Vantage Senior Care

The establishment is very outdated and there is one garbage location for several rooms. The garbage is always over flowing or full. My fathers room is as far away from the cafeteria as possible. It is literally the farthest away. Since there were so many rooms open it would have been nice for us to have the option to choose one of the since some are larger. Overall: The establishment is fair but needs updates. I recommend other amenities such as ab option for cable that the residents can pay a monthly fee if they would like to have it. Also, the décor is very outdated and needs to be updated.

We toured with Ravenswood and it was not as large as some of the others we saw. It was a brand new facility and we were expecting it to be fresh and it did look new, but it just felt sterile to us. A lot of whites and greys and we just did not get that warm feeling that we were looking for. Also the parking here was very difficult which is something to think about if you will be visiting/have a lot of visitors.

New city was a nice community and huge. The staff were nice during the tour.

We are able to do an in person floor and due to the covid restrictions the experience was very limited. Our loved one would of moved in on the second floor but we were not allowed to go up to that floor, so the showed us a replica apartment on the first floor which was nice.

There's nothing attractive outside. The reception and common areas were nice and newly decorated. Was not impressed with the resident's apartments. Updating need to be done and apt. was small. A fresh coat of paint would've been nice.

A very nice facility with helpful staff. Has plenty of independent living style with some assisted living help.

It is a great community except for the food. The food is not good. The room sizes are huge. The layout of the community is good. They have a nice outdoor space. The staff is great, always, happy, and helpful. They have have been great during the Covid-19.

They have new owners. The place is nice. The environment is nice. But it needs some updating. The new administration does not help the residents. The activities are not for independent living. It is a transition right now. They have some remodeling planned. It is an excellent location. They do have transportation.

When the new management took over the food quality went down. The staffing went down as well when the the management changed. Rooms are good size. They have a good value for the neighborhood they are in and what you get for the money. The wellness/ activities director is doing the best she can with the Covid-19 virus. They are doing the best they can.The administrator has never returned my calls. They are not great with communication around working people hours.

Good social programs with several activities and outings- definitely the highlight. Residents complain about food (processed/pre made.) but this is improving gradually. Residents are nice and tend to welcome diversity. Nice facility. Look for increases in rent/care costs over your original quote. Our fees increased nearly 50% over the first two years.

Our tour was great. [name removed] was a good tour guide. We love the free parking for residents and visitors. You can walk from the parking lot to the Center while being inside for most of the walk by cutting through the Hospital and though a connecting walkway. It had nice classy remodeling. They are home to a variety of faiths. You can transition to Assisted living with out having to make a move to another location. Typical city views. We did decide on a place by the lake. A Place For Mom Senior Living Advisor [name removed] is a gem and so very awesome. I am so glad she helped us out so comprehensively.

Certain caregivers are not always respectful to the residents. Can be impatient and respond to simple requests in a disrespectful and rude manner. The staff do not appear to be overworked but quite the opposite. It seems as though there is no real supervision of the caregivers to avoid this kind of thing.

Very good

When I toured this community I didn't get any good vibe at all. It looked dirty and not put together at all. The director was not giving me her full attention she was on her phone back and forth with her son and that wasn't professional. I think my mom would've been ethnically challenged here. They put the assisted living people way down on the list. Needless to say we chose another place.

Mom is doing ok she seems to have settled in here. Mom has made a friend that she sits with at dinner. and she seems to like the food The staff is struggling with my request to keep her up more during the day so she can meet people and do things and then she can sleep at night. Overall the staff is friendly. Housekeeping is ok there is room for improvement

My tour of this community was pretty nice. Everything went well, and the experience was a nice one. The community looked good. From what I saw everything appeared to be well maintained. My tour went well, but this was not the right fit for my parents.

I had a good tour of this community. I toured it for my father, and his needs. The community looked nice, and clean. The staff was kind, and friendly to my family, and myself. Unfortunately this wasn't the right fit for my father, and his needs.

During my tour of the Foxes Grove, I was not very impressed. It seemed like they did not have anything going on for the residents, they were all just sitting around or in their rooms. The place was not inviting. We wanted s brighter more cheerful place for my aunt, this place was not the right fit.

Bethany is one-half to one-third the cost of other places I learned of in Chicago so had to be my choice unless it were really awful. I chose on the basis of price and my son's viewing, as I was many states away and unable to visit. All things considered, I would have made the same decision though, in fair disclosure, I have not seen any other facility. Pro's: happy people, happy staff who seem to want to please, a hospital that is, literally, attached, some much appreciated green space in the city. Con's: lousy food (it is prepared by the hospital kitchen), limitations of a 1953 building, though well maintained. I cannot speak to care services but there are lots of nursing staff and many students supplementing them and the social worker. Worth your consideration.

Many open community rooms very nice staff clean and inviting. Actual resident rooms outdated but reasonably priced