Validus Senior Living

We have already had two price increases. This may be the same with all but her clothes, towels and toiletries are always coming up missing As far as activities they never leave the facility.

ALF cost has continued to increase. Food quality is not consistent, always out of products, few interesting activities - take a long time for staff to respond to urgent needs - home always smells bad. Theft seem to be an issue.

My loved one is currently a resident at Inspired Living at Ocoee. You get what you pay for.

My loved one was previously a resident at Inspired Living at Kenner. Overall, I am disappointed that the facility would not continue to care for my loved one. He seemed to be well cared for, but the Med Dir seemed to think he was too difficult to care for. They were frequently saying it took 4-6 people to get him into bed or to change his clothes. The staff was always helpful to me, but seemed to have trouble figuring out how to handle my loved one. Administration, caregivers and residents were all very friendly. The cleanliness was okay, but the floor in his room was always sticky. Also, they lost a good vest of his and a sheet and have not been able to find them. The food seemed to be very good and I think he ate well while he was there. The activities were exceptional and I think my loved one enjoyed them and participated in everything that they offered. But he is enjoying being able to go into his room when I come to visit and when he needs to rest during the day where he is now.

The staff members at Inspired Living are nice but the food that is prepared sucks, and the laundry is always mixed up. Our loved ones sheets are not made up properly, no one cleans the room, food is crap

Inspired Living Hidden Lakes is a memory care facility. It is tucked away in Bradenton in a facility identical to the now- closed Sarasota facility, which my father previously lived in. I would recommend it for families who are more local and can visit frequently, not for those at a distance. The reason is simple - all people in Memory Care need more help and family contact than those in independent living or some in assisted living. To deal with this, we have hired a private caregiver. This person has become a part of our family, noticing, caring and engaging with my dad personally. No matter the star ratings, it is rare for these memory care facilities to provide enough personal care, due to staffing shortages, frequent turnover, inadequate state training regs, and low pay. This is the reality of assisted living. So, if you can provide a caregiver or visit several times weekly, I recommend HL.

The care given at Inspired Living is very inconsistent. Care plans are not always followed and residents in Memory Care are not checked on as often as promised. I will say that I have never seen any worker mistreat or be cruel to a resident. All the workers are friendly, just not consistent with the amount of care and attention we were promised.

The staff at Inspired Living at Hidden Lakes is always changing. There's no consistency. I feel that the care of the residents there is minimal. All of the rooms have locks that are battery controlled, not a very safe when the battery dies. I do not recommend this facility to others.

The tour experience at Inspired Living at Kenner was good, but we preferred the smaller number of residents at [facility name removed]. The facility at Inspired Living felt more clinical rather than homey.

They are lacking in staff on the floors and in the kitchen/dinning hall. With that being said, what was promised as far as consistent care and good meals, this assisted living is lacking. The people they do have in place are doing a good job. The hair/nail salon has yet to be staffed with a qualified and reliable person. Very disappointing!

I would tell others to look at other places. Also take what the salesperson says with a grain of salt. The head person can be nasty(with a smile on her face). The dining room is often out of items that are on the menu. The food is not very good. A large turnover in the staff which is not a good sign. The facility itself looks very nice.

We believe the activities to be fine.

There are some good things about it and some things that need to be worked on. They have some very good staff members here. They also have some growing pains going on as well. Generally everything is very good but there are some improvements that need to be made.

This facility is ok. It's clean, the atmosphere is nice overall. The staffing is an issue. Quality and care. I'm not sure if understaffing is the problem, but the aides do need work as far as responsiveness and how they handle clients. Mom is not able to get out of bed on her own and they know that, but she has to wait often when hitting her call button. She's late to breakfast often, her AC unit plug keeps falling out, it also leaks and you can see where they've tried to patch it before. She has a leak in her shower ceiling that we're still waiting for them to fix. Her closet shelf kept falling because there was a bracket missing. They did fix that. But overall, repairs aren't timely. We just expected more, especially for the price we're paying. Again, I know that staffing probably contributes to a lot of it. But it needs corrected. I wouldn't recommend them at this point.

The rooms weren't spacious and they were choppy, plus there was a small kitchen area. They had dark interiors. This was too far from conveniences for my loved ones.

It seemed to be a more formal place.

I really like the way that when I find an issue I can present it to any member of staff and they are quick to understand my concerns and look for the solution. The downfall is that the solution does seem to take a while though and sometimes it does not occur at all.

A month after my loved one moved in the whole administrative staff changed, then there were temporary staff, and now the permanent director is there. He seems very good, I contacted him after hours and he responded right away. But during the whole transition, there was not much communication about what was going on at all. Communication is definitely something that needs to be improved on, I feel like I have to initiate it and there not a lot coming out.

This is a beautiful community. There is a high turn over with care partners. I also feel like the care partners are not managed well and you have to do a lot of follow up to make sure that your loved one is really getting what it is that they need. They have activities like field trips, they have memory games, board games, physical activity and more for the residents to do to have a good time.

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.