Tutera Senior Living and Healthcare

I would recommend Sycamore Manor. I paid them and it took them forever to cash the check. That was my only issue. It took them forever to get my final bill. They need to update their finances a bit.

We chose Five Star because I had experience with them as a caregiver, I had worked with other clients at this location. I think in general with any care facility, the ratio of care giver to resident is a concern that I have. My loved one had a fall that was not detected until several hours later.

We have been very happy with this community, the willingness and awareness of the staff to go that extra mile is amazing and is to be commended. We love the activities director, she is absolutely the best. She is very good at what she does and is very patient. Our loved one never painted and now she loves to paint. They do not have gourmet cooks, but the cooks they have are very good. They are very responsive to dietary restrictions and needs. It looks like a home kitchen with a professional back end. The staff has been very good teaching the chefs about different ethnic foods to make which is awesome.

Greenfield Manor is in a smaller town and it is a smaller facility and I think those do better than some of the larger facilities. I thought they did a very good job. My sister did not agree with some of the health isolation protocols they had so she did take him out but I would recommend them to others, I think it is a good place.

Our family had an in person tour and we love how its right off the interstate, they have the most amazing courtyard and the rooms are spacious. However they do not have a memory care unit and that is what we were looking for.

They went above and beyond helping me out in a really difficult situation. They were instrumental in helping me get my mother moved in on short notice after a hospital stay. She was only there at Stratford Commons for a short time before she passed away, but they were wonderful. We couldn't have had a better experience. For the care that she received, it was well worth the money. I was very pleased. I feel that everything comes down to leadership. The leadership that they have there right now sets the example. All of the staff, including the people in the office, are very involved in the care. They're out on the floor and intermingling with the nurses and residents. They treat everyone equally. It's nothing to see a staff member pushing a wheelchair, and you just don't see that every place.

Based on the communities in the Fort Wayne area, Five Star Residences is the best

The nurses are great and keep the family well informed. If something different happens with my loved one, they make a call to me. I have no complaints about the community. My loved one is enjoying all the activities and the staff keep them busy. My loved one seems to be very happy here, and has made friends.

They lost the house keeper a month ago and they have not been able to find someone else. It has been about a month but they stated that they are working on finding someone. The staff that I have met have been very friendly. This is a good place, they are struggling a little bit right now but I am glad that mom is here and we are satisfied overall. The meals have been boxed and served on the weekends in the rooms right now due to staffing in the kitchen and i was not aware of this. I would like to see less boxed meals.

The community is very clean, and the staff are extremely friendly. They greet everybody by their first name and really get to know all the families. They also have a huge variety of activities.

Our family had an in person tour and it is a brand new facility and everything looked so nice, it was absolutely wonderful. However due to our loved ones health they were not able to accommodate her and they were very upfront with us about it which we really appreciated.

It was an excellent place. They were very professional and very detailed. I just needed to take a vacation, so we brought my mother here for a respite stay. The place is beautiful and met my expectations. It matched the standard of our lovely home, which made her feel at home. And she felt like she was at a resort on vacation. When you walk in, they welcome the newcomers. They throw confetti, lay out the red carpet, and put on their favorite song. She felt so special and started dancing right when she walked in. She ate well. I was able to talk to her, and they made sure she was accessible to me while I was gone. They took good care of my mom. We've used them twice so far, and I wouldn't take my mother anywhere else. If we ever needed long-term care, they would be my choice. The head nurse came to my home to assess my mother, and she made me feel so good about our decision. It was a wonderful experience, and I've been telling others they should come check it out. The owner herself had a mother with dementia, so she created the type of environment she had been looking for for her own mother. I like that she comes from the perspective of having been there and lived it herself. The socialization has been good for my mom. She was able to spend time with other seniors, and she looks forward to that now. They did lots of activities with her. And they just allowed her to feel comfortable in the state that she's in, and they made her feel good about herself.

The staff are working very hard over there and helping our loved one keep clean, and keep his room tidy. They do a good job keeping their eye out on the residents, always paying close attention to everything. Compared to other communities the meals here are excellent, and they always have activities going on and keeping busy.

I would recommend you come look at the rooms and make a place for yourself at Sycamore Manor. The staff stand out to me and they do a great job at assisting the residents when necessary. The food is good, there are some choices available if you don't like what is being served. There are a lot of activities available for the residents to choose from.

We moved my parents here in Mid October. We were nervous and going through all the emotions that go along with relocating your parents into assisted living. The staff at the Lodge are fantastic and have done so much to make Mom and Dad's transition as simple as possible. Both parents are eating better, active, and having more interaction than they've had in a long while. The food is good and the amenities are outstanding. God blessed us by putting the Lodge into our lives.

We have had a great experience at Country Gardens. [name removed], [name removed], and the main nurse have been great to work with. The facility is always very clean and they are good about their covid protocols and keeps residents safe. I would recommend them to others.

The place is great! Residents are involved in activities and singing. It's clean and welcoming. There are some residents there from the area and they can talk of familiar things together. Love that!

It's a great place. We did have a small mix-up with a care issue. But when I notified them, they made every effort to straighten it out. My loved one had her moments where she did really well, and the staff loved her. They were very accommodating. She just became agitated there around other dementia patients, so we decided to move her back home.

The personal attention towards the care they were going to provide to our loved one really stood out to us

This has been a wonderful experience for our loved one. The care and concern and updates of the facility continually to be upmost importance to the care of the residents. We appreciate the buildings and grounds layout and the cheery atmosphere it brings to those who live or visit. The staff is top notch and we are very thankful for each worker. If you ever need a reference be sure and contact us. Thanks ....