Validus Senior Living

For the most part if there was anything we wanted addressed they would take care of it. Also the food was very good. Yes, we would recommend this community to other families based on the experience we have had. It is much better than [community name removed], they have much more activities and we felt cleaner

You just have to keep after them on some issues. My mom is pretty functional, but doesn't clean anything so initially I had to keep on them about cleaning her room as she is either sweating at night or wetting the bed so she takes the sheets off but doesn't remake bed herself so they don't check on that and one night she slept on the bed with no sheets. The staff is friendly, although sometimes when you call the nurses phone they don't always answer. Overall, they have been good. Staff knows her by name. The manager of the memory care side even went in one day and made her bed. They keep them busy, so yes I would recommend this place.

They don't have enough staff to properly assist residents in a timely manner. I think they are intentionally short-staffed for maximum profit. I thought care management duties would be handed over to them, but when they are short-staffed the residents have to suffer when they could just call and agency to get coverage - so I am paying for service I'm not getting. Due to inadequate staff and lack of tight procedures, I am still paying to have my own 2 caregivers to assist my parents 46 hrs/week. I have to check every bill carefully (was charged for increased care levels that were not authorized by the manager, charged for unneeded prescriptions, charged for OTC medications, like who ever needed 50 nitroglycerin pills in 60 days!). The food is average, most items are fried, and they frequently run out of the daily special side dishes. On the positive side, there are a lot of truly good and caring employees.

Due to my mom’s dementia, in which she had a violent episode that could of harmed others, as well as herself, I was informed that she couldn’t return to the facility because they couldn’t provide the level of care for her. I moved her out soon after that. Now they are saying I needed to have written a letter stating a month in advance that she will no longer be a resident when they are the one saying she can no longer come back. They haven’t refunded any money, and actually took more money out even though she hasn’t been there for nearly a month!!! This has to be resolved!!!

Staffing in the dining room could be better. Everyone needs and experiences are different. The facility is the best option in my opinion of few options in the area. I'd recommend a tour and to spend some time observing before making a decision.

It is a wonderful facility for those with memory issues. What stood out the most to us, believe it or not, was the smell. It smelled clean and there is always someone cleaning something! My Mom is very happy there and ultimately that is the most important thing.

The staff at the ALF is very attentive and care about the residents and their families. I would definitely recommend them to others!

We have had a pretty good experience there. We chose this because it have my mom the freedom and space to wander/walk around. They have a very nice large courtyard and sitting areas outside plus several screens porches. The staff are very nice to the residents. I see them hugging and touching them all the time. Touch is important for people. They try to learn about the residents past life too. Most of the staff are Hispanic and many only speak Spanish but there are enough others for translation. They know what makes the resident happy and what up sets them. I don't see this as a negative. It's just a fact of life there.

Once the staff managers were established (there was a period of continual turnover), we have found people to be responsible and responsive. The staff always seem pleasant and are clearly familiar with my loved one. I do wish there was a greater variety of activities available. I think the residents could be better stimulated. I would recommend this facility, but I would encourage family members to maintain communication to ensure ultimate care.

I would recommend it. I chose this facility for its location, for the friendliness and helpfulness of the staff, for the amenities, and for the cost.

A Place For Mom provided me with a good list of memory care facilities in my area that I could afford. It was great to have that to start with instead of beginning from scratch. Ultimately I selected one of the places recommended and my father has been settling in nicely.

When fully staffed, staff more attentive. All staff personable. Staff offer activities and are pleasant even if resident not interested.

Overall my mom likes it and has had a good experience. She has not been happy with the food lately, but she is picky and I think they are looking for a new cook. Everyone seems real friendly when I go and visit. They all know her by name. There are a few staff she is not fond of, but again that could just be her being difficult. She has not done many activities but seems to enjoy the ones that she has participated in. I am trying to get her more active and out of her apartment.

We feel that out mother is being well taken care of at Inspired Living at Alpharetta. The staff is friendly and attentive. The staff made the move in process very easy. My mother's former Senior Care facility had been in decline for awhile now, we should have moved her to Inspired Living Alpharetta long ago.

When my wife first arrived at Inspired Living two years ago, she was well cared for and the staff took time to make sure she was happy. Now that the Executive Director and Health and Wellness Director are no longer full time at this location I can see the quality of care is not the same as it was when the two directors were full time. The rooms are not as clean, the residents are let with no one watching them for a long time, the upkeep of the building takes much longer to make repairs. I used to see both directors walking through the building checking on residents and the condition of the building every time I was in the building visiting my wife.

The process was a bit overwhelming. Upon check in the floor was a bit dirty but overall ok. [name removed] is the most personable sweet and caring person I've ever met!! They seem to keep the old folks busy. As far as I'm concerned all assisted living facilities are way overpriced.

The front desk staff is excellent. The dining room staff and food is good. The room is nice but . . . The Health Aids don't answer the call button. They do not put in hearing aids every day. They do not open the blinds every day. The Maintenamce staff is worthless. You have to ask at least three times to get things fixed like a closet door off the track.

Thank you for giving her care when I was not able to anymore. I appreciate all that you do to keep her comfortable and cared for. It is nice they only have one floor for her being that she is now in a wheelchair. They take her to the dining room and help her feed herself.

The entire staff is wonderful. I am always greeted with a smile and kind word. My Mom is well cared for and is happy under the circumstances. I would highly recommend Inspired Living to anyone trying to find a placement for their loved one. Thanks to all of you who care for my Mom, I know it can be a thankless job but you are really making a difference.

Receiving excellent care for my Mother. I would like to mention excellent care and assistance from [name removed], [name removed], and staff that assist [name removed]. Too many people to mention. I would recommend Inspired Living Facility.