Validus Senior Living

It seemed more like a hotel setting. The community checked all the boxes for my loved ones. The only downfall was that it didn't have a balcony available for my loved ones.

We chose Inspired Living because of the location, the appearance of the facility, and I knew somebody that was connected over there, so it seemed like a good fit. I think the administrative staff are very attentive and caring towards the residents. Their biggest downfall is they are not great with communication to families. Overall, I would recommend to others looking.

We chose Inspired Living at the time because the director was very nice and the price was right. The location was also great for us. Everything was great in the beginning then started to go downhill once management and staff members changed. The communication was not great, they never called me. They did have a big covid outbreak and had to isolate some of the residents and split everyone up. After all of this, then they raised the rent $500 a month. We ended up moving my wife out of here to a different place.

Be very careful to make sure it is the right fit for your loved one.

They really play up the place. It is very uplifting. The only issue is that they do not follow through on their complaints. The housekeeping could be better. My loved one went almost 2 weeks without anyone picking up his laundry.

Eric was great! Clean. Smells wonderful. Ron Rogers was very helpful discussing transitional stages. Day care might not be best to slowly start acclimating. new facility brightly painted walls. Beautiful double occupancy room.

Expensire rate and no transport offered. Limited hours and further driving distance. I was not offered tour.

Beautiful new facility, but the care does not seem to be what we were promised. Little to no follow through with the majority of the care staff and nobody really seems to know what is going on with their residents. It is difficult and emotional enough to transition your loved one into assisted living, without the added stress of feeling that he/she is being neglected. This facility has all the bells and whistles, but I feel that the "sales team" did not give us realistic expectations for care. They have these great little bracelets that the residents wear with a door key and a call button. Unfortunately it takes the upwards of 25 minutes for anyone to respond to the call, which I find to be completely unacceptable.

The staff were nice but none could speak English so very hard to communicate and not enough staff to feed the patients. I would not recommend Inspired Living at Ivy Ridge.

It was not what we expected. There is a significant language barrier. Most of the day to day staff only speak Spanish. Mom was there for less than a month.

My comments are for the memory care section. I can't comment on the Assisted Living Area. It is difficult to talk with anyone. Messages are almost never returned.

They could work to improve on repairs. No we would not recommend the community to other families. They raised her rent two times within one year one of the elevators has been broken for months and they took away the free Wi-Fi that they had through the building and which would've worked in all the rooms apartments

I wanted a nice place for my 85 year old Mother, tour wonderful at inspired Living Lakewood Ranch, very impressed, I thought she would be taken care of very good, while I went to PA bc my daughter had a baby…. Very dissatisfied with the care she got mind you she has a walker can’t go to the restroom by herself and even getting out of bed is hard, her mind is sharp, so she remembers everything! We paid [removed] extra for the extra so called help that she needed, I would talk to her on phone and she would tell me things that happened very upsetting to me when I put her in this place for them to take care of her! I will never put my Mother in this residential home! She was dehydrated when we took her home, it was horrible! They screwed up her antibiotics many times! She would see the gal that came to our house to evaluate her, she was super nice here, but when my Mother seen her there she was very rude!

It started off positive. They were very friendly and helpful but as the months progressed, we lost a few service helpers due to whatever, and the quality of help went down with the exception of a couple of that stayed and continued with good care. The food started out really good and then they lost the chef and the food Has been mediocre. The activities have been really good but my mom had some issues with calling for help and they didn't respond for over two hours and she wound up in the hospital.We chose them because they were very friendly, very positive. The tour went really well. They offered features that other communities didn't include and those communities were more expensive, but the main factor was that they were closest to my brother who lives near by.

The staff promises a lot of care and rarely delivers. They always are short staffed. Administration promises to look into things and they don’t. Residents are afraid to complain. The plumbing issues were never completed in time.

I walked out after our tour and knew this was not the place for us. The hallways were very narrow and the room sizes were super small especially compared to what she has now. I did not like that after lunch they put all of the memory care residents into one room. All 30 of them were just sitting in their wheelchairs with their heads slumped over. The assisted living side of the facility looked ok, but I did not like the memory care side at all.

My loved one was here for about 3 weeks and during that time he was progressing very nicely and things were going great. He took a really bad turn and when they took him to the hospital it turned out he had covid. When we notified the facility, I am not sure what their protocol was before or after for the residents who are there because we had no interaction with them. This is the only concern I had about the place at all, everything else we were extremely satisfied with. He was happy and thriving before, he was participating in all of the activities and really enjoying it. All of the staff were great and we really liked the facility and we were happy with our choice.

The administration staff would be a five out of five, but aids that give one on one care would be a two out of five.

Rooms are minimal. No ceiling lights. Wall air conditioners do not cool off the room properly. No refrigerator allowed. No pets allowed to stay with resident. No guest meals when visiting. Only 2 choices for meals which are cheap................ghoulash a choice!! No soup. No fresh fruit or snack bar available 24 hours. No everyday menu such as a hamburger or grilled cheese sandwich. Only decaf was served until just recently after complaint. Coffee is still terrible. Pre-schoolers from a daycare are brought into the facility to spread germs to many for cheap entertainment. Perpetual colds is not fun. Stupidity cannot be cured in this place.

Felt very cold, and not temperature-wise.