Trustwell Living

I was very pleased with my tour. The Residents were enjoying singing. I have had positive feedback from 5 friends that have had loved ones living there.

I placed my 83 year old husband at Kent Place in late 2018. He's got dementia , without many of the obvious behaviors associated with that decline in his sunset years. My mother, then 90, when I began the education, needed assistance too. Unfortunately she passed in 2017 at the time in a good AFH. I have been and still am the only caregiver/advocate locally. After 10+ years of doing my best to evaluate facilities for both of them, my research, search group participation, and my local ombudsman office, as well as a recommendation from a nurse friend, lead me to Kent Place. I wish I had found Kent Place way before my initial tries for placement of my husband & mother. It takes being present at where one chooses to house your family member. In almost all places, I was there most days or contactable by phone. I tried both large and small communities, including adult family homes before I found Kent Place. I learned not to trust "promised" activities or caregiver to resident ratios made mostly by marketing people in the larger facilities. Without exception, these promises were never realized or were misrepresented. At Kent Place they didn't make any promises, they just delivered on their word. With my experiences I saw this immediately at Kent Place. It truly felt like "HOME". Thanks to a very creative Community Relations Manager, even holidays were "FAMILY" to everyone. Not just the residents, family members, and staff, but the surrounding community as a whole. My husband has thrived at Kent Place. It usually takes in my experience 2-3 months in residence to find out how effectively a facility works. It literally only took a couple of weeks to see how the entire staff at Kent Place worked together as a team. There was an evident stability and low turnover. From the Executive Director, Care Services Manager, med-aides, and resident care partners, to maintenance, housekeeping, and dining services, I learned they were all on the same page, which is essential to the success of a facility. It has been over 6 months since I moved my husband in to Kent Place and this philosophy continues to this day. One comment from the communities Executive Director, [name removed], and the Care Services Manager, [name removed], is one I truly value. It is that they run Kent Place like they will/would reside there themselves. To me, Kent Place is a model for how all our elder care communities could and should be run.

The facility did a great job with the tour and giving us information.

I highly recommend Kent Place because they are family oriented and their quality of care is excellent. Their staff is beyond amazing! When we first visited Kent Place, it was so welcoming and inviting that my mom, who had been reluctant, was ready to move in immediately. My mom has Alzheimer's and Kent Place has been absolutely wonderful with meeting her needs and my expectations. Some day I expect to live there myself!

Very nice place . a small friendly family feel. Staff is very good. Each day usually has something going on for the residents.

Very reasonable cost and extremely high level of care. Feels like HOME:)

Beautiful place with such a loving staff.

I love this place.

I absolutely love The Mansfield Place!! The staff was more than welcoming. If I were to make the decision, this is where I would place my loved one.

Westwood is one of the finest facilities we visited befor placing our mothers. The administration was very helpful in both evaluation and placement. My review for Westwood is based on the care of our mothers. The staff is friendly and genuinely cares for the patrons. Westwood provides many activities, the food is excellent, I know because my mother doesn't complain. The facility is always neat, clean and hopping with enthusiasm I would recommend this facility to anyone.

the staff is helpful and very courteous

I like the oversight and friendliness of the medical staff. If there are any medical concerns, the nurses are quick to contact a family member. Administrative staff is very friendly and accommodating. The theme-night choices have been very entertaining for the monthly family nights. We are very satisfied with the facilities and care our mother is receiving.

Parkhurst was an answer to our prayers in so many ways. Mom needed assisted living ASAP, and the staff worked with us as hard as humanly possible! They have us realistic views but helped greatly by listening and respecting our needs. Very positive and great "can do attitude." Incredible patience! Thanks [name removed], [name removed], [name removed], [name removed], [name removed], [name removed], [name removed] - steadfast crew!

our family can be at ease that our grandmother has friendly staff to help her a wonderful place , I would recommend it to any one

This is the best value Community for my Brother’s Care, who is suffering Dementia (short term memory loss). Over the last two months my Brother has been in this Community, my Brother has settled in very well and any issues have been dealt with promptly.

They welcomed my father as as "emergency admission" for 30 days due to my mom being in the hospital. Nice community. The staff was very accommodating as we were able to complete the home visit and move in the same day. My mom has since joined him.

Kingswood Place is by far a great value and a caring place. My brother has adjusted to Kingswood Place after over 45 years of being on his own, while dealing with his onset of Dementia (short term memory loss). Kingswood Place has worked with me to assure the best Care for my brother. Issues have been dealt with quickly and to our satisfaction. The Kingswood Place Community is an outstanding value and has strived to be the best in the Phoenix Area. Thanks for your recommendation.

My Mother enjoys it because it is smaller, more personal, quiet, and peaceful. People are very kind.

They welcomed my father as as "emergency admission" for 30 days due to my mom being in the hospital. Beautiful community. The staff was very accommodating as we were able to complete the home visit and move in the same day.

We found Ridgeview Place to have all the emenities we were looking for. Staff were very personable and helpful. The rooms were sufficient for my dads needs. Most of all it provides a home for my dad that can meet his needs for the rest of his life.