Trustwell Living

At the beginning we had a problem, they were not cleaning my brother's room on a regular basis and i had to get on them but now eveything is fine. Actually, I think I had to bring it to someones attention twice, but now it's being taking care of. I think they're taking very good care of him, he goes to Mass and he does the Rosary but he doesn't do any more than that. Due to a stroke, it's left him unable to speak so communication is difficult for him. Since December, we were told that they were going to be on the medicaid waiver program and they still aren't, which really concerns me. i understand these things take time but that was one of the top reasons we moved him there but if his money runs out we're going to have to move him and I really didn't want to have to move him more than once.

Very nice facility with complete attention to residents' needs. Staff friendly and caring. Nice apartments. Residents seemed happy and well cared for. Clean and no smells.

Studio for assisted $2350/mon with 5 levels. Level 2 is $1200 additional, level 3 is $1800 (total for Dad @ L3 is $4150/mon. Memory care level 1 is $4450. Total $8600/mon. No community fee at this time!!!

Very nice and clean. Lots of aides around although not secure. Right around the corner from Winton Road First Church of God.

Mom and Dad might be able to live there together. Approx $4950 per mo.

Bickford has a lot of potential. Loved the people!

AL two story w/elevators. Mem unit setup was nice, resident plays piano every day. only 2 men, on about our speed. Cheereful aids interacting freely w/ residents who were not napping. Private rooms Bed, Chair, sm table or desk/dresser. Private baths.

Our family had an in person tour and we just did not really get a overall warm welcoming feeling to it. We did not think that was going to be a good fit for our loved one.

We chose Bickford of Raytown because they said she could have her meals in her room (since she is unable to walk) at no extra charge. Every other place told us she could not do that or there was a big fee. There was some confusion about that from staff members because it is their policy to charge. That is one issue we have had is internal communication. One person says one thing and someone else says another thing and I have to end up calling the manager to get the truth. But they have been extremely friendly and always try to be very accommodating to our family.

What worries me is keeping my mother mobile and her quality of life good for her. She is 96 and has to keep moving every day so she doesn't end up bed ridden . Because of her balance problem she can't be alone when she is walking. Since her family can't help we have to depend on aids . There never seems to be enough help in a timely manner for someone unable to meet her own needs. My mother likes her home and the staff. I find them always ready to listen in these trying times. It's a good place.

Beautiful and homey place to call home! Wonderful and caring staff!

My mom was at Cherryvale Place for about a year. The staff was real friendly and helpful. My mom was on the Alzheimer’s floor. I wished that they had more activities at the time she was there. The big plus of her stay was the front desk receptionist [name removed]. She always greeted us with a warm smile and hello! She was always willing to go out of her way to help us with whatever we had questions or concerns on. She is always warm, loving and helpful to the residents also. A real plus to Cherryvale Place!!

[name removed] the receptionist was very polite and friendly. She is really good with people. She helped me get a part-time job there. I left for personal reasons BUT I really enjoyed my time there and really liked my co-workers.

Ridgeview Place is a very warm and friendly place, The entire staff is always ready to help with any concerns. Everybody is so friendly there.

The CNA's +RNs/LPN's are very nice. They always answer my questions and do what they can to help. The food is ok, I don't know what you can do to make it a little better. I'm not telling you what my father says. I had to clean the windows, there was a white film on them.

The changes in the last year are making things better in the home.

We took a tour at Eagle Pointe Place, and while we thought that the community itself was nice, and that the staff was friendly, it was just too big for my loved one. I did not think that such a large place would be a good fit for us.

While looking at numerous places for my loved one, this facility seemed nice. The feel of the atmosphere seemed pretty homey and they did some updates that made the place more appealing. The size of the rooms was great and the pricing was reasonable too.

The staff here did a great job showing me around and answering all my questions I even enjoyed the luncheon they served me while I was here. This community was very nice and I was considering moving here. I would definitely recommend it to someone looking into a small community.

[Removed] does a great job. We also like the music program and the ministers who come on wed nights. Food could improve.