Trustwell Living

They've done an excellent job here overall. They did a really excellent job during the tour interacting with my loved one and answering her questions about the community, and really won her over. They've remained personable and friendly and she's really been enjoying herself. One aspect I think they could work on is to increase the frequency of the activities. I like what they've got, they just need to happen more often.

We toured this community when we were looking into care options for my loved one. Everything we saw during our tour looked very nice, it was a well kept clean community, and the staff were all very friendly and professional. This wasn't the community we ended up selecting but was definitely somewhere we considered.

Sterling House of Fairfield is wonderful. It's a very nice facility. My husband really improved in there. It's a nice, small place where everybody knows everybody by name. I can't say enough good about them. I would say they are low to normal for cost. I liked pretty much everything. They had a problem getting the billing straight but they tried their best to get it right. I felt like my husband needed more socialization and activities which the did. When he was there he improved immensely and he still goes back and volunteers there now so he gets that socialization with out living there. It worked out great!

Very nice memory care. Assisted living apts 1 room very sparce and plain

Unfortunately while our loved one was at Ridgeview Place they declined very quickly - it was nothing of the communities fault it was the type of dementia they had. During that experience we were very happy with the community. They had a lot of great helpers and aids that became very special to us. The nurses there were just fantastic.

It worked really well for a respite stay. The admissions process was very easy. They allowed us to bring the furniture that made my loved one feel comfortable. Overall a very good experience for us. The staff were excellent to work with and they are great people. The staff were on the ball due to a medical emergency and helping get the emergency personnel to the community for our loved one. We are still waiting on a refund for the days that my loved one was no longer able to be in the community due to the medical emergency.

Good community, on older side. My loved one didn't care for the fit or feel of the community.

I would recommend Suncrest Place to others for their loved ones. They are very friendly here, and the community is on the smaller side which makes it more personal. The staff are responsive to questions or concerns the family has, there are times it can take a while to hear from them. Medication management, dressing, hygiene, and bathing assistance are some of the types of care the community has been able to assist my loved one with. Three meals a day, the room, housekeeping, laundry, and changing of linens are included in the monthly price.

We had a really good tour experience with Bickford at Mission Springs. The only issue was the cost was higher than some others we saw and I had a few concerns about the facility itself.

It is a smaller sized community which we really like, the staff are all very nice and they do seem to have great medical care.

The staff have been very helpful and courteous with our loved one. This is a good place for your loved one and a small community. The staff really care and are dedicated and overall this is a great value.

The staff member genuinely care about the residents and are very responsive to their needs. They had great communication with our family, and overall we were extremely happy. The staff went above and beyond to make things happen quickly for us even during the covid exposures and lockdowns. The .5 would be small things related like being short staffed at night especially during the evenings.

We chose Preston Place because it seemed like it would be the best fit for my loved one. The rooms here are a good size for what she needs. The staff members really seem to care about the residents which is something that we find very important. I would recommend this facility to others looking.

What we have seen so far is the rooms themselves are a little bit dated. I performed some small repairs myself in my loved one's room. The repairs that we had asked of maintenance had been done in a substandard manner. So we've had little issues like that. But I understand that their focus is not necessarily on the facility, although I think they would have fewer problems in the long run if that were the case. At the same time, the general, overall condition of the place seems very good. They keep things very clean. She seems to like the food, although she wishes they had a little more variety at times. I think they're supposed to have Cokes and snacks and things out in the afternoons, but they're not doing that right now because of Covid. Also because of Covid, they're not running the usual schedule of activities. And I understand that's outside of their hands. We felt that they needed to be more clear about the annual increase. It's based on Cimarron's calendar, not how long your loved one has been there. So we ended up having a significant increase after only about two months. But the staff have been very friendly. I still give them a superior rating, especially compared to other places we checked out. Overall we're very happy. And more importantly, our loved one is very happy.

I feel my loved one is very happy at oak creek. He really likes his room and the staff is very friendly and helpful. They really went out of their way to make sure he knew what to expect. I would recommend this community to others based on my experience.

This is an assisted living community so your loved one needs to be more independent due to the lack of medical staff. The community is kept very neat and clean and the staff was very friendly and they were very accommodating. The food is good and they have lots of activities going

The staff is willing to help the residents. One of the activities include bingo and other games. The communication with the staff.

I would say to check this community out for your loved one. I have seen several activities displayed on their Facebook page. This has been helpful for us to still see our loved ones. They have painting, decorations, birthday celebrations, and other holiday celebrations are a few activities available for the residents. I am very pleased with this community for my loved one.

My husband and I have lived at Eagle Pointe Place for 21/2 years. We love the place Great apartments that you can make your own (bring your favorite furniture and remembrances) with you. The staff is awesome and very helpful. There are many activities for you to take part in. We have a beautiful patio and balcony so you can get some fresh air. If you are able you can walk around the property for your daily exercise. You will make a lot of new friends and enjoy each other's company. The place is very comfortable and inviting and welcoming. Come see for yourself

I wish the community had skilled nursing on premises. I would absolutely. recommend this community. The Executive Director is great, and called to check on my loved one is doing after a few medical issues. They call back when they say they will, and the follow through is excellent. Due to the community not offering the skilled nursing, I had to move my loved one out of the community. I wish I could've kept my loved one in this community. The staff are so nice and accommodating.