Trustwell Living

Oak Creek Place is incredible. The concern of the administrators when I went through the interview process was fantastic. They answered all my questions, were very transparent about every aspect of the community, and they wanted to know if I and any suggestions for how they could best care for my loved one. The food is very nice, and they have a wide variety of options to suit everyone's needs. The have a huge amount of activities. They have an in-house movie theatre, beautiful craft rooms, and everything about the community is wonderful. Even the house keeping staff are certified caregivers. This community is just comfortable and lovely, and I would absolutely recommend it.

This facility has been more than what I expected. They have always been available to me if I need anything and they are very accommodating. The staff treats my Mother wonderfully and they even tell her when meals are being served. Recently my mom has been in and out of the hospital and the facility has been nice enough to send her cards and flowers. It’s nice to know that they think of her. I would recommend this facility to other families.

I recently went on a tour with a coworker. We both work in the Healthcare industry. We were extremely impressed by the staff and building. Russ Place does not seem anything remotely like a nursing home. I would have no problem recommending anyone try Russ Place for loved ones is need of such a community. I fact, I would definitely want my loved ones to have such wonderful care and living space.

After several visits and tours of Russ Place, I am impressed with the quality of the environment and programs offered. The individual resident and their specific needs and levels of care are assessed as well as ways to foster their independence. The staff was especially helpful in providing answers to questions, helpful resources, and encouragement. Several residents also expressed very positive views in regards to their improved quality of life since moving to Russ Place. Much effort appears to have been made to provide a healthy home environment. There were no hints of indifference or of an institutional setting. I highly recommend Russ place and their staff and would consider moving there in the future.

I lived in Ruston for 21 years. I came back to visit a friend in Russ Place. It is a wonderful place, and people seem so kind and helpful. If I ever needed a place or a community to live in Ruston, Russ Place would be my first choice.

Nice place. Very interested in moving my aunt here, staff answered all our questions. I could tell they loved what they do.

My husband and I are pleased to have Westwood close to our home so we can visit every day. We feel that the staff really care for my father-in-law in the way they take care of him.

We love Westwood Woodsfield! The staff is so kind and caring and the building is always clean. The meals are very good. I am satisfied that [Removed] is well taken care of.

The warm, personal care that is given to residents as well as the activities that are scheduled here surpass any other community. The locked community is a bonus and ensures loved ones are safe.

I visited this community in preparation of moving in my uncle when the times comes. The first thing I thought when I walked in was – man, it smells nice in here! You always here, first impressions are everything and Russ Place did not disappoint. For this reason among others, we will be moving my uncle into this community.

Russ Place always has great activities for my grandfather. He loves playing bingo, exercising and bible study.

I was called within hours of the referral and the person I spoke to was great in listening to all our needs and answering all my questions. We weren't able to make a connection with touring the facility on the same day because I couldn't come until later in the evening but I let her know that I would figure out my schedule and call her back.

As a nurse, it's great to know that Mom is safe, living life at her best with the assistance of such kind and caring staff. She rests easier and we do, too! We have no regrets in Mom's decision to live at Urbana Place!

My mother has been here for going on three years. Since her arrival her condition has changed dramatically. I have been very happy with the flexibility the Urbana Place has provided for her and the understanding shown to her by the caregivers. Oftentimes I feel they treat her more like family than they do a resident.

My mother was here several years ago and had excellent care! Now my mother in law lives here and once again, she's receiving superior care. The staff are all wonderful and do everything possible to make this a great place to live.

My mother has been here for 4 years and prior to moving in we looked at 4 other care facilities. She picked this location over all the others even though one was closer to my home.

Brought mom over [Removed] and it was a great experience. Everyone is amazing. Haven't met one person we are not happy with! Originally she moved in with my stepfather who passed away in March and the community handled that situation top notch. We well satisfied at urbana place and we feel like she is getting the best care possible! Everyone needs a raise

The service and the staff was excellent!

The dedicated staff and management are top notch, The staff care for their residents like they are their own family. Urbana Place is and always will be my number one choice for long term care.

Well my wife’s grandma lives here. She seems very comfortable here. Nice people that work here. Very helpful I know she came from Hawks Ridge and was very unhappy there. She has been here for sometime and loves the intimate setting.