Titan SenQuest

No. Apartments are too small and does not have an assisted living component if needed in the future. No 2 bedrooms available at this time either.

My mother lives here and the maids are unprofessional and come to work dressed like they are going to a ball game. The food is lacking and the meals are that of a child leaving her hungry hours later. They are raillery aloud to ask for more food because there is most likely not enough food for that. they charge extra to have meals brought to the room unless you are ill. They are trying t get better team members, they truly are, but time will tell.

Old facility. Needs some updates. Like that it was all one floor.

impressed with decor and pts. seem well cared for. i am an RN at a local hospital- we got a pt. who was found lying on the floor at this facility for 24hrs.(?) with no one checking on them!...needless to say - that burst my bubble!

Upon entering the facility we found it to be clean, but rather dark, not as bright as the Garfield facility. We understand the facility is older, however, felt that it could use lighter, brighter colors throughout to make it a little more cheerful. The unit we were shown was nice, but the cupboards were very outdated. The staff we met was very welcoming and seemed to really enjoy their work.

Weekly housekeeping. Have balcony or porch, grounds look nice, wooded area. Limited hours for meals. Dining room looked nice. Room sizes are large. Very apt. oriented. Nice but not top 3

Our visit to Pine Ridge at Hayes included lunch and an opportunity to go over the community information that we had received through the mail. Director was our guide and throughout our visit, made us feel welcome (there were never 'too' many questions)! Although this community was smaller than Town Village, there was a nice feeling of 'home'. She particularly liked that everyone had their own screened in porch. The downside was that there was no pool or separate exercise room and that the building itself was not as modern and new as Town Village. Distance from the rear apartments was quite a trek to the dining room/ front door.

This appeared to be an older community and the apartment I saw needed updating. All on one floor, it was easy to navigate inside but right on the main road. Yards were small and also needed sprucing up! The Director was very nice.

Nice facility. rooms look good.

Visited and liked what I saw.

I found Corby Place very clean and had a good lunch. Everone very frindly. Some place I will concider in the futer.

EVERONE WAS NICE. WOULD NOT HAVE TRANSPORTATION TO MY DOCTORS OFFICE. FACILITY EAS CLEAN BUT DARK NOT SUNNY AND BRIGHT. AT LEAST WHAT I SAW.

Lots to like, but rooms are rather dated and showing signs of neglect and disrepair. Too easy access from the street to the porches which feels unsafe.

all inclusive.

The staff is friendly to the residents and they have a lot of good activities. This is a good place as long as there is no need for special care of any kind. They do not keep track if residents are attending dinner or report if they notice any health issues. The assisted living area is poorly operated. I would not recommend Ashford Court if you feel any extra care will be needed down the road. Heed the warnings of others and myself about the Director ([Removed]). I thought he was a pleasant person when we first dealt with him. However, he was the main reason we chose to move out after a year. He is dishonest and disrespectful. Deal with him only in writing!! He made up a rate for a larger room. After dealing with him for over a month, we managed to get a rate which was $1,000 dollars less. But his demeanor was so alarming that we chose to move anyway. The staff is friendly and good to deal with in person. They are not good at returning phone calls. Over the course of a year, I heard several staff members complain about the Director and also Holiday Retirement. The chefs changed along with kitchen staff so food was not consistent. It ranged from excellent to poor on a regular basis. Lastly, the overall building could use updates. There were roof leaks and ants in apartments. I feel like the maintenance tried really hard, but were hindered by the top management. I will not deal with them ever again as long as the current management is in place.

The food is horrid, they are short staffed, although the aids & some of the nurses are very good, they just don't have enough people there to help. They have the state minimum of aids employed there, and most new people hired, leave because of the heavy work load, and lack of respect from their boss. The ones sitting behind the desks are the ones to be concerned with.

They reel you in with false statements and promises, the staffing is inconsistent, sometimes the med techs COOK, laundry is overflowing.. they’re too cheap to hire the right staff to do the jobs..sometimes they’re so short that our loved ones miss showers, but staff lie and say they gave them. Make sure your loved one can talk because god knows how they’re being treated. My mother stated she was manhandled by a staff and nothing was done. I don’t know how the ED and nurse are in charge of this place they are a bad combination I’ve been there and hear the gossiping where is the professionalism?! A lot of dark stains on the carpet and urine smells.

Many workers there were fabulous and did a lot for the clients, and you could tell they personally cared and enjoyed taking care of them.

Not a place for a hospice patient. Short staffed. Medication mismanagement. No documentation of a fall my mother had that broke her femur. If you are a senior needing very little amount of assistance then I would recommend. If not, steer clear. It is a shame what our elderly community have to endure during their time of need especially when you are paying a fortune for care. I wish now I would have brought her home. Very few staff that actually cared about their residents and showed compassion.

The community didn't explain the billing procedure very well to the family and there was a lot of staff turnover. This caused a lot of misunderstanding in billing for the family. I wouldn't recommend the community to others.