True Connection Communities

The community was always really clean, but once the pandemic hit the cleanliness really went downhill. The staff members have always been very friendly, but we believe with the value we are over paying for what our loved one was receiving. The food was being delivered in boxes left outside their doors since the dining room was closed, and the meals were not nutritional.

We chose Pine Ridge because they were very accommodating and helpful during my tour and sent videos. I sat down with my dad and showed him and he really liked the floor plan so we went with this facility. The apartment size is perfect for what he needs, they could use more closet space though. They seem to offer a lot of variety of activities during non-covid times. Even during covid, they are still trying to engage them. I would recommend them to others looking.

Looks like a lovely facility - however, because we have decided that we prefer cottages it would not work for us.

The community is warm, inviting, and friendly. I always felt comfortable visiting. They had communications and was always available if we had any questions. I would recommend this community to others.

Very, very nice and reasonable too!!

The Phoenix pre-COVID was a joyful residence. The administrators were accessible and caring. The maintenance staff addressed our concerns and needs. The social director and staff kept us engaged in fun activities. Our gym is equipped with state of the art equipment. Our wonderful chefs prepared delicious meals. During COVID many of the activities and dining experiences had to be modified. My compliments to the entire staff for making adjustments that ensured our safety.

Meadowstone was very nice,friendly staff and residents seemed happy. Clean, convenient, plenty of activities provided, and secure/safe location. I will keep Meadowstone in mind should I decide to make this type of move. Presently, my husband and I have decided to remain in our home.

[Name removed] was friendly, patient and kind. Moreover the apartments were beautiful. We also ate lunch there and the food was delicious.Spacious and met our needs. The only reason they did not get a 5 star is because they still had some construction going on.

Too many of the activities are going to the SG.

Friendly, helpful staff, Love the food and activities. The entertainment is fun at happy hour. Pleasant surroundings, fun and artful holiday decorations.

I like living here. WIsh there was evening meal in dining room.

Living in this community makes it easy for being independent. I've been here 7 years and really enjoy the staff are so nice. My home is very spacious. I like Sunday brunch.

The employees are wonderful. [Name removed] is number one!!! Transportation ([name removed]) very good. Many activities. [Name removed] good.

The administrators are wonderful and help usually good.

loved the staff we met! happy with most of what we saw. didnt like no balconies with studio's. we want outside access from unit. cafe' was inviting and we thought we would enjoy visiting mom there.

considering this place but mom changed options at this time. will hold as contender for future.

My father in law got sick after being there for 1 week so I can’t fully access The Phoenix yet ,

Loved the look and feel of the Preston place. Gated and spacious. If you need less full service and more of an apt feel, this is the place. For my parents with large furniture the living room are looked small with the fireplace in the 2/2. But there are larger floorplans available.

We were looking for a place where our mom would be active, safe and social. We toured (3x). Staff is awesome. Place is clean, bright. Rooms are a great size/space. Great community areas. Activity director impressive, friendly. Mom moves in [date removed].

[Name removed] was very nice, answered all our questions. The apartments are modern and really nice. Love the Balcony and personal outside space for the residents.