Trustwell Living

It's a caring place. The people who work there care about their work and their interactions with the patients. They provided excellent care for our mom, and they provided good support for our family. With the facility itself, the courtyard needed a little attention in Spring, but I think the layout is excellent, and the décor is nice. Certain parts feel like you're in a nice hotel. I don't have anything negative to say about her time there. In conjunction with hospice services, we couldn't have asked for anything more during her final days. They allowed us to take care of ourselves knowing she was in good hands. They called us when they saw her time was near and gave us the opportunity to go in in the middle of the night to say our good byes. I think they've overworked and underpaid, but in conversing with the people who work there, especially the caregivers, they truly love their patients. You could just feel how much they cared. They were really good to us and helped us a lot. I just wish they accepted Medicaid funding.

[name removed] was very compassionate with my situation about my dad. I was looking for a 24 around the clock nurse to stay at my dad's house, but very hard to find. [name removed] was trying to make my dad's life easier by moving to Oakley House than where he was at and also would not cost as much to live there. Assistant living is nice, but I felt that he needed more help. [name removed] always stayed in touch with me to see how my dad was doing and to see how I was doing. I knew that all dad wanted was to go back to his home for many years where his father and mother both died there at there home at different times. The day I was going to call her on August 24th. she called me first and sadly to say to tell her that the viewing of my dad is tonight. Because of a fall, he went down hill very fast. I did see the pictures of Oakley Place and it looks very nice. I would recommend this place to someone else because of the great service that [name removed] gave me. [Name removed] is a great asset to Oakley Place. A+++

I had the pleasure of meeting with [name removed] at Kent Place recently. She is very knowledgeable and comfortable to talk with. It is a warm home like atmosphere. I could see that the residents and staff feel like family. The size gives it a cozy feeling and makes it easy to navigate. I recommend Kent Place for you or your loved one. Anne Phillips, MA, CSCM - CLT at Home

As a Housing & Care Advisor, I appreciate working with [name removed] at Kent Place! She is quick to respond to families that are looking for a safe Assisted Living community for their loved ones. She provides resources to families and does it with care and concern. Thank you [name removed], and to all of the staff at Kent Place!

Love the staff at Kent Place.

The staff is fabulous. They're just really good and that's the heart of good care. The facility is nice, but the staff is exceptional in my estimation. We have referred a family member and one of my mother's sisters is now there. There's a willingness of the staff to do whatever needs to be done, regardless of whose responsibility it is. I've had nurses do aide or housekeeping work, and so forth.

Eagle Pointe Place is just what we needed. It's a friendly place. There are plenty of things going on. The apartment is very nice. It's spacious and clean, with lots of closet space. It's almost too big! But it's better to have too much space than not enough. The only thing I think might be nicer is if they had more trees and shade outside, and perhaps work opportunities for the residents. They have a nice little garden in the back - it's just hot in the summer. It would also be nice to see more outdoor activities on the grounds. They do take the residents on outings to the arboretum and things like that.

Wonderful place. The staff in awesome. Everyone there is caring towards the residents. The food is great! Russ Place is an excellent choice for assisted living. My mother is happy there and I have peace of mind knowing she has someone around 24/7. A wonderful homey place to live if no longer able to live alone at home.

The staffing in activities program seem to be short staffed, but seem to be short handed. They are doing activities but no set staff or set role for the activities. The staff as a whole is all in and helps in all roles of the facility. Definitely a place to check out, they are small the care seems to be adequate but they are certainly doing all the small things that make it feel like a second home. The administrator is great with communication and getting back anytime have a question or concern. Very quick to respond and relay any messages I may have or messages from their side back to me.

We had a wonderful tour experience with Ridgeview Place. Unfortunately, this location was the furthest from our family which is why we decided against them, but others than that it looked like a great facility to have a loved one at.

We did like Cherryvale Place as well. But it didn't stack up to the newness of the facility we chose plus the closeness to our house and to Mom's house during the transition really solidified our decision. But nothing to really knock about the facility.

The staff at Plum Creek Place were very caring and always called me if there was an issue.

Looking for an Assisted living community and we were on a time restraint called 3 or 4 places on a Saturday the Only one to call us right back was West Wood Place. We went on Monday to tour it This place was awesome clean well kept. By Wednesday we had my mom moved in to her little apartment. 3 meals a day multiple activities and nurses around the clock. A special thanks to [name removed] she went above and beyond. We really feel good that my mother has the care she needs here

There was a waiting list and it was too expensive.

I loved [name removed] who we were in contact with at Evergreen Place. Even though this facility did not work out for us, she still called me to follow up and check in on my loved one which we thought was very sweet. Looking back now I kick myself and wish that we would have moved her here, it seemed like such a great place. The only downfall was that they do not take Medicaid.

I am so happy with the care my mother is receiving at Kingsbury! She is happy and has especially bonded with the staff. The staff are friendly and caring, and there is a family atmosphere. I have great relief knowing she is in a safe place, and her needs are being met.

Miller place is home! They are a huge notch above the rest. I’m a nurse. I’ve seen it all. Miller place is the real deal and they truly care from management on down to the housekeeper! They have done a great job getting us through the pandemic and I wouldn’t want my family anywhere else.

The staff is very caring. I cannot say enough good things about them. The management cares and it shows. The administrator and director of nursing are so helpful and always make time for my family. While not perfect, these folks are top notch and who am I to criticize the tough job they do ! Great place for my family!

Wildflower Place provides wonderful care. The staff have gone above and beyond to assist my loved one in the community and they have made me feel safe with having my loved one in the community. The communication with the staff has been wonderful. They could improve the food by having more diabetic friendly options for the residents.

We chose Terrebonne Place because of the location, the friendliness of all of the staff, and the quality of care that they provided. The staff bends over backwards and they are fantastic. They are accommodating, want to help you in any way they can, and want to make the transition as smooth as possible for your loved one and the family. My siblings and I are not local so that was especially helpful having a staff that was so accommodating. I would highly recommend the facility. I cannot say enough good things about [name removed], [name removed], and [name removed].