Validus Senior Living

I toured this facility. This was the place I wanted my mom to be at, but they rejected my mom by the doctor/hospital evaluation. This place was amazing and the staff seemed really good, but communication was poor when they were rejecting her.

I would recommend this facility. The people were kind and thoughtful. Because they were more specialized with dementia, they had more activities to keep my mom busy than the previous place. They also kept her clean which was nice. One down side was there was not always a care giver within easy access when one was needed. Like if I found a resident lying on the floor I had to run around to find someone (more than once).

Myself and my spouse live here and it's okay.

The cleanliness of the community can be a hit or miss but they are trying. As far as the care takers go they are very friendly and the quality of care is getting better. The meals are getting better with their new hire and the activities are really good. For the value we do think they could do a lot better. They do not pay their care takers enough - so the level of care should be a lot hire. However many of the care takers and the activity program staff team are absolutely superb. [name removed] who is the director of the memory care unit really listens to any questions or concerns we may have, if somethings comes up we can bring it to his attention and its resolved in a timely manner so we know they are working on those improvements.

What stood out to us about this community is their outdoor grounds for the residents. Better than any other facility. There is no smell when you enter. No carpet, so easy to clean and no trip hazards. Great activity staff.

Our overall experience here has been very good. Housekeeping is good overall, but I often find my dad's room dirty, bed without sheets, and him in need of changing. This part is not acceptable. Friendliness is good overall, but dad has complained to me that a particular staff member is very rude and uses profanity towards him. Otherwise, the staff is very good! Meals and dining are excellent! The activities are very good, dad just chooses not to participate much and prefers to mostly keep to himself. I chose Ivy Ridge at a higher cost because I believed it would be a superior experience. So far, it has been good, but room for improvement on the things I mentioned above. Medical care component has been wonderful.

This was a nice community. The residents were more social than my loved one would have felt comfortable with. Plus it was a bit bigger than my loved one needed.

They've been very helpful in guiding us through the process. Whenever I reach out to them, they're responsive - somebody always gets back to me. I think the care is good. They offer a lot of activities. The cost seems about average and was as we expected it to be. For a memory center with dementia patients, I would like to see more interaction and communication with the residents. The staff are mostly Spanish speaking, which hinders that a little bit. There are also undetermined price increases every year - just something to be aware of.

It is a very large facility only for memory care. We like that it is not just a wing, so they have the freedom to go anywhere in the building and they have a huge courtyard and 3 outdoor lanias and a gazebo. They do get a menu to choose from. They have 2 choices for every meal. The chefs already have the meals plated and they show the residents the plate and they get to choose which one they want. Overall I have been pleased with our experience at Inspired Living at Sun City Center.

My mom is doing just fine here at Inspired Living Ocoee. In memory care the activities are a little lacking. I would like to see my mom more integrated with the other side for the activities because they have a lot going on over there such as exercise classes ,field trips, etc. which she is totally capable of doing. She always talks about how she loves the food. [name removed] the director of memory care has been really good. If there are any issues I always touch base with him and he is quick to get back to me. Another big plus is they do allow dogs in memory care. So during the week and on the weekends I drop my moms dog off. They are not allowed to stay over night, but she spends all day there. WE really like that aspect because her dog brings her a lot of comfort. Other places we looked at did not offer that as an option.

It would be nice to have one staff member that would be able to communicate with all the families and answer all of the emails, phone calls, and speak to us in person and field the requests of the residents and families. I believe they are understaffed. Especially since they moved over the residents from another location that closed, and they only moved over one of the staff members from the closed location according to a staff member. Sometimes it is hard for the residents and families to understand some of the staff members due to the different languages and accents of the staff members.

I would refer Inspired Living to anyone whom asks. Overall is a wonderful facility, but they do need some assistance on communication back to the family with updates.

I toured at both the Hidden Lakes location and another Inspired Living location. They were similar, but I preferred the other location. I liked that Hidden Lakes was a smaller community, but overall it was just okay. It had that odor about it, which I know a lot of time can’t be helped but is still off-putting.

The community is an excellent place for a loved one that needs assistance with memory care. This community is more set up for those residents that need memory care, and not for assisted living assistance, in my opinion. The staff are very responsive to the family's questions or concerns during our loved ones stay.

I think it's all been very good. But they stretch the fact that they have a lot of Spanish speaking employees, and they really don't. With My mom's dementia, she's losing the ability to speak in English and is going back to her native Spanish, so sometimes that's an issue. There are some things I wish they would do differently, but I know there is a revolving door of healthcare workers everywhere right now. Overall, I think they do a pretty good job. You have to be realistic and let go of some of your expectations. If you can do that, you'll be pleased. Their pricing is the same as other places I looked into, but the facility is a little nicer. It's freshly painted, and they have a lovely garden where she loves to sit. The reason I picked them is because I knew she could stay there through her whole sickness and not have to move from level of care to level of care like at other communities. She had a difficult adjustment, and they were really good at bringing her into the fold. They're also super responsive to any comments that I might have.

They are very friendly at this community. They provide good care to my loved one. They are low on staff at the time but the staff that they do have are good and work well with my loved one. They have activities like noodle ball, bingo, wine down Wednesday, movies and more for the residents to do to stay busy and active in the community.

My Dad has a great room, he gets great care. They are attentive, thoughtful, and caring. It's a clean place that I know my Dad is safe in. That makes him happy as well as myself. Housekeeping comes once a week. Laundry comes daily. This is a locked memory unit. They offer themed activities like cognitive, spiritual and physical for the memory care residents. Community themed as well to help the residents get to know each other. The staff call with any concerns.

Our family had an in person tour and it is a very nice community, we liked how it had assisted living and memory care, but the were very unresponsive to our calls and we lost interest.

Our family had an in person tour and this is strictly memory care. Unless your loved one is really deep in their stages of dementia/Alzheimer's I would not suggest this community. The tour was good, it is a nice community and we did see fun activities going on, but it was just not the correct stimulating environment we were looking for at the time.

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