Validus Senior Living

We believe the activities to be fine.

There are some good things about it and some things that need to be worked on. They have some very good staff members here. They also have some growing pains going on as well. Generally everything is very good but there are some improvements that need to be made.

This facility is ok. It's clean, the atmosphere is nice overall. The staffing is an issue. Quality and care. I'm not sure if understaffing is the problem, but the aides do need work as far as responsiveness and how they handle clients. Mom is not able to get out of bed on her own and they know that, but she has to wait often when hitting her call button. She's late to breakfast often, her AC unit plug keeps falling out, it also leaks and you can see where they've tried to patch it before. She has a leak in her shower ceiling that we're still waiting for them to fix. Her closet shelf kept falling because there was a bracket missing. They did fix that. But overall, repairs aren't timely. We just expected more, especially for the price we're paying. Again, I know that staffing probably contributes to a lot of it. But it needs corrected. I wouldn't recommend them at this point.

The rooms weren't spacious and they were choppy, plus there was a small kitchen area. They had dark interiors. This was too far from conveniences for my loved ones.

It seemed to be a more formal place.

I really like the way that when I find an issue I can present it to any member of staff and they are quick to understand my concerns and look for the solution. The downfall is that the solution does seem to take a while though and sometimes it does not occur at all.

A month after my loved one moved in the whole administrative staff changed, then there were temporary staff, and now the permanent director is there. He seems very good, I contacted him after hours and he responded right away. But during the whole transition, there was not much communication about what was going on at all. Communication is definitely something that needs to be improved on, I feel like I have to initiate it and there not a lot coming out.

This is a beautiful community. There is a high turn over with care partners. I also feel like the care partners are not managed well and you have to do a lot of follow up to make sure that your loved one is really getting what it is that they need. They have activities like field trips, they have memory games, board games, physical activity and more for the residents to do to have a good time.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.

It seemed more like a hotel setting. The community checked all the boxes for my loved ones. The only downfall was that it didn't have a balcony available for my loved ones.

We chose Inspired Living because of the location, the appearance of the facility, and I knew somebody that was connected over there, so it seemed like a good fit. I think the administrative staff are very attentive and caring towards the residents. Their biggest downfall is they are not great with communication to families. Overall, I would recommend to others looking.

We chose Inspired Living at the time because the director was very nice and the price was right. The location was also great for us. Everything was great in the beginning then started to go downhill once management and staff members changed. The communication was not great, they never called me. They did have a big covid outbreak and had to isolate some of the residents and split everyone up. After all of this, then they raised the rent $500 a month. We ended up moving my wife out of here to a different place.

Be very careful to make sure it is the right fit for your loved one.

They really play up the place. It is very uplifting. The only issue is that they do not follow through on their complaints. The housekeeping could be better. My loved one went almost 2 weeks without anyone picking up his laundry.

Eric was great! Clean. Smells wonderful. Ron Rogers was very helpful discussing transitional stages. Day care might not be best to slowly start acclimating. new facility brightly painted walls. Beautiful double occupancy room.

Expensire rate and no transport offered. Limited hours and further driving distance. I was not offered tour.

Beautiful new facility, but the care does not seem to be what we were promised. Little to no follow through with the majority of the care staff and nobody really seems to know what is going on with their residents. It is difficult and emotional enough to transition your loved one into assisted living, without the added stress of feeling that he/she is being neglected. This facility has all the bells and whistles, but I feel that the "sales team" did not give us realistic expectations for care. They have these great little bracelets that the residents wear with a door key and a call button. Unfortunately it takes the upwards of 25 minutes for anyone to respond to the call, which I find to be completely unacceptable.

The staff were nice but none could speak English so very hard to communicate and not enough staff to feed the patients. I would not recommend Inspired Living at Ivy Ridge.

It was not what we expected. There is a significant language barrier. Most of the day to day staff only speak Spanish. Mom was there for less than a month.

My comments are for the memory care section. I can't comment on the Assisted Living Area. It is difficult to talk with anyone. Messages are almost never returned.