Validus Senior Living

There is a lot of turnover, which made it hard to communicate, but I think that's pretty standard for this type of job. The facility is great and I would most likely recommend it, but I don't have another one to compare it to. I know they say not to visit a lot in the beginning, but I think the more you show your face they will get to know you better and understand that you are going to be an advocate for your loved one. The more you can communicate with them the better.

Disappointed with the facility. We had electricity out in 1/2 of the room. Staff said no one to fix. No one is available for emergency situations such as this? Elevator has been out of service since we moved dad in. Ants in room. Had to wait till next day to treat. Staff seems slow to respond to his requests. For the money he is paying it seems inadequate not to have people on call for services.

Anyone new that decides this is facility for their loved one they should work with [name removed], she makes things happen!! Wonderful to work with!! They all complain about the food but none of them understand about the dietary restrictions. Quality of care is more about slow response.

We liked it. For some reason, the staff changes frequently. But it seems that way with every place. But like I said as soon as his condition got worse, we had to move him somewhere else.

Inspired Living Center is a beautiful facility. It has lots of outside space and has an outside walking path that is one of the main reasons we chose Inspired for our mother. The one bedrooms are spacious and inside sitting areas are very inviting. The dining room is large and although my mother has her minor complaints the meals are plentiful and available all day . I worked with [name removed] and [name removed]for many months and they were very helpful and always available . Now everything is not perfect but minor inconveniences has not changed our minds that our mother is in a safe place and good hands

An explanation of grade for care is the facility is understaffed especially on the weekend. She has had to press her button at times and waits a long time for a response. When my mom entered the facility we were told front desk would be manned 24/7. No one is there after about 8 pm. For the number 3 for the food, I must say the dining area is wonderful and the staff so very nice but everyone complains about the food. When she entered we were told there was a well thought of chef. There isn't. I am fully aware that folks in these facilities have to complain about something and usually the food is what they complain about. That is probably the one thing my mother would change. Need more variety. Explanation of the value- The overall facility is wonderful. The reason I lowered the grade was because of the food and understaffed. There used to be a physician who comes every Tuesday. She seems nice but trying to refill prescriptions is unbelievably difficult. The director of the facility is FABULOUS. He is always available to anyone with concerns. He has monthly meetings with the residents and works tirelessly to handle every situation. The staff and management are superb. It certainly is not cheap. We are paying roughly $[removed] a month for a two bedroom unit. She manages her own medication so we have no up charges. Honestly, I don't think we could ask for a more pleasant environment. Also know that the management /owner is on site.

Mom has been happy and comfortable at Inspired Living of Bonita Springs. They sometimes have trouble keeping up with Mom's toileting needs (esp. overnight). No problems with cleanliness other than some more hidden issues like grungy air vents/filter in her A/C unit.. Very friendly and helpful staff. They work hard to try and get as many people engaged in activities as possible. Good except they are not immune to the staffing issues all assisted living places seem to have so sometimes we have to talk to management to ensure they will take care of specific Mom-centric needs. No opinions, but Mom is eating and Alzheimer's has robbed her of most of her previous favorite tastes so that is all we can ask. Activities are limited due to the memory care nature of the home, but the personnel encourage a lot of singing and dancing to keep folks as involved as possible Mom is well cared-for, but at a high price.

They are making sure my uncle is safe, has his meds on time daily, and they keep him active. Based on the experience we have had so far, I would recommend the Inspired Living community to other families.

There was a challenge with medications. They needed to explain better to the family that all medicines including Tylenol needs to be prescribed by physician. The client can't self medicate for anything. I would recommend them to others. It is a good value for the money.

What we like the most about Inspired Living is the cleanliness of the community and the friendliness of the staff. Based on the experience we have had so far, we would absolutely recommend this community to other families.

What we like the most about this community is the staff and based on the experience we have had so far, we would recommend Inspired Living at Alpharetta to other families who may need a place for their loved ones.

For the most part if there was anything we wanted addressed they would take care of it. Also the food was very good. Yes, we would recommend this community to other families based on the experience we have had. It is much better than [community name removed], they have much more activities and we felt cleaner

You just have to keep after them on some issues. My mom is pretty functional, but doesn't clean anything so initially I had to keep on them about cleaning her room as she is either sweating at night or wetting the bed so she takes the sheets off but doesn't remake bed herself so they don't check on that and one night she slept on the bed with no sheets. The staff is friendly, although sometimes when you call the nurses phone they don't always answer. Overall, they have been good. Staff knows her by name. The manager of the memory care side even went in one day and made her bed. They keep them busy, so yes I would recommend this place.

They don't have enough staff to properly assist residents in a timely manner. I think they are intentionally short-staffed for maximum profit. I thought care management duties would be handed over to them, but when they are short-staffed the residents have to suffer when they could just call and agency to get coverage - so I am paying for service I'm not getting. Due to inadequate staff and lack of tight procedures, I am still paying to have my own 2 caregivers to assist my parents 46 hrs/week. I have to check every bill carefully (was charged for increased care levels that were not authorized by the manager, charged for unneeded prescriptions, charged for OTC medications, like who ever needed 50 nitroglycerin pills in 60 days!). The food is average, most items are fried, and they frequently run out of the daily special side dishes. On the positive side, there are a lot of truly good and caring employees.

Due to my mom’s dementia, in which she had a violent episode that could of harmed others, as well as herself, I was informed that she couldn’t return to the facility because they couldn’t provide the level of care for her. I moved her out soon after that. Now they are saying I needed to have written a letter stating a month in advance that she will no longer be a resident when they are the one saying she can no longer come back. They haven’t refunded any money, and actually took more money out even though she hasn’t been there for nearly a month!!! This has to be resolved!!!

Staffing in the dining room could be better. Everyone needs and experiences are different. The facility is the best option in my opinion of few options in the area. I'd recommend a tour and to spend some time observing before making a decision.

It is a wonderful facility for those with memory issues. What stood out the most to us, believe it or not, was the smell. It smelled clean and there is always someone cleaning something! My Mom is very happy there and ultimately that is the most important thing.

The staff at the ALF is very attentive and care about the residents and their families. I would definitely recommend them to others!

We have had a pretty good experience there. We chose this because it have my mom the freedom and space to wander/walk around. They have a very nice large courtyard and sitting areas outside plus several screens porches. The staff are very nice to the residents. I see them hugging and touching them all the time. Touch is important for people. They try to learn about the residents past life too. Most of the staff are Hispanic and many only speak Spanish but there are enough others for translation. They know what makes the resident happy and what up sets them. I don't see this as a negative. It's just a fact of life there.

Once the staff managers were established (there was a period of continual turnover), we have found people to be responsible and responsive. The staff always seem pleasant and are clearly familiar with my loved one. I do wish there was a greater variety of activities available. I think the residents could be better stimulated. I would recommend this facility, but I would encourage family members to maintain communication to ensure ultimate care.