Traditions Management

Reviewing the contract for Brookdale was eye-opening due to the 40-50 potential add-on charges that increase based on care needs. Simple tasks, like laying out clothes, cost an extra $[removed] per month, while basic dressing assistance adds $[removed]. These add-ons significantly increase monthly expenses. Because my father did not qualify for the $[removed] veterans 'boots on the ground' subsidy, I decided not to enroll him. He requires a facility that accepts Medicaid and can manage a Miller's Trust. Brookdale is fine if you have a massive budget, but it is not sustainable for our financial situation.

The staff is very responsive. The food is a 6 out of 10 It's basically cafeteria food. Offer more healthy choices.

Like most- wheelchair shuttle available. Better- the laundry staff place her clean, folded clothes on the bed. Makes it hard for her to sleep in the bed.

This place was very impressive - the facilities, the activities, and the people were all outstanding.

Our assessment was positive. The staff we met and the residents conveyed a good atmosphere. The location and exterior of the facility gave a favorable impression.

Nursing station was very good. Assistants were young and most were not trained well. The front line people are the assistants and helpers. A few were Great but most were Always in a rush to leave and did not take time to make sure the patient was fine. Especially showering and added functions needed . The help that cleaned were exceptional. Very clean facility and also room cleaning was very good. Activities offered were very good and many. Room sizes were excellent. Food was so so. What was advertised on menu is not always what you received. Institutionalized food is usually not very good anyway. My Mom ate it, I would not. Unless you ordered a burger or hot dog. Availability and location is usually important. When I was looking Traditions was the closest. I made some recommendations to top staff and they agreed, so possibly things will have already started to changed.

Room sizes are ok. We got a large room for mom. The small ones are not much bigger than a bedroom. You can fit a chair in there too but that's it. Food is fine. Activities I think they could actually have more.

Everyone was so nice there. You have a beautiful facility. I was impressed with all the activities that you have going on.

Absolutely beautiful place. Wonder staff and very well organized. It was not a good fit for my aunt based on location. I did the tour to keep our options open. So we will not be sending her there. But is a wonderful place to consider your loved ones needs.

The assisted living as nice. Lots of activities. The memory care gave us concern. Residents asleep with heads on tables, urine puddled under a chair. After a delay in information sharing they decided not to accept our family member.

The facility is clean, bright, and one of the, if not the, nicest facility in the area. The staff are all great and my loved one feels comfortable there. Food is ok but could be improved upon.

Facility is good but they are under staffed. Takes a long time to get help. I would recommend it. It is a great location. Very quite and clean. All food is prepared fresh daily by their cooks from the kitchen. No pre- packaged food. Kitchen available all day for residents.

The facility is an “Age in Place” facility. The overall cleanliness was great. There was a cleaner smell when I fist entered that was a little strong and smelled like it was masking urine. I am not sure if someone recently had an accident and the odor was from it being cleaned up. Other than that my experience was great. A lot of activities and outings are scheduled. Tenants appeared to be happy and social. Pricing and room size were reasonable.

I like that they are patient and helpful. I would recommend them to others who are searching for memory care for their loved one.

What we like the most about the community is all the smiles from staff. Cleanliness all around. Lots of activity. Residents seem content and look well cared for.

Everything seems to be what was pretty much needed for him. All the staff was very kind and informative. Always answered my questions and took time to check on him since I could not.

The admin were extremely informative during the touring and administration process. The moving in process was very easy and everyone was extremely helpful. My sister in law is being kind of awkward about adapting, but hoping after some time all will be well. Seems like everyone is trying to be very helpful and friendly.

I feel that the quality of care and activities and administrative staff would all be rated 5. Other categories likely rate a 4. [name removed] was also receiving almost daily care from AHC (Americans Hospice Care) and they were phenomenal during the entire 11 months that he was at Traditions's. The activities directors and the music programs they have were outstanding. The price of memory care at $[removed] per month was difficult to Afford and if Medicaid is an option I recommend getting it in place ASAP. Unfortunately it took over 6 months before it was obtained.

Mom enjoys the companionship and the activities. She has mentioned some of the meals are not so good.

Everyone was friendly and very professional. Our issues were probably just our own misunderstandings. He was just there for a respite stay. They did not have any skilled nursing help, which he needed for a foot wound. Also, we didn't realize we needed to provide all the pads and diapers, so that was an issue. The bed was just a regular bed and wasn't adjustable (like a hospital bed), and he really can't lay flat, so I had to buy pillows and have them delivered so he could prop up. It's a beautiful place, just not enough for what my husband needs.