The Opal Senior Living

It is somewhat difficult to evaluate since this was a 1 month respite. Unfortunately my husband needed a higher level of care than was anticipated. He did not complete the month due to an unexpected illness/hospitalization. The facility was clean, well cared for, meals looked appealing and staff seemed attentive.

I started the process of getting my mom into an assisted living facility and found Grand Villa to be my favorite by far. They started the process of paperwork, Medical assessment's and from there, everything ran very smoothly from the process of getting her set up in her apartment on level independent. She seems to be very happy here has found good friends and she enjoys the staff. I give this review overall with high recommendation.

Very warm and welcoming. Residents look very happy and social. Seem to have opportunities for excursions and activities for a variety of interests.

Overall good, but there is always room for improvement. Cleanliness could be better. My mom is very happy but she doesn't require a lot of care. I would recommend it to others.

Although my dad was only at grand Villa for a few months he thoroughly enjoyed all Grand Villa had to offer. His favorite place was outdoor at the pool area where he could soak up the sun and enjoy the pool. Dad said the food was good but not great. Service was sometimes a little slow at the dining hall but overall a good experience. It took my dad a few weeks to acclimate but just about the time he was getting a handle on everything he began to decline and ended up in hospice. Overall the staff as personnel were very friendly and helpful. The building was kept clean and we have been overall happy with Grand Villa and considered it a good value for his care.

We really liked the facility because there's only 19 rooms, the kitchen is open, the residents can chat while they're cooking, and she mostly cooks from scratch, their choice of breakfast. So, it feels more like a cozy home.

First visit was a 4, cleanliness stood out. Most of the staff are kind.... but very laid back. It's under new management now, same people. It's what we could afford.

I like the idea of the neighborhoods and the individual dinning rooms. That is why i picked this place.

What we like the most about the community is the friendliness, and yes we would recommend Belvedere Commons of Franklin to other families based on the experience so far.

Most employees do a very good job. Thoughtful, Helping, go above and beyong and extra help when needed.

My mother resided at Brookdale for 8 months. The staff residents ratio was a lot better than other places. A lot of the employees have been there for many years. It’s not a brand new fancy place, with all the bells and whistles, it’s cozy and a more homey feeling. I visited my mom everyday and enjoyed getting to know all the staff and residents, they were always friendly and welcoming to us.

They weren't really set up for respite care. Bed was terrible. Activity staff was great. Most caregivers were helpful and kind. Dining staff were not friendly with a few notable exceptions. Food was very good and varied. I thought the bathroom was a long way from the bed and hard to navigate with a walker. It was reasonable and I might go back again.

The staff seemed very nice and the facility was very nice except the rooms were just ordinary. My sister and I didn't think the arrangement of the dining rooms was the best for our mom. It was our second choice out of the five facilities that we visited.

We really like the neighborhood like organisation of the living units and the size of the units themselves fits perfectly to our needs. The staff is doing great job. The food is OK but doesn't meet our full expectations.

My mom was there 10 weeks. It was a beautiful place, but it was not a place for her. She needed more attention so I moved her to a house that had more one-on-one care. She has passed since then.

Everyone that works there are very kind, and care about my Mom. Her studio apt is just big enough for her and they clean it weekly. Meals are good but Mom feels like she at times may get a little less than others, but she thinks maybe it's because they see she doesn't always finish her meals. I told her to ask for more if she wants it. She enjoys the activities and sometimes there is a bus that takes them to Walmart.

Hire more help sometimes there is only one tech on the evening shift and it takes a very long time for them to respond. Most of the techs are very friendly and caring. A few are not. The food is great ten times better than rehabilitate facility. When you don't go to the dining room. They are supposed to bring it to your room. Most of the time they bring it with nothing to drink. A few times they never brought anything. When asked they said that the people in the dining room have priority. Then the rooms but if they run out of what was on the menu they don't bring anything else. The administration staff are great especially the manager she is top notch

The nursing staff keeps in contact with you, especially when you are on vacation away from the facility. The CNA's server breakfast, snack, lunch, snack, dinner. There is usually something to eat and drink. My Mom missed lunch because she went to the Emergency room, due to a fall. The staff was able to get the chef to make a grilled cheese sandwich for my Mom! She really enjoyed it

Staff are very nice, and keep the residents of memory care busy. Overall, the place is kept clean. The decor isn't as pretty as some of the other local places, but it is functional and MUCH better than the secure facility she was in before. While my mom isn't "happy" being there, she thinks she should be at my home, I'd say she is CONTENT there. She hasn't tried to escape.

My father was only there for about six weeks. The staff was fine. The cleanliness was marginal not great and the dining was just OK but you know it was a safe and secure place for my dad.