Trinity Health Senior Communities

It seems like this community is twice the price for half the living space. They have semi private rooms so it lacks privacy. Overall it is a really nice community but the price for what they offer is too high.

My loved one is a resident at Glacier Hills and everything has been okay for her so far. I would recommend this facility to others.

My loved one is a resident at Glacier Hills. The housekeeping of the rooms is poor. The housekeeping in public places, however, is good. The facility is short staffed and more training is needed for the staff.

We were thinking about the community, but ended up hearing some concerning reviews from a friend of the family and we went with another community.

Small number of residents, all outside entries to each apartment. Very sparse cafeteria area. No one available for pricing info, although I know my mother would not like this set up anyway.

Only one staff person on site, she could not tell me any information about the facility except they have private apartments. This place does not have any medical staff on premises, therefore I would not consider it "assisted living." It is for more independent living folks.

My father was in memory care for almost a year. He was able to get around with a walker fairly well. Then due to Covid lock down I was unable to visit and take him out on our daily lunches and home visits. I was concerned about his loss of mobility during this time. I didn't want him to lose the use of his legs. My Father would call and request I ask for physical therapy because he felt his legs weren't working as well as they should. When I asked about starting it for him the facility assured me he was doing just fine. Due to the fact I couldn't see for myself I trusted their judgement. I found a group home for my father and had him assessed by the physical therapist and they said he hasn't the ability to even stand on his own now. I am so saddened that he is wheel chair bound due to the neglect of this facility. For the amount of money spent every month and the fact that physical therapy was covered by insurance should of guaranteed they were making the best choices for my father.

At the MacAuley my mother liked her apartment and made friends with a couple of people on her floor, however, going to the dining room presented a problem for her. Although not explained upon entry to MacAuley, residents who attend the dining room take a table of their own in which they invite the guests they want to fill 6 seats. Residents typically get ‘dressed up’ for dinner and must be invited to a table. My mother, a new resident, was not invited to a table, and felt shunned and alienated. She had the choice of eating in the (less formal) Cafe’, which she declined. This rule bothered me and iI brought up the subject with the director. ‘Why can’t you have people sit where they want so no one is left out?’ He stated that they created a table for those who were not invited to tables...’”But then it was like the table for the misfits, so we stopped doing that,”” My mother became more ill over time and needed more care medically. MacAuley does have day/night nursing care but they were limited to monitoring and not intervention. The staff at the desk are wonderful! They have a library and in-house events. I would consider The MacAuley to be very expensive.

Everything went well. We are signing the rental agreement Friday.

My mother has recently moved into this community and I have to say things are going okay for her so far. The staff are amazing people and I could have not picked a better group of people to care for her. They are always compassionate and caring in there work and I am thankful for that. My mom is not very impressed with the meals and has said they are not what she thought they would be. I also think they need new carpet throughout the facility. It is awful looking and needs to be changed as soon as possible.

It has been a pretty decent experience. I just have two main complaints. They have some weird, ridiculous policy where they have some exclusive contract with DirecTV and they only get 15 channels and they do not allow any outside providers. Also I am not fond of the Director. The director of the food program is friendly though.

OUTSIDE ENTRANCE. NICE SIZE RMS. NO ASSESSIBLE BATH. ECONOMICAL. PRIVACY, FEELS LIKE REAL APT. DIVERSE. NO SECURITY. FOURTEEN HUNDRED SEVENTY SIS PER MTH. I BDRM STUDIO.

Good location re. east side of town - close to most current friends, doctor and religious community. Not crazy about the lack of outdoor space for walking, viewing nature, etc. Seemed a bit dark and lacking natural light. She felt it seemed a bit 'tight' - hallways seemed narrow and long. Worth considering. I liked the advantage of moving from independent to assisted living in the same facility.

Catholic; Can move from independent to assisted in same facility

nice property - space for nice outdoor walks, huge commons room for jigsaw puzzles, etc. one of the most reasonably priced. I've seen their vans bring folks to the Penn Theatre for an evening out.

The studio was a bedroom & bath, too small. The suite was nice.

Not a fit for my mom. Looking for apartment with decent kitchen.

Way to small. Where would I put all my stuff? They where very kind and helpful there. Just not suited for me.

Quaint and nice. Apts arr very sm and tenants have to walk outdoors for everything. Includes all meals.

I was a little disappointed in this community, on the first floor it felt very depressing and needed lots of updating. There was little to no natural light throughout the building and all of the bedrooms including the lobby looked like it needed some serious updating. I would not have wanted my mother to live in a facility like this.