Ultimate Care Senior Living Management

This is a very popular community in Long Island. They have a pool. Everyone is very nice to you.

This is one of the locations we toured when we were looking for Mom, and this would have been the one we picked if she decided she wanted to stay in New York. It was a very nice looking community, and the staff were very friendly. Mom decided that she would rather be closer to family so we ended up going with another option, but this one was great!

They are very good. They are clean, they try with activities. They are very good, they are better than anything I could have expected.

Lovely place , good services, & just what I hoped for.

I thought that maybe my mother and father would go there before my father got sick but the Bristal couldn't cope with what my father had eventually. It was more independent living, we spoke to a couple of people who lived there and they raved about the place, it was clean, it was nice looking, it was cheerful.

I toured this place 2 times, once alone, one with my mother. This place opened Fall 2012, so it is very new. They were building an outdoor pool when we visited. It seemed lovely, the staff seemed very good, and the residents we spoke to were very happy there. The apartments are smaller than at some other facilities, but very nice. Like other assisted living facilities, the apartments do not have a full kitchen, only a sink, microwave, and fridge. Unfortunately, the fridge is pretty small (not full height), so the freezer is tiny and instead of putting the fridge on something to make the contents easy to access, it is located on the floor, making it difficult for many seniors who may have trouble bending, stooping, or with balance issues.. There are very limited number of 2 bedroom apartments and they are all rented. We ate there once and the food was okay, but bland. If visitors want to come, there are 2 private dining rooms that are free to reserve, though you pay for the meals. One of the rooms has a full kitchen so you can actually prepare a family meal there. One thing my mother was not so happy about was that visitors must go these rooms--they can not be accommodated in the dining room, as is possible in her current place. This is a minor detail, as if she wanted friends to join with our family, they could come into the private rooms with us. Just something to consider if, say, a granddaughter comes to visit often. Also, since there are only 2 rooms, holidays and weekends might book up, though they told us that hasn't happened (but they were only at 47% capacity when we visited). The activity calendar looked interesting, but there is no transportation to doctors as there is a medical building right next door and doctors come to the place. There are limited shopping trips, but other nice events, including weekly library trips, and some trips to restaurants, stores, and shows. There are also in-house special events like concerts. As always in these places, there are abundant card-playing and movie-watching opportunities. The activities director was very eager for suggestions of activities from residents. For other transportation options, White Plains has an interesting deal with the county. For trips within White Plains, instead of needing to call and schedule rides with the county senior bus service, you can just call a designated taxi service and pay the same $4.00 per ride--much easier than the experience of calling the "Beeline."

Overall a very friendly and helpful staff. As far as the food - They have many options, we signed my dad up to a few so far, he has missed them all and I haven't received a satisfactory answer for any.

My mom has been in the community for 7 mo now. We could not have picked a better place. From day one when we walked into the community and meet Robert at the front desk and he asked us how are day was . We felt we picked the right place for mom. She has meet so many wonderful staff members and the residents. From [name removed]to [name removed]they have all been great. Most of all we know that mom is happy Something that we have not seen in years. Thank you North Woodmere.

We had a good experience at The Bristal at Westbury. There were some great workers here. The facility itself is very fancy and very large. We felt that it was not conducive for family visits in the memory care unit.

I would tell my friends that it seems safe. There haven't been many COVID patients during the pandemic in this community. The communication has been ok, I wish it would have been better. It seems our family is hearing more from our loved one about items, and not sure of the validity. The activities prior to COVID included were: movies, bingo, ice cream social, chair yoga, arts and crafts and dance.

I highly recommend this community to my friends. I would let the kno that the community is expensive. Prior to COVID the food was very good. Due to COVID the food is average to good at best. The room size is perfect for my loved. The room is much like having your own studio apartment.

There has been a lot of boredom due to the legal restrictions for the activities. Due to COVID this has made it hard for us to be able to see my loved. All my ratings are based on prior to COVID. The activities prior to COVID included: outings, movies, lectures, and being able to visit with loved one whenever.

We chose the Bristal at Massapequa because they were better able to meet my mother in laws medical needs. My mother in law was in a studio and it was fine for pm person, the rooms are adequate. The food is fabulous, they have a lot of variety. I would recommend this community to a friend or family member.

We chose this facility because 10% of their beds are medicaid, so primarily it was for the cost. My mom was at another facility for 3 years, but she wanted a change of scenery. The room sizes are fine, it fits quite a bit of furniture. The bathrooms are a large size. We have had a couple meals with her, it is more institutional like, but generally speaking the food is good. I would recommend this community. She has been in memory care for almost a year, and reasonably speaking I am satisfied with the accommodations and services that she is given here.

We chose Atria because it was brand new. It was also the closest to our home so it was convenient. We felt that for him he wouldn't be the new comer since this was a new facility, he would be starting when everyone else is. My brother is in a studio and the size is good and the rooms are beautiful. The food here is good with a lot of variety. They serve it restaurant style. My favorite part about Atria Waldwick would be how interactive the staff is with the residents. They did things prior to COVID like taking trips and had a lot of activities for the residents to enjoy.

We chose this community because of the care provided, it was also close to where we live. It looked very accommodating for what mom needed. The room sizes were fair, not extraordinary but it was spacious enough for what my mom needed. I would say this is a good place overall, but read the fine print before moving in.

The community has been very clean in the past and the staff has been quite friendly with us. They do charge for every little thing for the care, which we don't think is right. We also do not think there is enough activities for our loved one to participate in. We do not think The Bristal At Massapequa is a good value for the price.

The Bristal does a very solid and competent job. The Activities director [name removed] is a gem.

The community was always extremely clean. There were always people cleaning, vacuuming, and painting; the dinning room, kitchen, and my mother's room were always very cleaned. The activities staff were beyond helpful, they always made sure she had things to do and would help walk her places if she needed assistance. The care was good, but not quite enough for my mom. For anyone who needs just regular assisted living, they were very good. My mother didn't like the food, but there were a lot of choices available and it seems that most of the other residents liked it.

My mom and dad lived here from Sept to Spring. It was generally a good experience. Mom in Reflections Memory care, Dad in assisted living. They were not easy, dad had stage 4 cancer and was difficult, but I have to say though the staff is very nice and the place beautiful, they are reactive not proactive overall. Be prepared to pay close attention if you have a loved one living there who is beyond the most basic assisted living level.