Turnaround Solutions

The people that we dealt with were nice and helpful. I liked the cleaning lady. I only met her a few times but she made sure my loved ones room was fresh before my loved one moved in. My only complaint is potatoes and gravy was served often. Her room was on the corner and very pleasant. Anytime I needed help to get my loved ones mail, I never had any issues. I can't give them a 5 as there is always a need for improvement. The upper level had scooters and such in the hallways. They seemed like a hazard for my loved ones mobility issues if she moved on that level.

This is one of the top places in the Columbia area. I like the idea that the community has all care options in the community, from independent living to assisted living and then to memory care if necessary. The staff are great to work with if I have questions or concerns about my loved one. My loved one likes the food that is made available and I like that it is healthier for the residents.

The staff have been great. They're very polite, and the nurses are excellent. Overall it has been a very good transition for my loved one. I think they do a great job accommodating residents who tend to revert back. They have different stations throughout the building that help residents who are remembering their previous interests/professions/daily tasks.

We chose Vitalia Senior Residences because out of the facilities I toured, this one definitely felt like the best fit. The staff were good, I liked the administrator, and the layout is very nice. There is a community feel, feels like one big family. The common areas are very clean but they did not stay on top of cleaning the rooms, but they were very short staffed just like everybody else. I would recommend them to others looking, I think they will be great once they are properly staffed.

So far they've been great! The staff is supportive and has been working with us quite a bit to care to our loved one's specific needs. They're very friendly and very helpful. It's a really nice facility, and very well-kept. It's light and bright. I like that they mix the assisted living residents with the independent living residents, so the assisted living residents aren't shut off in a corner by themselves. They're all treated as part of one community.

Vitalia was a brand new facility when we toured it, you walk in and it feels like a 5 star hotel. It did not feel homey like we were looking for. The price is a base price plus add and that can get very expensive fast.

Our tour at Carriage Court was very good. It was during Covid times, but they were very accommodating. All in all, the places we looked at were pretty much equal - it came down to location more than anything else.

We are having a good experience, my dad is happy here at The Gardens at Arkanshire. The thing that really sticks out about them is it is more like a retirement community, there are less rules and more flexibility for residents to do what they please. I would definitely recommend to others looking.

The kitchen staff are amazing and take great care of my loved one. However, the front desk staff are not the best communication wise. This is a nice safe community for seniors, it is a very comfortable setting. However, make sure you are on top of communication with management.

Our tour experience at The Madison was okay. They just weren't quite as friendly and didn't have the same kind of vibe that we got from the place we ended up choosing.

I liked The Boulevard. One of the things I liked was they had a security system that learned your family member’s habits so they could provide better care. For instance, it could notice if your loved one was going to the bathroom more often and might have a kidney or bladder infection. It could notice your loved one prone on the floor and know they had fallen down and needed assistance. I really liked the system that they had. I also liked that they give family members fobs so they can get in the doors after hours, and swiping the fob automatically checks you in. The person who gave us the tour was very energetic. One of the only drawbacks was the long hallways. It was just a big facility, and we got lost once we got in there.

The reason the meals and dining service got a low rating is because they are shorthanded, but we do understand that is like a lot of other places currently. However the staff that are there have gone above and beyond to step in and pick up the slack. They are really trying to make it work and still make the experience for the residents a good one. The community is nicely decorated and well put together. It is very welcoming, inviting, newer and the amenities are nice. The rooms are built for what they are being used for - like the movie theater room is built like a movie theater and not just a room put together. It is really state of the art.

Our family had a virtual tour and we liked it but it was just going to be to big for our loved one. They were starting to show signs of memory loss and we did not want them to be confused or overwhelmed in a big community.

Our family had an in person tour and it was fine, the impression we got is that it is an older styled facility. The staff were really nice and outgoing but we did not really seem much engagement with the residents.

It is covid times so obviously things are different and they change quite a bit, there have been quite a few staffing adjustments. My loved one is on hospice and has been since she has moved in, there has been some confusion between the hospice staff and The Boulevard on who does what. But for the most part we really like it and she seems to be happy here, she has made some good friends that she goes to activities with.

Our families first impression of The Boulevard was that it is very home like and does not feel like a medial facility. Based on our experience so far we would recommend them to others.

The community / staff at Walden Place is great. I am overall very happy.

I have lived at Walden Place for 7 years and really like it here. The residents are all very friendly and welcoming and the staff is always there if you ever need anything.

The Boulevard was our second choice, I think it would have been a great place for my mom to live. We went with another facility because it had slightly more activities provided which was something that was important to us.