Trustwell Living

I like all the care partners. They help me out a lot as far as doing my laundry, making my bed. There are no stairs, which is good. Everybody is friendly! The staff is very caring and funny! They make me laugh! If I have any problems or if I need anything, the care partners are always there.

The facility and the staff are top notch. My Aunt has been a resident at Westwood Place about 4 months now. I know she receiving excellent care. The staff and administration consistently have awesome activities for the residents which they all enjoy and it helps distract from the Covid-19 restrictions and frustrations that we all deal with daily. I would highly recommend Westwood Place for anyone looking for a caring and dependable home for their loved one.

Great staff, clean and we'll run. My mom considers this is her home.

This is the perfect place for people who don't feel comfortable in a large community. We chose this community for this reason. Before COVID, they would come and get my mom and take her to activities. They introduced her to to table mates and they would get help her to the dining room. I would recommend this community to other families. For my mom, it is the perfect place.

The staff at Fairfield Place is great. The food is okay. They have a lot of different floor plans, Mom is in a medium-size unit and it is nice. They have a secured outdoor courtyard for the residents to use.

The genuine care and concern for our Parents has been phenomenal. Working through the transition from their beautiful home...to their new home (much smaller) has not been easy. However, the advantages and safety and peace-of-mind have outweighed many of the challenges which we've had to overcome as a family. The Staff , The Entire Daily Team, Nurses and Therapist are such a treasure. You always want to know that the folks caring for your Parents...will respect and love them just the way they are. The Staff and Team at Urbana Place, allows us to be reassured that our Parents are enjoying a safer and more robust quality of life. Is everything perfect? Nothing is perfect (in this world)...but it's good to know there are individuals helping us, doing their best to help our Parents during this time of their life! Our Parents are Precious! Thank you for all you do!

The Russ Place in Ruston, Louisiana is a nice place to be. The grounds are very nice, the staff is very helpful and the dining is to live for. We have a nurses on duty from 7:00 am until 7:00 pm 7 days a week and have an activity director here Monday thru Friday.

Highlander Place was a very good fit for our dad. He liked the smaller size of the building, the family feel and the caring and friendly staff/caregivers. The food is good, the building is clean, and the exercise class is very beneficial. He loved the "country" setting and that he could see wildlife and birds from his apartment. [name removed]

My Mother in Law was a past resident at Highlander and received great care. Now, My mother is a resident and we still love this home! It's fresh, lively, inviting, organized, efficient, cozy, and welcoming! I can not say enough good about it. It's been the perfect solution for mom and our family to put our minds at ease knowing she is getting loving personal care by a terrific staff! [name removed]

The staff are friendly and caring and informative about your loved one. They always seem genuine.

I live at this community since July of 2018. I have been in the Longview/Kelso area since 1957. This is the best location to have lived. I am 98 years old and will be 99 in June 2019. I have been married twice and lost both to cancer. Have a daughter and a son. I have enjoyed my stay here at Highlander. [Name removed]

I live in this community and my loved ones lived in this community. It is expensive for me to live here, but all my relatives lived here. So I call myself a Washington Hillbilly. [Name removed]

Staff is very friendly and helpful. I am always updated on my moms changes and they listen to my request. She really likes the meals. She is getting around better now than she did before she went to Fairfield Place.

the staff is wonderfully warm , and when you visit they know me by name . always helpful and I know my grandmother is getting the best care , I would recommend this place to any one . I sleep better at night knowing someone is always around for my grandmother at night

I feel the communication between staff members is lacking. Beds don't get changed and bathroom in her room doesn't get cleaned when she has an accident in a timely manner. Overall cleanliness is great in all the common areas. Getting in and out of the facility is frustrating because you have to be let in and out by a staff member which are sometimes hard to find. Overall we are pleased with the facility.

The Wildflower Place is a wonderful place for my mother to stay in her twilight years. The entire staff, Administrators, Healthcare and the Technicians, are all fine caring people. All very friendly and kind, they all treat mom as if she were special. I would recommend Wildflower Place to anyone needing to find a place where a loved one could live and receive the care he or she needed.

My dad had a respite stay of a week at Blanchard Place as we were waiting for a room to open at a facility in our hometown. [Name removed] the Community Manager, went above and beyond to ensure that my Dad, had all of his needs met. She personally spent time with him and was available to speak and support the family whenever needed. While his time at Blanchard Place was short, I wouldn't hesitate for a second to have him stay there again for respite. The Blanchard Place Community is a wonderful facility - beautiful, well cared for and staffed with caring individuals.

My mother has lived at Cimarron Place for 8 months. They worked with mother so the cost of living here was something she could afford for her level of care. My sisters and I liked the small and personal size of this facility so mother would not be afraid of getting lost. We wanted her to feel confident to get out of her room and find her way around. I appreciate the staff and how they check on her, I like all the activities and the great meals they provide. Mother always says the staff here are so friendly and kind to her. She also enjoys visiting with the other residents too. I hope mother will be able to stay here a long time.

Three months ago I was forced with the fact that my mom could no longer live alone in her home of 60 years. After a month of researching communities to admit her, I chose Terrebonne Place Assisted Living. My hardest decision has turned out to be my best decision. This community fosters a positive and caring environment due to their great staff members who strive to have the residents live in a welcomed and homely environment. The friendly and loving staff is available 24 hours a day in case my mom needs assistance through an emergency call system which really gives me piece of mind. At Terrebonne Place, I feel every physical detail from the lovely grounds to the well planned apartments along with the great variety of activities provided daily assures me the comfort I was looking for in my mom's new home.

It is a hard adjustment for my love one moving here, but I think she’s happy. She is getting the right care and she’s actually getting out of that room. She’s being for social and interacting with other people instead of just conversing with me. The staff here is also very knowledgeable and communicative. My love one and I agree that they could use more staffing, but with the amount that they have they are very competent in giving the correct care to the residents. The nursing staff is pretty good with her, they assist with straightening out her pills and they always call me if there is an issue. My love one goes down to the dining area to eat and she is making friends. The other residents that she socializes with are very welcoming. Also, a good feature is that if you give them a days’ notice they can take you to doctor appointments.