Trustwell Living

We toured Cherryvale Place. It was a very nice and clean community. They offered to have her mixed into the assisted living downstairs residents, versus upstairs with the dementia patients. I didn't feel comfortable that the facility was secure enough to keep my loved one from wandering off.

Speaking ONLY for our family's situation, I must say that 3 staff members to watch over 25 residents is just not enough. My dad requires constant attention due to advancing Alzheimer's and weakness from not eating. We will continue to watch over him at home constantly. This is otherwise a great facility for assisted living.

When touring the community they thought they were not able to handle my dad's care based on his previous community experience. The staff did not want to try to give him shot that would help his behavior. They were not a suitable fit.

We decided not to use this community because of it's size. We thought it was too big for my mom to walk through.

The was nursing care only, so not a fit for us. The rooms were VERY small, microwave and mini fridge in kitchen.

We had a pretty nice tour of this community. Everyone was kind to my family, and myself. The community looked nice, and everything was well-kept. The staff was kind, and friendly. It was a good experience, but we didn't feel this was the community for my mother.

Beautiful decor. Newly remodeled, quiet due to only a few residents.

I had a nice tour of this community overall. Everything went well, and the staff was very kind. The community looked nice, and well-kept. There were many factors that played into where to move my mother too. I did find another community that suited our needs better, my tour of this facility went well.

I did not have a good first impression of this community, when I first arrived for my tour I had noticed there was a huge table in the front of the lobby that was very old and looked like it was falling apart. I would think they would want something nice and well put together to represent the rest of the facility. The entire building needed lot of updating and new furniture.

Settlers Place is a very friendly place to stay. The room was nice. The food was very good. Promises of the brochure was not met. My father never had a tv in his room nor the laundry was never picked up. We did his laundry. Besides the 2 complaints Settlers is a nice place to stay. I ended up calling Comcast myself and was told a phone call was never made for my dads television to be hooked up. I never will understand that. They told me they reached out to Comcast.

I was not very impressed with this community during our tour, the apartments did not seem very vibrant and there was not enough natural light throughout the bedroom. The rest of the building seems to be needing a lot of updating and renovations.

Since moving my mother-in-law into this community there has been changes. They are now under a new company and now there are new people and they are not getting communication about things we need.

The tour guide was knowledgeable, he was able to explain everything very well to me. The community has a beautician on site and are pet friendly. The rooms were presented to me they looked very clean and organized. I did not feel a warmth of the community during my tour. Unfortunately i couldn't feel like my loved one would have been able to feel like living at home.

He was there for about 2 to 3 weeks. He was there temporarily until he recuperated after then he came home with us. The facility was very clean and the staff was very friendly. They provided good care services.

We have an active 81 year old there that needs better activities. She would like to have bridge where as they have someone come in and read the newspaper to them. The director is fabulous. There's no place for them to go and be outside, everything is inside. They need a deck so they could go out. The staff is wonderful.

More food selection is needed. The cook needs to do a better job on soup. Staff is very attentive and caring. Too much chicken and turkey. Too often processed meat is terrible. Cranberry sauce is needed on food products. This is cranberry country you know!!!

Building is nice, looks clean well kept. Room seemed small, just was not a fit for us.

Our experience with Kingswood Place has been ok. Not great, but not terrible. The place is nice, but a little dated. My mother did not like the food there. She also had a fall at one point and I was not entirely satisfied with how they handled it.

Took awhile to get care straightened out. Tolieting, dressing, bedtime help. The night shift needs more people not enough help. Response time for help to long like getting on and off. Sometimes 10 minutes. have told them about these things slow getting problems taking care of. Food quality not so good i heard a lot of complaints about it being bland, and not so tasty. But things are slowly improving. I think hiring more help would cut down on wait times.

Davenport Place is a good place for what it does. It has very limited actual care for its' clients. It is not a locked down facility so those with memory care issues are not well attended here. It does have a caring crew of people. It is clean and the management is easy to work with.