Tutera Senior Living and Healthcare

My mother is there and I have been there. I saw no issues whatsoever with cleanliness. We had been paying for 24hr care so we couldn't be frightened by any price - the value appears to be very fine. My mother doesn't participate in any of the activities but that's not to say they aren't available. We like the fact that they've been very responsive to my mother's needs. If we say we need this done, they say no problem. Maybe all places have this feeling, like they're half a staff person short or something. I'm sure they meed the standards in Kansas though.

I'm real happy with it. Everything is very expensive, obviously, but comparing to the prices of other facilities I looked at, the value is there. My parents are always busy. There is physical therapy, speech therapy, pinochle games. The nurses that are there are involved. Obviously there are some that are better than others but overall I'm really happy with this facility. I have recommended it to other people looking for a place for their folks.

Very pleased with tour and facility.

This is the first one we looked at. It seems good, maybe not as much hanging out with people as we'd like but friendly and nice. We like the level system.

This is a neat little place tucked in the woods near a nice sub division- very quiet, serene. The staff is very friendly, very clean and nice facility- I liked the small size- about 50 people reside here. The rooms are small but the rooms are clean and cozy. Cafe where they serve food is a good size and people looked happy to be there. Very good care here at Crystal Pines. There was 2 courtyards to visit outside and an area to stroll. This place met all the criteria for a well run rehab and nursiing home.

allows short term stays while we are away

Very nice. I also visited and like this place. Very helpful, but not taking HCBS at this time.

a strong possibility

Sugar Grove was alright, but not quite what we were looking for. It seemed older and more dated.

We chose Brighton Gardens of Prairie Village because it was close to my aunts home. The room sizes here are a little on the smaller side compared to some others that we saw. She said the food has been ok so far. The best part about the community so far has been the staff, they are very informative. I can easily call down there and get information quickly and they are helpful they help her when she wants to call me. I would recommend the community.

My experience living at Lamar court has been pleasant. The resident wonderful. However, I feel the facility is drastically understaffed and has been for some time.

I value the sense of community here at Lamar Court. The residents have become like family to me and i really enjoy the activities and the outings that are planned for us. The staff work really hard to make sure that we're taken care of, but they could definitely use more CNAs' in order to reduce wait times before a residents call light is answered.

This community is very loving. The residents care for one another. The food was really good. However, they changed companies and are having issues getting up to par. [Name removed] in the diner was a huge reason we chose this facility. I hope that they do not lose her. She loves the residents like they are her own family. VERY CARING!!! This means so very much to the people who live there. The flooring is supposed to be replaced, soon. And, I am hoping that the library will not be completely ruined by the time it is fixed. It is a wonderful asset if you are a reader. Love the backyard! Watched the fireworks at Memorial Park from the balcony last weekend. It is wonderful to have a ride to the doctor, store and lots of outings available. Gives a great feeling of independence. Would like to see more amenities available. Maybe, I do not know them all, yet. Love happy hour on Fridays! Great way to socialize and sometimes fun entertainment. Overall, It is a good place that is not overpriced. I pray it stays this way or becomes better.

It was obvious that most employees were very caring folks who gave their all to make sure my loved one was clean, fed, and happy. The facility is clean and inviting, and all staff and management were kind to myself and my loved one. What I witnessed, though, was a willingness by Management to purposely schedule a shortage of staff to handle the number of patients in the unit. I personally stayed with my loved one, past the time I wanted to leave, because one staff person was left alone with 16 patients, on numerous occasions. The state laws regarding staffing to patient ratios seem to be regarded as mere guidelines by the management. It appears that staff turnover is higher than normal, and it is my opinion that current employees do not feel valued and respected. We are very thankful for the care our loved one received at this facility, and hope that the hardworking employees there receive better treatment in the future. My lowered rating for Care Services is not meant to reflect badly on the employees, but on the Management that chose to short staff the unit. The unit was a close community, and family caregivers came together to support one another. It was a great place and I hope it will grow and embrace the biggest asset it has--its long term employees.

We really need the communication to get better at the Sugar Grove community. They are not receptive to my questions or concerns regarding my mom's care or her needs. [Removed] the manager is very nice and most of the rest of the staff member are friendly and caring, but there are a couple of nurses that are not providing the care that we thought we were to receive for my mom. The food is fine, mom's room is well taken care of by the housekeeping staff. The community is very clean. I just want the communication to be better.

The facility was just fine. However, we could not choose this facility for my husband's respite stay because they were not able to accommodate him due to his specific health needs.

The Greene Place has been a great change for the family, but like any of these types of places it cost so much it's highway [Removed]. Your parent(s) work so hard throughout there life only to go through God's natural processing of aging and the people have figured a way to take every bit of their hard earned money. Especially for what little they get in return. Just an example is Greene Place meals. I believe even the [Removed] have better food then they do. There meals should be real meals not sandwiches, hotdogs etc. For the holidays it was sickening what they fed them. The folks that are there or anywhere should be treated and given what they pay for. And that is not the case. They changed hands I don't know but when you have good employees, cooks you don't get rid of them you do what it takes to make it work. You never can find staff, don't get me wrong there are positive and I am glad they are there, but they need a lot of help in making this the place like it used to be. These are someone parents and they deserve a whole lot more than what they have to pay. Would you want to be taken care of like that?

The staff is not good about keeping me informed on what my loved one needs. That is the biggest issue and the only one that I have. The food is good and they give good portions and a good variety. My loved one has gained 6 pounds. The staff is friendly and helpful.

The community at Lamar Court seemed to be pretty nice. The staff that offered the tour were very friendly and courteous. They were upfront and honest with everything. We did not choose Lamar Court because they did not offer the level of care that our loved one required.

Wesley Court's has a very attentive and friendly staff. They have lots of fun activities all month long.