Turnaround Solutions

Overall excellent experience. Very friendly and caring! The staff is very responsive to needs and any concerns. I would highly recommend the Summit for the care of your loved ones. My wife has greatly improved under their care!

Overall - I think that The Parkway Senior Living is a nice place for a loved one.

Crestone is very new and they are still trying to fill out their staff and complete construction. They are doing well moving forward even with the challenges of opening a new facility. When they are fully staffed, I believe they will be a high quality senior living community.

They all seem pleasant and helpful snd try to accommodate your suggestions. However they have to report to their boss too. My mom has recommended to others and a few have moved in. I think this place struggles like all others with retention of employees. It's hard to see someone go that they really like just to start back over again. Food service struggles with employees so the service takes a bit to get served. But the food quality is normally pretty good.

They need more staff. Current staff is overworked. With these improvements I would recommend this community to other families

I believe that this is a special place to live. It is still small enough to have that feeling of community.

Overall the facility is very nice, it's a newer building, clean and well kept. The food is good, the staff is friendly. But they won't try to persuade a resident who needs assistance to take it and they don't communicate enough with the resident's family, at least in the case of my mother, who has dementia.

I would recommend it.

Mostly friendly staff. My dad's needs are being met. Not perfect, but being met. Based on the experience we have had so far, we would recommend this community to other families.

Generally fine. Some operational and staffing management issues and responses to requests have taken more than a single report or request. Then finally addressed. Management fine but trickle down actions slow. Facilities excellent. Restaurant service outstanding. Wellness care generally above average.responsive Management open to listen and quickly pass along concerns.

Friendly, helpful staff. Nice facility. Visit twice weekly and consistent care and experience. I would recommend them to others looking.

My Dad has been there about three months and he has loved it! He is very picky on food and I was very worried about that but he has really liked the meals! He loves having people to talk to as well and there is always activities so it keeps him more active. They have a workout facility which is equipped well for him to use. They also just remodeled it all and it looks FANTASTIC! Great place to live for him this far and staff has been great.

Based on the experience I have had so far, I would recommend this community to others but for not those who are in a wheelchair. It is not wheelchair friendly.

Our experience so far - The staff are very friendly and helpful and the quality of care seems good. However the food is inconsistent and the activities are just fine. As for value, all homes are way overpriced. The Kentridge seems to be one of the better ones for the price.

Montvale Estates had the best floor plan and storage closets out of the 5 facilities we toured. [name removed] died in September and was satisfied with Montvale until they lost their 5 star chef. Then she started complaining about the food They do need to hire a chef that considers the best and most nutritious foods for seniors.

It is a very nice place , people are very friendly. Unfortunately my mom has not been there very long and has been hospitalized several times- so not much experience. All the workers seem very friendly and professional. Community is clean.

I would say that you get out of it what you put into it. Get a place on the first floor if you can. The people are really great and the other residents are very welcoming. They're very overworked and understaffed but they're great at looking after everyone who needs them.

The staff was very good and friendly and they always kept the facility very clean.

Mom hates the food. She does have mild dementia, so her feedback is not spot on. All issues have been handled asap. She loves NAPS that does her care. The housekeeping is okay. I do go in and help. [Name removed], the recruiter, is very nice and the move in process was easy. They have one slow elevator. We are happy and mom is too. There are, I am sure, fancier places but for the price we are happy and most importantly mom is happy. She is clean, fed and is well taken care of. NAPS has done amazing things for her!

My loved one is currently a resident at Holiday The Cambridge and most everything has been great for him so far. As far as I can tell, it is a very nice facility for the money. I couldn't find any other place as nice for the same price. Based on the experience, I would recommend Holiday The Cambridge to others.