Trustwell Living

My mom & dad were residents at Russ Place and loved it. The staff always went above and beyond to help them and the family with anything. Michelle was especially helpful and nice. She made the transition very easy and comfortable for everyone. Thank you!

They are treating her really well at Bickford of Springfield. I am pleased with the care they are giving her. She has been diagnosed with Alzheimer's. The staff is just fantastic at this facility. For what she can do the activities are good. They do try to get her to come down and eat meals. She is doing okay here.

This is a great facility. The staff is kind, loving and caring and treats the residents like family. The building has a warm, homey atmosphere and the residents seem to be well adjusted and happy there. Wonderful

Overall I am very pleased with Bickford of Overland Park. The facility is clean. The staff are friendly. She is getting good care. It has been a good experience. I have no complaints about this facility.

The staff is friendly and really care about their residents! Management is always looking out for what is best for those who live here. The building is always clean and since it's a nice small building I always feel secure knowing that my loved ones needs are always met and that they are never alone.

Warm and welcoming is the best description. Friendly, considerate staff are so helpful when we have questions about Dad's care. The nurses have been wonderful with medication help. With his limited vision issues, the staff is conscientious about telling Dad their name as he learns their voices. The facilities are gorgeous and Dad raves about their food. I agree, after eating with him there a few times! Dad hasn't participated in many activities to do vision limitations but in reviewing the schedule, there is a good assortment.

The staff of Linkville House are without exception the most caring and kind people I have ever known in the field of elderly care. Our mother spent her last years there and was so cherished and well taken care of that we are grateful beyond words. Ever single staff member gave her personal and sincere attention, and understood her personality and her individual needs. The facility is small enough to feel like a real community, not an institution, which was very important to her. It is clean and fresh, and has a wonderful large protected courtyard for fresh air and green space. The activities director is delightful and truly effective in knowing all residents and keeping them involved at their desired level of social interaction. My sisters and I could not be happier with the experience and I can highly recommend this setting to anyone seeking a place where elderly people can live with dignity and a very high quality of life.

The staff has been wonderful! MountainView House was the answer to prayers for a loving, upbeat, professional place for my mom to call home. We feel we've been blessed!

Well my loved one says that the food there is very good and he also likes staying there. He likes all the staff and they take really good care of him. I would recommend Bickford of Overland Park to anyone.

My mom lives here and they treat her just like she is family... I visit frequently and I can ask what she has been doing and the staff is always aware of her daily activities. The staff is wonderful and caring.

I am loving it here. I can't tell you how happy I am about this move. It was the best thing I have done since I moved to the Northwest. It's a nice place, it isn't fancy, but it's nice and clean. Everyone is beyond wonderful. The food is wonderful They have two of the best cooks. They have gone out of their way to help with my husbands blood sugar, they make a lot of sugar free desserts. It's been just great!

What a welcoming home for my grandma! My grandma needed a new place to live where she could still be independent, but would have the assistance she needed when she asked. The employees at Plum Creek Place have been a true blessing to her. They are kind, courteous, outgoing and truly care about her wellbeing. She has made a lot of friends in the community and enjoys being able to participate in activities but also read a book in her room if she prefers to be alone. The leadership is strong and they address any concerns promptly. We couldn't have found a better place for grandma that Plum Creek Place.

They were excellent! They took very good care of my dad and they are very attentive. Any time I call with a request, they always give us top priority for anything that we need. The only thing where I think they can improve is with the meals. The food is kind of bland. Meals could certainly improve. Other than that, everything about the place has been great. They took very good care of my dad. They make the care of their residents their top priority.

I moved my parent to a smaller assistant living called the Crawford House. They are much happier. The care they get is great. I love the people there they are very friendly. I love the director, she has a heart of gold with the residents & is willing to work with the family members in any way she can. When it comes to my parent I'm very protective and watch there health & care like a hawk. I'm really pleased with the Crawford House & couldn't ask for a better place for them. Thank you so very much for taking such good care of them.

This place is extremely GOOD! They provide programs to entertain the residents. The people here are easy to work with and very pleasant to work.

Very infotmative. Helpful.

Nice community.

They've done a really great job overall at Kingsbury Place. The staff here are friendly and professional, and they've been very accommodating in regards to my loved ones specific care needs. My parents have very different care needs but the staff here have gone out of their way to make sure they can stay together while both still getting the care that they need. My Dad has also been somewhat difficult to work with and they've been nothing but patient and kind to him.

This is a happy place. It's not only clean, but the details have been given a lot of attention. The dining room looks a feels like a nice restaurant. The lobby and surrounding sitting areas are always seasonally decorated. Residents are strongly encouraged to participate in the creation of activities that appeal to them. The staff is very friendly and kind. The apartments are very nice and residents are free to decorate them as they wish. My mom is extremely happy living here. Her health has improved and we are confident that she is well cared for. As another reviewer has said, the finances are the most difficult challenge to address. Most folks of the age of the majority of residents are probably eligible for VA benefits. Ask the staff about this when enquiring about residence. It takes awhile, but it's definitely worth it.

The facility is beautiful. There is no smell, it doesn't smell like a nursing home. The only thing is It isn't what they charge. A place for mom was off in the pricing. around $4,000 off . A place for mom needs updated information with better range of cost so people know there are other charges as well. Other than that, I think it's a great place. The people are very friendly.