered

Took the tour. The facility is clean, staff is friendly, residents seem happy. Layout would be confusing to Mom, has 2 buildings connected by hallways. Price is on the high end.

We were promised so much, but they were ripping people off, it's under a whole new staff. the people that told us they would do all of the different things that made us choose it are gone. Sharon at the front desk is always very very nice, she is unbelievable. I have only spoken to the person who is in charge now, once. They are still trying to settle in. It's an older place. It looks a little happier now that they took over. It looks clean on the inside. She doesn't like the food. She didn't have anyone to take her and show her around in the begining she just had to wing it. We know she is safe.

I came here and what I put in her refrigerator a month ago is there now, when I opened the refrigerator the smell knocked me over. I figured over a months time the houskeeping would clean it or check it. So i will be bringing this up with them. The staff is okay, we asked her and she said they were good. She has a lot of clean clothes in the closet, it looks like she has everything she needs. I asked them if they could make her a beauty shop appointment and they did. Shes in some kind of memory program where she sits with ladies and does things, I got a call a couple of days ago saying how much they liked having her there. I've met 2 people that know her personally and the guy who sits at the front desk knows who she is so I think she's getting around.

I took my father in for a tour of this facility on Tuesday, Aug 20th. It is a newer building but the front lobby is very uninviting. It is small and not a lot of gather space for anyone. It did however have one of the nicest two bedroom units we have seen on a corner with views in two directions. It would have had enough room to fit a sitting area and a good sized dining table. The downside was that it did not have laundry in the unit. We also found this one to be the only one that did NOT have restaurant style dining. With walkers and my father having parkinson's, we did not like the buffet style. they indicated that there were people to help with taking the trays to the tables but we did not see that. The fitness area incorporated into the gathering area did not seem to work well either, i think these should be separated. Ultimately this was taken out of consideration do to the dining set up.

Not sure this environment is best for mom. More geared toward independent living. Did not see much activity/interaction among residence on a Saturday afternoon during our visit/

Very nice place...residents seem happy; few amenities. Accepts state aid.

Decent, but Not too impressed; (nicely) tiled floors seemed cold; carpet in apt. halls seemed dirty, dingy; but nice apt with the best flr-ceiling windows; nice kitchen; closets decent; young community; seemed nice people, happy; very catholic; dinner seating at 2 specific times.

New facility. Convenient coming home from work. Not near a hospital.

The environment is not hectic. There is a quietness that may be especially facilitating for retirees who've had multiple years of deadlines to meet at work and bills to pay at home. The first floor has a spacious seating area along with a piano (that really works --- not just a show piece). A water fountain is not far from the piano. It may add a welcome quietude and gentleness to your spirit. Be sure to have a seat or take a leisurely walk in the outdoor garden. There are medical personnel in the building to assist the residents and a hospital is very close by. Security personnel are on duty 24/7. Do make BRC a must see in your search for a congenial retirement community.

the biggest disappointment is the food. not to my liking. not enough vegetables and fruit or variety. not flavorful or healthy.

Decent care. Good food most of the time. Manager is competent and does respond to any issue asked about. B plus rating.

We did not use activities. I feel this facility is geared more for people who can walk, go to the cafeteria, engage with others. My mother was in bed most of the time and needed help for everything. I do not feel she received the kind of care we had hoped for her.

My mother was at Ellen’s for 2 weeks before she passed. The care was subpar, very inattentive staff. She was left on the toilet for an hour, we had to ask for food trays, water, a pack of crackers was on the floor the entire time spent there. The hospice staff was great. Would I recommend? If you can sit with your loved one 24/7 and over see the care and ask for what you need, then yes. If your loved one is mobile and alert with minimal health problems, then yes. I would not recommend for an ill person that needs help with day to day care.

I toured this community and wasn't impressed. The dining room is outdated, overall appearance wasn't clean, stains on the ceiling tiles. The smell wasn't pleasant and overall it didn't look well kept. Also, the rooms were just one room, no small kitchen or appliances. The cost was comparable to other places that were better and had more to offer. We chose to keep looking.

My mom lived there for 17 years the whole entire time no one told us that they had been infested with bed bugs Tony one of the managements had told me that they don't have security security if they don't watch the camera's there's no cameras aren't they steal an abuse from these people this place is so disgusting they will put insurance on your family and won't even tell them

wonderful job at the lobby and open area. The rooms were dark and outdated. The administrator was friendly during the tour.

Greystone purchased Foxes Grove Supportive Living and began managing the facility in January of 2020. Foxes Grove was known for it's beautiful yards and landscaping. We now see our greenery dying, no more flower watering, the beautiful fountain no longer has water in it, they are a very cheap company. We are not a nursing home, our meals are now of such poor quality, some unedible. We had wonderful meals before, we had snacks. We are only offered crackers and cheap food that is often expired. Our new mode of transportation to and from appointments is not meant for fragile seniors. The seats are very small with hard plastic seats, no cushioned seats, very high steps and not large enough for an outing that our contract says we would be offered. It has been hard to keep quality help since the have such a low payscale. We have had inadequate personnel at times, maybe two CNA's for two three story buildings. Do your homework before considering living here.

We are no longer using the community, after be told my parent was good candidate, they were more advance for the community to handle. They were not a good fit. i'm having issues with how they billed me its not quite as fair. I thought it was in a good location, the cost was reasonable, and they were clean.