Trustwell Living

Caring staff- Administration listens, addresses any concerns in a timely fashion.

Mom loves it here. She has only been here a few months but she says its like being on vacation everyday. The staff is great. The move in was simple, the nurses are great and the office staff are always available and very approachable. Mom says the food is good and you can tell the cook has been there for a while. There are activities all the time, they just went and seen the lights for Christmas as a group. Everyday is a relief for me, I used to worry about mom all the time. I would drive over to check on her and have to clean up the house and do shopping and chores. Now I just get to be her daughter again. We should have made this move long time ago.

They have done everything well! It is absolutely the perfect place for my parents. They have gone over and above to make us feel welcome. When they said "welcome to the Bickford family" they meant it - it really is like a family. It is so great to know that dad is being cared for so well and is happy. I could not have asked for more! I wish that more people could have this kind of care. The one thing I think they can do would be to have one more nurse. That poor nurse they have works so hard!

What I really like about Oak Creek Place is that it is a privately owned facility as opposed to a government owned. The advantage this offers is that they can work together with the families on the rates. That's not to say that they are cheap, but compared to half a dozen other places I checked out they were more willing to work with us. I found that very appealing considering the government ones you really have to clean out your savings and everything else in order to afford being able to live there.

Really liked it, impressed. I thought it was clean and the people were friendly, there were some activities that we observed, liked layout, The studio was nice, Nice courtyard. One thing I look for when visiting a community is odor, smelled clean and looked clean. They offered us a good deal, so much money off, a discount for a couple months, 2-3000 is what we would have saved

My aunt loves doing the activities more than anything else in the world, and they provide some of the best! The experience for the entire family has been very positive. Any time we have questions they always provide very helpful answers and guidance. The only area I can even think of to improve is that there was a time or two where the soup has been too salty and not hot enough. Other than that, it has really been a really positive experience.

Mom loves it at Bickford at Mission Springs! Plenty of activities which mom loves. I honestly can not think of anything they can do to improve. Mom is very happy, and if mom is happy I'm happy! Five stars across the board!

My mother has resided here for 5 1/2 years and is very happy here. The staff is very caring and friendly. I would recommend Kingsbury Place to anyone.

We are so impressed with Kingsbury Place. It is a as elegant as a five star hotel and quite possibly kept cleaner. Starting at the regular staff tot the managers, each resident is treated as loved family member. Our loved one is very well cared for and is very happy they chose Kingsbury Place. He also loves the food and food choices.

This is a beautiful facility. Always nicely decorated. The common areas and the dining room are lovely and welcoming. The staff is always helpful and friendly, without exception. My mother is a resident there and I believe she gets excellent care and has a lovely apartment for her monthly fee. The nursing staff is wonderful and always on the spot to help or give care whenever needed. The activity director is busy with many activities for the residents every day.

Great place to live.

Very helpful staff. Very good facilities. Nice location. Well kept up.

I was very impressed with the facility and the staff. They were very thorough in asking questions regarding the needs of my Mother and the cleanliness and the fact that she could have her dog is ideal. My other family members, however, are not comfortable with the fact that she would be in a assisted living setting where she would have her own 'apartment'. They are concerned she could fall in her room and not have help immediately. We are still, however, leaving it open as a possibility.

Bickford of Overland Park: A wonderful, warm, and inviting place. My aunt was only there for a short time, but they were very good and caring to her. What I really liked about it, is that it's small. Everybody knows everybody.

My experience with Oak Creek Place has been good so far. They worked with my loved one to get him in at a reasonable price. The facility itself is really nice, absolutely very clean. The place is very nice; excellent.

The Russ Place was an absolute godsend! My father was having bypass surgery and needed a "respite" room for a few weeks to recover as he lives by himself out in the country and my brother and I live in a different state. Before his surgery, we met with Michelle and Angel who are phenomenal ladies where it's obvious that caring for people is their passion. * My brother and I were extremely impressed with the facility as well as by the entire staff who were all friendly and professional. The Russ Place even provided a welcome sign for my dad upon his arrival. * It was conveyed that social events are held quite often for residents to feel that they are part of a community. My dad was invited to attend the big fish fry that was coming up. * For a few days after being released from the hospital, my dad could not make it to the dining room for meals so the staff brought him his meals. Even though my brother and I did not eat in the dining room as guest, we saw the meals that were provided to my dad and it all looked delicious. * They have someone on the premises 24/7 in case of an emergency. The residents have pull strings in the rooms and can wear a pendant in order to call the person on duty. The care they showed my dad was wonderful - they had someone remove my dad's surgery stockings before he went to bed and put them back on for him in the morning. * The facility is clean and has amenities such as a salon for haircuts, computers, and a beautiful enclosed patio for those who want to soak up some sun especially after being in a hospital room for over a week. My dad mentioned that he was able to get a haircut at the hair place which made him feel better. They have a laundry room on the premises and someone who will wash/dry clothes as needed - even when it's not laundry day. :) They have someone to come in and clean the residents room on a weekly basis. * The price was reasonable and definitely well worth it. I cannot stress how much of a blessing the Russ Place was to us during our time of need and I would recommend their facility to anyone!

They've done a great job so far at Bickford at Mission Springs, I'd give them top marks across the board! It's a well kept, clean, nice looking facility, and the staff are all very caring and professional. And they're the friendliest people on Earth! I've had some experience with other communities and the staff at Bickford are far and away the best I've worked with!

I can not say enough wonderful things about Bickford. The staff have gone ABOVE and BEYOND anything that I could have expected. They made the difficult transition from my mother to living in assisted living much easier. It is very difficult dealing with a parent with memory issues, and the staff has made me feel at ease knowing that she is in good hands. The building is amazing, the food is great and the activities they offer the tenants is quite remarkable. Every time I have called, I have felt that the staff truly care about every concern I have and making my mom feel at home. Many times the director answers the phone which is very comforting. As independent, assisted living and memory care tenants lives together in the same building, my mother is not separated because of her memory issues which I feel will give her more of a sense of independence. I feel very confident that she couldn't be in a better place.

I think Oak Creek Place is excellent! It is a nice looking, clean facility, and I like the location. It is in what feels like a secluded area, not close to a main road, so it is calm and quiet. The staff are all friendly and professional, and provide excellent care. They also do a great job with the food. Overall it is a very nice place, and a great value for the price range.

When I walked in the front door, it was bright and everyone was smiling and welcomed me. Lisa gave me a tour and answered all my questions. Lisa said they have 10 residents at this time; which I thought was great for my father. He will get the care and one on one he likes to receive. I also had the pleasure to meet the RN and the Executive Director. They are very friendly and down to earth professionals. My father will be happy here.