Tutera Senior Living and Healthcare

Likes variety of activities for residents. We like that they encourage residents to try new things. they are always willing to help residents with any small tasks.

It's clean and the staff is friendly. I like that it's all one floor, and is a smaller place. They layout seems to be easier to navigate. I have been having a problem communicating, and there has been some miscommunication about openings and getting in. I was hoping that we could get in there, but it fell through and now, I'm not sure.

Seems to be a very nice place. Lots of opportunity to be with other people and is clean. Mom is not ready in her mind so we are on hold but think she will put her name on the list soon.

We toured this community when we were looking into care options for a loved one. Overall I was impressed by what I saw here! The facility was clean, the staff all seemed friendly and well trained, and the residents looked well looked after. I also liked that they had multiple levels of care, in case our loved ones care needs advanced.

I had heard some poor reviews about Swan Place prior to this director. Since she came, I've heard families say things have improved a lot. Mom hasn't been here long, but we are happy mom is so happy & staff are friendly.

It's going pretty good so far. It's definitely clean. Everyone is pretty friendly. They have activities, getting people to go is more of the issue. They have it set up where you order food off a menu, which works better for my loved one.

It's my brother that's there in Hope Memory Care Center. I think, from what I have seen and heard, that they can probably improve on the meals. The people there are very friendly and it is a very nice clean facility.

This was one of the places we toured when we were looking into options. It was in my top two, I was very impressed with it. The gentleman that showed me around was wonderful and the residents seemed very happy with him. It came down to the location and the other place was a little closer to me. This was very nice though, I would recommend it.

Very caring staff. Management is very involved and active in community. Great job. Lots of things to do if they want or plenty of room in apt to do things alone. Made our family feel like we were always welcome for meals and events.

Overall it's going pretty well. It's pretty clean, and the staff is really friendly. I like that it's all inclusive and they don't nickle and dime you to death. The activities are very good. I think that they aren't getting her to the bathroom often enough, it might be a staffing issue, we are still working it out. My big thing is I want mom to be happy and she is happy and doing well.

This ranking is for Orchard House (the Memory Center at Sugar Grove). It's a really good memory facility for my mom with Alzheimer's. I ranked "good" on cleanliness because there's an old-age odor when walking in the halls & they don't do a great job with the cleaning of the individual rooms. I marked value as "good" because I think the price is a little too high. Perhaps if mom needed more assistance, the score would have been higher. Also, the overall rating is marked down because they will not give the family members the code for exiting the facility. I was "trapped" in the facility for over 20 minutes one evening because I couldn't find a staff member ANYWHERE. Finally, another family was coming in & I was able to exit. Other than that, the staff is VERY helpful & friendly, the services & activities offered are superb.

Overall I think Brighton Gardens has done a good job so far. My loved one has had trouble settling in, but I think Brighton Gardens has a lot to offer. The staff have all been very friendly, and the facility itself is well kept and clean. They also have a good variety of activities and outings to keep the residents entertained. The food has also been good whenever I've visited!

Things have gone pretty well so far with Rose Estates! It's a clean, well kept community, and the staff have all been very friendly. They offer a good amount of amenities and care for their residents, and also do a decent job with the food!

Everything seems to be going fine at Bridle Brook! I haven't personally visited often, it did look like a nice place from what I have seen, however. Our loved ones they seem to be enjoying themselves and have not had any complaints!

Terrific staff. Very attentive and caring. Outstanding food, too. They could stand to update their decor a bit - a bit "late 1980s" in theme. Something to make the lobby and living areas much brighter and cheerful would help.

So far we're very pleased with this community! It is a beautiful place, very bright and airy decor, with a lot of windows, and they keep the place spotless. The staff have been outstanding, they're always very helpful, and ready to answer any questions or concerns that we might have. They've got all sorts of amenities on site, like a hairdresser, or manicurist. They have plenty of activities to keep everyone active and entertained, and the activities director is awesome. She stops by every day to let Mom know what is going on and invite her to join. The food is also great, it's prepared on-site by their chefs, and has always been delicious when I've eaten there. One thing I will note is that families should be wary about keeping any valuables here, my Mom had some rings go missing, and it may be better to let family members take care of those.

This was one of the locations we looked at while looking into care options. The staff were friendly, and the building was nice looking and clean. We felt it would have been a good fit, however it was a little less conveniently located for us.

This was a relatively new facility, probably 2 years old. They were really nice, I took mom over there to see if she liked it and she really liked it. The only thing about it is the rooms are really, really small. She would not have been able to bring her bedroom furniture in. I don't know what they were thinking building a room for an adult that couldn't fit a full size bed; I don't know any adults who sleep on twin beds.

All the employees are so nice and helpful. Food is fantastic too! just wish there were more opportunities for field trips.

It's fine, they've got some issues they need to attend to but generally it's very good. They need to fix their entrance key pad lock and they need to clean their carpets more often but other than that the staff is wonderful and accomodating.