Trustwell Living

Cimmaron works quickly and professionally to get your loved one the best care possible. [name removed] does a great job in the activity department with unlimited events for your loved ones to attend. [name removed] and her staff are all warm and welcoming and [name removed] is very in tune with meeting the needs of her families.

Astor Place provides a good quality experience for the people that are there. What stands out to me the most is that it's a smaller community with approximately 29 residents. The staff don't seem hurried, they seem to be getting their job(s) done pretty smoothly. The food is excellent as well & I would recommend Astor place to others.

The people here are wonderful and helpful. They are responsive to the family's questions or concerns about our loved one. All the meals are included for the residents. My loved one seems to be doing well in the community and looks well when we visit. The medication management, dressing, bathing, and hygiene assistance is some of the care the community is able to provide for my loved one.

The staff is all friendly including on the weekends. The communication from staff is amazing. They keep me updated if anything happens to my loved one. The staff are attentive to my loved one's needs. They work well with hospice as well. [name removed] is really, really good at what she does. She helped get my loved one into the community. My loved one enjoys the meals and snacks provided by the community. They have activities and the staff make sure the residents are engaged in the activities as well. It is a secure community. I would recommend the community to others for their loved ones.

It worked out good for us for the short stay we had. I would recommend the community to others for their loved ones. The check in and out process was very easy. They were able to spend sometime with us during check-in, and the check out process with very smooth. The staff were good at communicating with me about my loved one over the phone.

We really liked what we saw from Plum Creek Place. It was very nice and clean and the staff were super accommodating. The girl that we were working with bent over backwards to help us and try to get the price where it needed to be so that way my loved one could move in. We were very impressed with them.

I’ve had the pleasure of having both my great grandmothers here. The staff treat your loved ones like family, they are true lifesavers, and it is the cleanest facility I have ever been in. Im putting my nanny in here this week as well. I don’t ever recommend places but I tell everyone how amazing this building is! THANK YOU [name removed]& STAFF <3

My father (96) lived at Highlander Place for seven months. When we moved him in he couldn't believe how nice it was! He didn't expect that. He loved his caregivers. They attended to all his needs and became his friends. Highlander Place has a friendly staff who were there to help dad in any way possible. The maintenance person is a wonderful young man who helped my dad with numerous tasks in his apartment. He always had a smile and worked his best to make my dad happy. Dad also enjoyed eating in the dining room and visiting with the fellow "Vets" who reside there. Since my dad hadn't recovered from the fall he experienced last November, he's no longer able to stay in his apartment and was moved to a skilled nursing facility. He's thankful for the time he lived at Highlander Place and would still be there if it was possible.

My wife and I toured this facility in [date removed] and she moved in [date removed]. We liked the home like atmosphere and were impressed by the friendliness of the staff. Some months after the move in they remain friendly, welcoming and helpful. There was the normal adjustment period for both she and I, and the staff helped in that transition. The layout of the facility and the people made this an obvious choice for us. My wife has remarked that she feels safe at RR and "they take really good care of us". I do think that Covid protocols have effected activities negatively and that is not the fault of RR. But they still make every effort to keep the resident involved and active. If you are looking for a place that feels like home, this deserves your consideration.

The staff was outstanding! Very helpful gave lots of info also a nice walkthrough to see where your love ones are going to staying. I can’t say more about this place . You would have to see for yourself! And [name removed] was the most!??

The Highlander Place in Kelso, Washington is an outstanding place for seniors to live. The excellent care by the entire staff is reflected by the happy residents who enjoy numerous activities led by a superior Activities Coordinator. Excellent food service, wonderfully attentive nursing staff, very thorough housekeeping and strong maintenance staff round out a very enjoyable living environment for your loved one. The attentive Administration staff is totally involved in providing and safe and supportive working environment for the staff and residents. Highly recommend Highlander Place.

The essence of a community first lies with the marketer. It sets the tone for your experience in the community. When you meet a marketer as genuine and caring as [name removed], who cares deeply for her residents and community, it makes it a pleasure to bring clients to meet her. She is warm and professional. I recommend this community to clients because of that.

After living alone for 30 years, my mom decided it was time to move to Astor Place. We daughters thought that she would probably stay to herself and not participate much in social activities. Boy, we’re we wrong! Our mom has turned into a social butterfly at Astor Place. She lives her best life, with no worries and cared for wonderfully in all ways. Thank you Astor Place!

We love this place!!! If you are looking for a top notch A+ facility, look no further. They have helped my mom get through so much with her health issues. The employees here are kind and considerate, they work really hard to make sure every patient is taken care of. Everything is always so clean and everything is done promptly, I’m glad we chose this location.

I like this place very much. It always has something going on. I made a lot of friends here. I’m very happy.

While I was there I had felt the connection the residents have with each other and staff. The Staff displayed nothing but positivity and just seemed like nice people in general. Also the events that the Life Enrichment coordinator had held in the past few months looked very fun! 5 stars

My 92 year old mom moved into Astor Place in 2017. I live in Portland and communicate with staff frequently. They are very responsive, caring and professional--and provide mom with excellent care. Mom is safe there. Astor Place is one level and the facility is well maintained, sunny and centrally located. Staff dispenses my mom’s medications and takes her to most medical/dental appointments. Mom has had a few medical emergencies while there and staff always informs me immediately. Staff keeps a protective eye on her. The nurse works closely with my mom’s physician. They apprise me of anything I should know about her physical and mental status (mom has dementia), as well as any items/supplies mom needs to make her comfortable. The Life Enrichment Coordinator arranges ongoing activities and occasionally takes residents on drives in the country. Mom enjoys the meals and sits with her lady friends in the dining room. I highly recommend Astor Place to others.

I think Evergreen is a great place, I like the people and the staff. They have lots of activities that you have the option of participating in. The food area is lacking and they tell me that it's the price and so forth, and I understand that; but I think that's the only area they fall down in.

We had a very nice tour experience with Evergreen Place, it was informative. It had more of an urban feel to it and we just did not get that warm feeling we were hoping to find.

We had a great tour with Wildflower Place. The reason we did not choose this facility was because their doctors were in Waco instead of Temple and mom wanted to stay with her doctors she had. It was a great facility and would be a perfect fit for anyone.