TJM Properties Inc

WOW the place took us back--My sister and I brought our mom to look it over. We all were very pleased with the rooms-care-food- and service that you offered. We signed that day and mom has now been there 2 weeks and we all could not be more happy.

I am happy so far with my experience for my 85 year old friend, Anna Picheta. However, she is German, from Germany and it's hard for her to be outgoing to adjust to this new surroundings. I hope that she will do so. She is Glucose intolerant and we have spoken to the chef/cook and also to the staff about this food allergy, but so far, they have not made any provisions for her and they told us that they would before she moved in.

I placed my mother at the Grande earlier this month. Right from the beginning I found the staff to be willing to help and make mom feel right at home. Mom has really been enjoying the activities and says she is enjoyng the food choices too. Mom seems to be flourishing since she started living at the Grande. I no longer have to worry about her well being. A weight has been lifted off my shoulders. Great name for a great place.

The following observations regarding The Oaks are what I have experienced during the two months my mother has been residing in her independent living apartment on the 11th floor. The studio apartment is exceptionally clean and well appointed. Maid service once weekly is excellent and quite efficient. The unit has a small kitchen with refrigerator, sink and plenty of cabinet space. The bathroom is large and boasts several safety features, walk-in tub and excellent lighting. Everyone we have met on staff has been helpful, attentive and cordial. There is never a lack of activities (including special trips outside the complex), throughout the day and evening. The view, overlooking Clearwater Harbor, is beautiful and the grounds around the complex are well maintained. The dining room is spacious, the servers efficient and the food is plentiful and good. The only problem areas I have observed are the lack of enough elevators for the number of residents (but have been told two additional elevators will be added in the near future), and somewhat limited guest parking, mainly on weekends. In summary, I am quite pleased with The Oaks and would highly recommend it to others.

Every one was helpful and friendly. The place look clean and orderly and the service looked great. I am sure anyone would be happy here and happy with the staff.

They've been doing a great job here. It's clean, the caregivers are very attentive and friendly, and the place just has a good atmosphere. The director, Lawanda, is so sweet and so gentle. This place has gotten a positive reaction from all of the family members who have visited.

I found the facility staff to be quite helpful, concerned and caring.

Having come from a business environment where the competition is always nipping at your heals and chasing your clients, I whole-heartedly understand that balancing costs with profits and service is necessary for any business' survival today. And I know that, although I'd love for my mother to have "personal, 24 hr attention"; in today's world that is not possible unless $$ is of no concern...but it is (generally for most of us). My point being that a 1 to 1 client to caregiver ratio is financially impossible without big buck prices. Having said that I must say that the folks at Summerfield have never, ever, ever made me feel like $$ was the object of their existence. I am so grateful for the staff's positive outlook and generally optimistic attitude when it comes to dealing with elder care. I know that it cannot be easy to deal with the aging on a daily basis. They have my enduring respect, sincere gratitude and unquestionable support! Thank you Summerfield.

Very nice facility , clean , good meals . Very good activities. Apartment size small but comfortable. Nice people

I am not personally a resident at Venice Palms Assisted Living. I am the guardian of a resident. The administration as well as the staff care for their residents. They are easy to talk to and follow through on requests promptly. We are very pleased with the care here.

So far, I would rate all categories a 5. However, there have been some hiccups. We chose a 3rd floor room for my father. Apparently, the elevator for his wing had been out for most of July, so we had to carry all his furnishings up a flight of stairs to get him moved in and he had to walk that flight for two more weeks after he moved in to get to the dining area. The elevator was finally repaired in the middle of August. This past week the boiler went down, so he has not had hot water for the past 6 days. Perhaps the age of the facility is catching up with it, or this is just an unfortunate series of events. Since he has only been there for 5 weeks, we have no real experience to judge them on. However, if they continue to have similar issues, we may have to look for another facility. So, schools still out. The facility is very clean and we like the cozy home feel of the layout. It is an older facility, but is physically well maintained (Mechanically? Well, I have some concerns). The staff is very friendly and have been very accommodating.

Staff all seem very friendly , the room size is excellent and internet and tv are included which is great. Mom says the food is hot or miss which is to be expected can't please everyone. My only concern is that mom fell out of bed and says it took over 30 min for someone to respond to the call button. Not sure how accurate the timing is as I'm sure it felt like forever

Met with [name removed] at the Grand. I have a prepared list of questions and we discussed those We toured the facility and was shown the apartments. I informed [name removed] I most likely would move with [name removed] and foresee it to be at least 8 months to a year out. Aside from memory loss my wife [name removed] had her bladder removed in 2021. I take care of changing and handle her urostomy needs. [name removed] told me the staff at the Grand does not handle this type medical care. She said if in my absence an accident occurred they would need to have someone come in and address. The tour went well, [name removed] is great and thorough.

The staff was great. Friendly and attentive to my Mom's needs. She didn't care for the food so much. Especially considering each individual's diet needs. Her room was kept clean. I feel the windows should be cleaned more regularly on the outside. Lovely view, but a better tint on the glass would be nice. To keep the heat out. The a/c units seem outdated and it seems they need to work hard to keep up with the demands of that type of place. The size of the place was nice for what she needed it for. She enjoyed the activities. Happy hour, Bingo, music, movies etc..

The staff was great. Older facility that used to be a hotel. Has assisted, skilled nursing and memory care. Thorough tour with all questions/concerns answered. Had the feel of a skilled nursing home. Our family was looking for assisted living that had more of an apartment complex feel and we found that elsewhere.

I received recommendations and your advisor really stuck with me as I went through the process of choosing. I would have recommended

This is an active Senior facility. The model room we toured was spacious and ample for my friend's needs. The lunch we were served was delicious and we had other options if we didn't want the planned menu. The facility common areas were nice, and really the only negative I saw was the floors in the elevators needed a good sweep and mop. The other common areas looked fine.

I think they should have patients interact more

They have lots of activities for the residents and I feel they could do a better job letting the ones with memory issues understand clearly what's going on

I'd highly recommend it to others. It's a great place. Love this place. The views are amazing