Traditions Management

The staff is very pleasant and helpful. It is a very welcoming community. I would recommend it to others.

Mainly due to internal communication for scheduling showers, housekeeping etc.. the staff is super friendly they really try hard to make things right. Community Spaces are always kept nice. I would recommend to others.

What stood out the most - He was always clean and dressed appropriately. He loved to sit outside on the enclosed patio and they would take him out and check on him. He was a picky eater and somehow they convinced him to try new things.

One thing I didn't realize ahead of time was that there is a charge for every service you need. They charge to manage meds and they charge to assist with showers. They do have some great enrichment activities. Dad goes to an exercise class several times a week and he enjoys bingo. They also have the opportunity to do some gardening. Most staff knows the residents by name. They are responsive to phone calls. I have called a few times and asked them to check on Dad and they did. It is a little frustrating that the doctor who is the facility doctor doesn't give reports to the family. PT and OT both have been friendly and kept me informed. They also have a Friday 'Happy Hour' where they serve refreshments and have entertainment. I go most weeks and enjoy the entertainment with Dad.

We had a rough start getting dad on all the schedules (such as laundry, weekly cleaning of his room & assistance with showers) but we persisted & then it was smooth sailing. staff are very attentive & friendly.

They have a NP onsite and PT, OT and speech therapy onsite as well. The facility is kept very clean. The food is good. My Dad loves it! Everyone is friendly and helpful

The community has been great. Maybe the "on-boarding" of new residents is an area for improvement. Overall we are happy with the community.

You are responsible all of your basic bathroom items. In uncluding your shower liner. They need more activities for dementia residents.The dinning room could cook more gluten free items.

When we first visited Traditions, I really liked it. Since my mom is there, I still do! It’s very nice, clean , and lots of things to do. The employees really make an effort to learn the residents names. Love that you can do your own laundry. If you have questions, just call and they will answer.

Has everything she needed in house, hairdresser, physical therapy, Dr visits once a month. Podiatrist comes there. Staff very kind, and helpful and friendly. She loves all of the activities and special holiday events with decorations. She loves it there and even has a new BFF. She was pleasantly surprised at how much room her studio has.

The staff is very nice & helpful. There are so many different room sizes to choose from, it just depends on what you're looking for. My Mom says the food is average & some days are better than others. She isn't able to participate in too many activities because of her health issues but they do offer quite a few different things & try to do "family type" celebrations as often as possible.

From the very beginning of my search it has been very positive. The staff has been personal , answered any concerns in a timely manner ,. The location is where I preferred to be. The is a very ample and varied activities to choose from . I am still in the area where I have lived for many years so thing are familiar so that will not be a big change since I still drive. I think , once I get settled and acquainted it was the very best choice for me and I will be happy with my decision .

Dads been an independent living so it’s a little bit different as far as being with staff all the time, etc. I went to staff when there was an issue and [name removed] (director) fixed it for me! Wonderful apartments! I would live there. Bedrooms and baths are large. There is a shower in the guest/hall bath. Garage. Price tag is hefty but thats in general I think for elder care. Nice front porch and back porch in the independent villas, and he has access to any 1 meal per day, and any others he chooses to purchase for self or guests are $[removed].

Nothing will be all that you hope for! QP will offer sign-on deals but don't feel that pressure. They offer them regularly. The programming discussed on the tours happens primarily in the main areas and is available to memory care patients only if family members take them. The memory care wing is very limited on concerts and special events. There is a clause in the paperwork that requires 30 day notice to vacate: INCLUDING IN THE EVENT OF DEATH. We were stuck with a full month of facility fee because mom died a few days before the new month. Very very disappointed no one pointed this out when mom was in decline. However, staff was loving and patient and should have an award for putting up with all of the families! They truly wept when mom died and that moved me. Mom was NOT alone!

This is a great facility for someone who wants activities. There are many options. They could improve on food quality. Room size is fine. I really like that they include cable and some furniture- made it much easier to move in.

Very thoughtful, all the staff. Food excellent. Nurse very helpful. Rooms clean.

The experience is good except for dining. Everything else is very good. Staff are very good. Have good activities. Residents seem to be friendly for the most part. Very compatible with everyone.

If you are going for a respite stay, make sure you bring underpads/briefs... they are not supplied, which I didn't realize. Also, the period were extremely nice and professional, but they don't do any real skilled nursing help. My husband had a wound on his foot which we told them about, but they never changed the dressing in the 9 days he was there. So if you have someone that needs more than basic care (toileting, meds, food), you might want to try somewhere else. The place is gorgeous and the people are very kind. I have no issues with that at all. Just wasn't what I expected for the care side of it.

The reason I gave 4 stars instead of 5 is I think they give her evening medication too early. My mom is truly thriving; her overall health has improved since she is getting three meals per day, getting medication daily, and is socializing with other residents.

Brookdale South is a great facility I have been happy with our experience. They were very patient with my dad allowing him to settle in. They are very responsive to my concerns. Thanks to a place for mom for their help